Latest in Beauty Reviews 899

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the impressive product selection, often highlighting the excellent value for money and the high quality of items received. Many people appreciate discovering new brands and products through these boxes, finding them to be a brilliant mix of trusted essentials and exciting finds. The delivery service is frequently mentioned as quick and reliable, with products always arriving well-packaged and in good condition. However, some customers expressed dissatisfaction with products having close expiration dates upon arrival, particularly for items like sunscreen. A few other people also felt that the company's offerings have declined in quality over time, becoming less appealing despite occasional good products and prices. There were also isolated instances of incorrect deliveries or items not requested, which caused frustration for some.

What people talk about most

Product

Clients share positive opinions on product, often expressing delight with the variety, quality, and value for... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently praising the excellent value and... See more

Quality

People report positive experiences with quality, consistently praising the good quality products and the... See more

Price

Customers consistently note positive experiences with price, often highlighting the excellent value for money... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Latest in Beauty Elite Box is genuinely impressive. The product selection feels thoughtfully curated, with a strong focus on quality rather than filler items. What really stands out is the value... See more

Company replied

Rated 5 out of 5 stars

Latest in Beauty is simply the best in the biz. Every offering combines that perfect balance of trusted trailblazer brands with the discovery of what will become your new favourite. It’s absolutely th... See more

Company replied

Rated 5 out of 5 stars

It’s always like Christmas has come early, opening a box from LIB! Fantastic selection of products, great service and I’ve discovered so many new beauty brands and items that I now order regularly!... See more

Company replied

Rated 5 out of 5 stars

I am so impressed with the quality and volume of items in these boxes! When I find one I like I often buy a second one to stock up on items that I otherwise probably couldn’t afford. To me, opening... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetics Store
  4. Gift Shop
  5. Health and Beauty Shop

Written by the company

Latest in Beauty is a beauty discovery platform. We specialise in beauty boxes and have 3 services that help our customers discover new brands and products and showcase the beauty brands we work with. Our products & services: 1 - "THE BEAUTY BOX COLLECTIONS": One off limited edition beauty box edits in partnership with respected beauty experts and beauty awards including; The Sunday Times Style, Stella Magazine, CEW, Pure Beauty Awards, Caroline Barnes and Fabulous Magazine. These one-off boxes offer a typical saving of around 75% on the RRP. No subscription needed. FOUND HERE - https://www.latestinbeauty.com/collections 2- "LIB BEAUTY SOLUTIONS'' : *NEW SERVICE*. This new service provides a go to destination to help our customers discover the fix to their everyday beauty concerns across SKIN, HAIR, BODY. We curate a set of products that will solve the issue (full routine), that the customer can purchase at a minimum 50% discount of RRP. We also offer information, guides, tips and curated product recommendation. The first solution to launch is "The Solution to: Dull//Uneven Skin". More LiB Beauty Solutions will be launched throughout 2022 monthly. FOUND HERE - https://www.latestinbeauty.com/beauty-solutions 3 - "LiB BOX" - The personalised monthly subscription box. We offer a personalised subscription service whereby customers can pick 6 products to try each month for just £12.95 from our Beauty Counter. A new beauty theme is launched each month, with 5 new products added to the counter each monday. We also launch a Haul Of Fame product which lands on the 1st of every month (worth at least £15). FOUND HERE - https://www.latestinbeauty.com/products


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

899 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really love this box

Really love this box. It’s exciting to try new products at such a reasonable cost. Highly recommend

January 19, 2025
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Julie,

Thank you for taking the time to leave us a 5 star review, we are so pleased to hear you would recommend LiB to a friend.

Best wishes,
Katie

Rated 5 out of 5 stars

Great value

Treated myself to the what's hot 2025 which was already extraordinary value but was on an amazing deal! Arrives quickly and packaged well with lovely products 😍

February 1, 2025
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you for leaving us such a great review, we really appreciate it!

We hope you are loving your most recent purchase.

Best wishes,
Katie

Rated 5 out of 5 stars

Brilliant box of treats

Purchasing online was easy and my box arrived quickly. The selection of products was excellent and I am looking forward to trying them all. Brilliant value for money.

