Laura Bond Fine Jewellery and Luxury Piercing Boutique Reviews 347

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products and the beautiful, unique designs, often highlighting the jewelry's aesthetic appeal and craftsmanship. Many people also commend the staff for their professionalism, friendliness, and helpfulness, making the overall service experience pleasant and comfortable. The piercing process itself is frequently described as easy, painless, and well-guided, with consumers appreciating the knowledgeable piercers and the clean studio environment. However, some customers also noted issues with product sizing, finding certain earrings to be much smaller than anticipated based on website images. A few other people also felt that the quality of some items, particularly 9ct gold, did not meet expectations, with concerns about tarnishing and durability. There were also occasional mentions of staff not being fully knowledgeable about product specifications or difficulties with jewelry fastenings.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers are repeat customers, praising... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being incredibly... See more

Quality

Consumers generally express high satisfaction with the quality of products. Many reviewers praise the... See more

Service

Customers had positive experiences with service, consistently praising the exceptional customer service and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the welcoming... See more

Based on these reviews

Rated 5 out of 5 stars

Great customer service, beautiful jewellery and brilliant prices. I've had Maria Tash in the past and found the screw posts to be thin and unreliable - one front even snapped off the post. Laura Bond'... See more

Company replied

Rated 5 out of 5 stars

As usual my Laura Bond experience was amazing, the most difficult bit was deciding which stud to go for. I decided on the tear drop shape as I’d been having snagging difficulties with my current flat... See more

Company replied

Rated 5 out of 5 stars

I recently got my daith pierced at Laura Bond and was blown away by the experience. I’ve wanted a new piercing for a while but always put it off because the jewelry is usually so ugly, but their colle... See more

Company replied

Rated 5 out of 5 stars

I first went in for some advice and arranged an appointment for a piercing. The staff were very professional and friendly, and I felt completely comfortable in their company. The piercers really k... See more


Company details

  1. Jeweler
  2. Body Piercing Shop
  3. Ear-Piercing Service
  4. Tattoo and Piercing Shop

Written by the company

Laura Bond Jewellery is a family run, luxury earring brand based in Edinburgh, Scotland. We specialise in solid gold pieces for cartilage piercings. We offer piercings in our boutique and luxury piercing parlour on Thistle Street. We also ship worldwide. From teeny tiny huggie hoops to front fastening labret studs, you'll find the daintiest new additions for your ear stack!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

347 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience - already planning for next time!

Having researched the store lots (i.e. visited their Instagram again and again) and been contemplating a new piercing for quite some time, I initially just wanted to pop in and look at the jewellery on offer.

It was a really warm welcome & the staff took a great deal of time to show me different options, give me an idea of what they would look like in place and talk about further styling I might want to consider.

Having such a positive first impression, I was sold on also getting a new conch piercing. I booked in for later that afternoon and returned to get my piercing.

Sarah Crowe was fabulous. The whole process was clear, quick and relaxed, and the aftercare, couldn't be more straightforward.

A great experience, although I worry it may have started a slight obsession. I hope to visit in a few months to downsize my new piercing & add some special pieces for my wedding day.

April 9, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for such a thoughtful review of your experience. we absolutely loved reading this!

We’re so pleased you enjoyed your visit with us. Helping you visualise your look is something we really enjoy, so it’s wonderful to hear that stood out to you.

It’s even better to know you decided to go ahead with your conch piercing on the same day! We’ll be sure to pass your kind words on to Sarah, she’ll be delighted to hear how comfortable and at ease you felt throughout the process.

And we completely understand the “slight obsession” it happens to the best of us! We’d love to welcome you back in a few months for your downsize appointment and to help you choose something truly special for your wedding day.

Thank you again for your support, and we look forward to seeing you soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Laura Bond’s jewelry is beautiful

Laura Bond’s jewelry is beautiful! Very high-quality, delicate, and wonderfully sparkling. I have a conch piercing and I love it! When I had an issue with the piercing, I was helped immediately. I will gladly order more jewelry from here and can highly recommend it!

April 16, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review of Laura Bond, it truly means a lot to us.

We’re so happy to hear that you love your conch piercing and your jewellery.

We’re also really glad we could assist you quickly when you needed help, making sure our clients feel supported at every stage is incredibly important to us.

Thank you again for your kind recommendation and support. We look forward to helping you find your next piece soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Well deserved 5 stars and more!!

I honestly can’t recommend Laura Bond highly enough—this is truly a five-star experience from start to finish. I’ve had three new piercings done in January, and Sarah, my piercer, was exceptional throughout. She made me feel completely at ease, and the aftercare guidance I received was incredibly helpful—I genuinely don’t think my healing process would have gone nearly as smoothly without it. The PierceMed mist has been an absolute lifesaver, especially for my sensitive skin, and has made such a noticeable difference.
After today’s appointment, I felt compelled to leave this review to recognise the genuine care and professionalism of the boutique and its staff. I’d heard it described as having a “family” atmosphere, and that couldn’t be more accurate. Everyone takes the time to ensure you feel comfortable, informed, and genuinely looked after.
I also had a stressful situation where my helix piercing needed to be removed for a medical scan, and I couldn’t reinsert it myself. Thankfully, Sarah was there once again—she was able to save the piercing and took the time to check all of my others to make sure everything was healing perfectly. It immediately put my mind at ease and really shows the level of care they provide.
I have complete trust in Laura Bond for all my piercing needs. Their expertise, attention to detail, and genuine kindness set them apart. It’s such a great feeling to find a place that consistently goes above and beyond for its clients. I will absolutely continue recommending Laura Bond and supporting them—well and truly deserved five stars.