March 10, 2025
Unprompted review
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Reply from Latest in Beauty

Hello Lorraine,

Thank you for a 5 star review!

We always love hearing from loyal LiB customers.

Best wishes,
Katie

Rated 1 out of 5 stars

My order has not arrived and I have…

My order has not arrived and I have emailed this company again and again. Also messaged via instagram and even emailed their MD to try and get a response. Still nothing. Next steps is trading standards for not supplying goods but taking my money
Would be extremely useful if LIB responded to this review and at least I would know there actually is someone there
Goods ordered 27th January.apparently dispatched 28th although yodel are saying they’re still with the sender. Today’s the 14th February and I’ve been messaging since the 7th February with no response. Customer services seems to be someone called Katie. Do not enough people work here? Is that the problem??

February 13, 2025
Unprompted review
Rated 1 out of 5 stars

The Christmas calendar that never came

I ordered a Christmas advent calendar in November. I spent £100 and not only has the parcel not arrived as of today, January 2nd, I have received no response following my request refund. This is my first experience with latest in beauty and needless to say it has not been a positive one.

November 29, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Zainab,

Thank you for taking the time to share your review, I am so sorry to learn that your experience has been less than positive.

Can you please pop us an email on hello@latestinbeauty.com with all of your order information so our team can assist.

Best wishes,
Katie

Rated 5 out of 5 stars

The 2024 latest in beauty advent…

The 2024 latest in beauty advent calendar was amazing! Products were either full sized or really good sized and very good premium brands I was so impressed. Enjoyed opening this calendar a lot and wasn’t disappointed with any door which I opened. I hope it’s just as good in 2025!

December 25, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Natalie,

Thank you for taking the time to share a 5 star review, we are so happy to hear you are pleased with your purchase.

Best wishes,
Katie

Rated 5 out of 5 stars

British Beauty Week - The essentials

I received the British Beauty Week - The Essentials a month ago and been loving trying all the products! There was so many goodies I already love inside and new things to try as well. Super happy, thank you Taylor! These Boxes just get better and better with every new release!

October 24, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Selina,

Thank you for taking the time to share a 5 star review, we are so pleased to hear you are enjoying you order!

Very best wishes,
Katie

Rated 2 out of 5 stars

Take you chances with ordering as Yodel…

Take you chances with ordering as Yodel is the carrier! Parcel just let on doorstep, tracking was useless. Concept of box good but shabby packaging. Email communication only, just a marketing company making money. I personally would not order again better boxes and customer service with other companies. Lots of email communication but I simply feel they don’t care.

November 14, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you for sharing your review, I am so sorry to hear your delivery experience has been less than positive.

We will certainly share this feedback with the delivery partner so they can consider this for future improvements.

Best wishes,
Katie

Rated 5 out of 5 stars

10/10

Absolutely adore Latest in Beauty edits. Always jam packed with fabulous skincare, haircare, makeup, bodycare and beauty tools. They are such good value for money.
The customer service is fantastic, whenever I’ve had an issue it’s been sorted out promptly by the lovely team.
I was lucky enough to win a collection box of my choice recently for leaving a review, how awesome is that?
Thank you so much LiB!
Sarah Lewis

October 15, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Sarah,

Thank you so much for taking the time to share such a wonderful review, we really appreciate your kind words.

Congratulations on being a competition winner too!

We hope you enjoy your prize.

Best wishes,
Katie

Rated 1 out of 5 stars

Disappointing

I was sent a discount code for £28 off plus free p&p but when I tried to use it, it only deducted £26. I contacted their support team who advised that they had made a mistake in sending me an email saying £28 and they would not honour it. What a money grabbing company who were not willing to give the extra £2 that they had originally offered, I was going to spend around £140 on their Beauty Calendar but will now go somewhere else to buy one

September 10, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Teresa,

Thank you for taking the time to share your feedback, we are really sorry to hear that on this occasion your experience has been less than positive.

We understand there was an error with a code sent to you and this has been raised with the relevant team who will continue to investigate this internally, we will certainly use this case as an example of how to make future improvements.

We sincerely apologise for any inconvenience caused.