April 15, 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for taking the time to share such a thoughtful and detailed review of your experience with us. It truly means a lot.

We’re absolutely delighted to hear how comfortable and supported you felt throughout your visits, and that Sarah was able to make such a positive impact on your piercing journey. Providing clear aftercare guidance and ongoing support is something we care deeply about, so it’s wonderful to know it made a real difference to your healing process.

We’re especially glad we could help during your recent situation with your helix piercing, these moments can be stressful, and it’s exactly why we’re here. Knowing you felt reassured and looked after is the best feedback we could ask for.

Creating a welcoming, “family” atmosphere is at the heart of what we do, so your kind words about the team really mean everything to us. We’ll be sure to pass your lovely feedback on to Sarah as well.

Thank you again for your trust, your recommendations, and your continued support, we look forward to seeing you again soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Best. Jewellery. Ever.

I have had piercings in Laura’s shop, bought jewellery (across many years), had jewellery changed, just mooched.. the lot. Staff remember me even though there’s about a year between each visit, they are ALL always friendly and amazing and I always feel like part of the family when I go in! Next visit in 4 months and I can’t WAIT! Honestly you can’t get as high quality genuine gold jewellery anywhere else now ❤️

April 14, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Wow, this is such an incredible review, thank you so much!
It truly means the world to us that you’ve supported us over the years in so many ways, from piercings to jewellery (and even just popping in for a mooch!). We’re so glad our team has made you feel welcome every time, creating that kind of experience is exactly what we strive for.
We absolutely love having you as part of the Laura Bond family and we can’t wait to see you again on your next visit!
Thank you again for your amazing support.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Stunning detail & easy to fit.

I decided to order as there was an easter discount, the jewellery arrived in a sturdy box, inside was another presentation box with the earrings nestled inside.

The quality and detail is stunning, very happy, the flat back was really easy to put in my tragus piercing due to the long post on the front section.

The snake clicker was also easy to fit.

I'm now eyeing up a few of the other huggies.

April 14, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review!
We’re so pleased to hear you had a great experience from start to finish t’s wonderful to know you’re happy with the quality and details, and you find your jewellery easy to fit.
And we love that you’ve already got your eye on more pieces… we’ll be ready when you are!
Thank you again for your support, we really appreciate it.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Beautiful, really well made jewellery

I’ve found it surprisingly difficult to find pretty, solid gold jewellery, specifically for individual piercings.
I have several Laura Bond pieces and all are beautiful and solidly made. No coming unclipped.
Several pieces come in more than one size so you can get an exact fit for your piercing.
Packaging is pretty and delivery fast. Can’t fault them.

April 10, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your wonderful review!
We’re so pleased to hear you’ve found exactly what you were looking for with our pieces, we know how tricky it can be to find dainty and detailed solid gold piercing jewellery so this really means a lot.
It’s lovely to hear you’re so happy with the quality, fit options, and secure designs, as well as the packaging and delivery.
Thank you again for your support, we’re so glad to have you as part of the Laura Bond community!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Pretty designs, robust product & good service

I have 9 Laura Bond earrings + 1 charm in at the moment and I have 4 sets of charms and 3 other studs in my jewellery box for other occasions. My first purchase was in 2021 and I regularly find myself picking up new products (and spending my loyalty points!), since it just makes much more sense to spend a little more on LB products which are well-made and last than the plated fashion products I used to buy from other brands. The service is always prompt and though gold prices have risen significantly, the prices continue to be accessible. I can’t fault the product or the service i’ve had over the last 5 years.

April 9, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Wow! this is such an amazing review, thank you so much for your continued support over the years!
We absolutely love hearing how you style your pieces and it means the world to us that you’ve chosen to keep coming back since 2021.
It’s especially lovely to hear your thoughts on the quality and longevity of our jewellery, that’s exactly what we aim for.
Thank you again for taking the time to share this, we truly appreciate it and can’t wait to bring you more pieces to add to your collection!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

White Gold Forget Me Not Earring

Excellent service, the earring I ordered is perfect and very pretty. Delivery was quick and communication good.

April 10, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review!
We’re so pleased to hear you’re happy with your White Gold Forget Me Not earring, such a beautiful choice. It’s great to know everything from the service to delivery and communication met your expectations.
We really appreciate your support and hope you enjoy wearing your new piece!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

First time customer

Never been before. I would highly recommend. All staff are lovely, great location, lovely shop and lovely products. The service I received was first class. Amber who pierced my ears provided exceptional service to myself.