Best wishes,
Katie

Rated 2 out of 5 stars

Purchased a beauty box which did arrive…

Purchased a beauty box which did arrive in good time. However one product had been changed for a bar of soap, much cheaper than the body butter I had asked for.
Customer service did apologise and said it might have been a technical error at their end but that was that!
Took the soap to the charity shop.

July 16, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you for taking the time to share your review, we are sorry to learn that your experience has been less than positive.

I can see we advised via email that we did check for sign of a technical error however we could see no evidence to suggest that there was one present.

For future orders, if you need any assistance then please do not hesitate to contact our team.

Best wishes,
Katie

Rated 5 out of 5 stars

Very happy customer

After being a subscriber for many years I was initially disappointed when they stopped offering the subscriber monthly box. I enjoyed choosing my products and was hesitant to continue. But I have been pleasantly surprised. The boxes are great value for money and I have bought many edits twice over in some cases. They are well worth the cost and are great for gifts and my family and friends have all benefited. Its nice that Latest in Beauty appreciate it's loyal customers (which is rare now) by offering 15% discount on all boxes and further offers are always available. I even received a free Box with one offer !

June 1, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you for taking the time to share such an amazing review, we really appreciate your feedback and it is great to hear from a loyal LiB customer.

Have a great week.

Best wishes,
Katie

Rated 5 out of 5 stars

Something for everything

Wide range of products for hair, skin and nails
Speedy delivery
Great presentation
Fantastic explanation leaflet
Easy of payment

May 23, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Lynda,

Thank you for leaving us a 5 star review, we really appreciate it!

Best wishes,
Katie

Rated 5 out of 5 stars

Actives

Just received the Actives Collection from Latest In Beauty.....excellent range of products to try. Really pleased.

May 24, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you for leaving us a 5 star review, we really appreciate it!

Best wishes,
Katie

Rated 5 out of 5 stars

Love the LIB boxes!

Love the LIB boxes! Beautiful products, such a great way to trial some new and established brands. The only downside is having to hide it from my daughter as she likes to 'share' my products!

May 23, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you for leaving us a 5 star review, we really appreciate it!

Best wishes,
Katie

Rated 5 out of 5 stars

Amazing quality boxes 📦

Amazing quality boxes 📦
Great value for money 💸 I’ve stopped going out and shopping for a beauty products because now I don’t need it, I’ve been with Latest in Beauty for six years and they never disappoint with amount of products. Low prices and amazing customer service. I will be Buying again, thank you

May 23, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you so much for your kind review, it is great to hear from a loyal LiB customer.

Best wishes,
Taylor

Rated 5 out of 5 stars

Love LIB

Love my beauty box. It arrived quickly and was so nicely packaged. Can’t wait to try all the products. I felt like a child in a sweet shop unpacking it!

May 22, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you so much for your review, we really appreciate it!

Best wishes,
Katie

Rated 5 out of 5 stars

So excited!

I’ve just received my latest LIB box What’s Hot Summer Edition & I’m so excited! I love the fact that I can buy when I want to without committing to a regular monthly subscription, as it makes getting the box feel like a perfect gift to myself. So many products to use & so many full sizes. Love being able to try new things & receive some trusted favourites.

May 22, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Louise,

Thank you for taking the time to leave us a 5 star review, we are so pleased to hear you are enjoying your recent order and that you are a loyal LiB customer.

Best wishes,
Katie

Rated 5 out of 5 stars

It is always hard to make time for…

It is always hard to make time for self-care with our busy lives so I look forward to getting a collections box once in a while and it is such a treat. Always lots to choose from and there is sometimes a discount or free delivery which makes it even better value so keep your eyes peeled! Great range of products and sometimes bonus extras. They also make great presents for others as there is something for everyone.

May 22, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you for taking the time to leave us such a great review, we are so pleased to hear you are loving your LiB purchases.

Best wishes,
Katie

Rated 5 out of 5 stars

Excellent Company

Excellent Company
Brilliant products from well known brands at a low price

May 21, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you for leaving us a 5 star review, we really appreciate you taking the time to share this!

Best wishes,
Katie

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