April 5, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review and for choosing us for your first visit, we’re so happy to hear you had such a positive experience!
It’s wonderful to know you had a great experience with us and we’ll be sure to pass your kind words on to Amber, she’ll be delighted to hear your feedback.
Thank you for your recommendation, it really means a lot to us. We hope to welcome you back to the boutique again soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

My go-to for earrings

I think this is now the 11th or 12th purchase I’ve made from Laura Bond. She’s taken over my stacks 😂

The shipping is super fast. The quality of the products is fantastic. I love the designs and I am a repeat customer and will continue to be. Can’t wait to see what the next designs bring!

April 9, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

This absolutely made our day, thank you so much!
We’re honoured to be your go-to for earrings. It means the world to us that you’ve supported us so many times and continue to come back.
We’re so glad you love our designs so much and we can’t wait to show you what we have coming next!
Thank you again for your amazing support, we truly appreciate it.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Very happy.

Lovely jewelry, easy website
Quick delivery. Just got my second piece. Will use again.

March 25, 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review! We’re delighted to hear you enjoyed the website experience and quick delivery. It means a lot that you came back for a second piece. We really appreciate your repeat support!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Love my new piercing

Love my new helix piercing, and the earring in it.
Staff were really helpful when I was making my selection, and I didn’t feel pressured or rushed when I was deciding which earring I wanted.
Super friendly piercer, who really put you at ease.

March 26, 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review! We’re so glad to hear you’re loving your new helix piercing and jewellery, it sounds like you made a perfect choice!
It’s great to know our team made you feel comfortable and gave you the time and space to decide, and that your piercer helped put you at ease. That’s exactly the experience we aim to create.
Enjoy your new piercing, and we hope to welcome you back again soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

The perfect new addition!!

Gorgeous jewellery - a piece I have had my eye on for a long time and it hasn’t disappointed at all! LAURA BOND NEVER DOES!

Delicate and a great addition to my ear stack!

April 6, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for this lovely review! We’re so happy to hear that the piece lived up to your expectations, it means the world to us.

It sounds like it’s found the perfect place in your ear stack too. We hope you enjoy wearing it, and thank you again for your support!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Extensive choice of jewellery

An extensive choice of jewellery for piercings and the staff are very helpful and knowledgeable. I wouldn't hesitate to but from this shop again.

March 28, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review! We're really glad you enjoyed your visit to our boutique. That’s exactly the experience we aim to provide. We truly appreciate your support and look forward to welcoming you back again soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Everything

Everything, from the greeting by the team, to the choice of Jewlery, to their experienced piercers. This is my third time back and I will be going back.

March 27, 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your kind words and for coming back to us again! It truly means a lot to hear that you’ve had such positive experiences. We’re always here to make sure every visit is just as great as the last, and we can’t wait to see you again soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

I absolutely love visiting the boutique…

I absolutely love visiting the boutique in Edinburgh! Everything from the decor, sparkly jewels and amazing staff team always makes it such a special treat.

On my recent visit to see Becca I had such a wonderful afternoon. Initially I was visiting to purchase a new piece of jewellery for a previous piercing I’d had done here, I ended up not only getting that, but also another piercing and gorgeous little moon to add to my ear stack!
I couldn’t be happier with service I received from all of the girls and my piercing is healing so quickly which I put down to the expertise of the piercer and the excellent quality of the jewellery used.
Yes, it may be a bit pricier than other places but so well worth it and I’m already looking forward to my next visit…

March 21, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review, it truly means the world to us!
We’re so happy to hear how much you enjoy visiting the boutique and that every part of your experience, from the atmosphere to the team, feels special. Creating that kind of environment is exactly what we aim for, so it’s wonderful to know it comes across.
It was an absolute pleasure having you in with Becca, and we’re delighted you found the perfect jewellery (and added a beautiful new piercing too, we love a curated ear moment!). Hearing that your piercing is healing well is the best news, and we’ll be sure to pass your kind words on to the whole team.
Thank you again for your support, we can’t wait to welcome you back to the boutique for your next visit!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Spur of the moment and first time visit…

Spur of the moment and first time visit to Laura Bond for helix piercings,
Made to feel very welcome and given time to talk about my options. No pressure at all given regarding budget for jewellery.
Lovely calm room and quick piercing. Lots of advice given for piercing care.
I would absolutely return to Laura Bond and recommend anyone to go there.

March 14, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review and five star rating!
We’re so glad you chose us for your first helix piercings, it means a lot. It’s great to hear that you felt comfortable, well-informed, and never pressured while choosing your jewellery. Creating a calm and welcoming experience is really important to us.
We truly appreciate your recommendation and would love to welcome you back to the boutique again in the future!

Best Wishes,
Team Lb x

Rated 5 out of 5 stars

Sizing request

I have loved EVERY piece of jewelry from Laura Bond. My latest was the Double Crystal Clicker Hoop in gold. For future purchases, I would like help figuring out the size of the hoop. There are 6mm, 8mm, and 10mm options but I was not sure how to size them for the location on my ear. Can you come up with a way we can get our measurements at home before purchase?

March 16, 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review, we’re so happy to hear you’ve loved every piece from Laura Bond. It means the world to hear this.
We completely understand that choosing the right size can feel a little tricky, especially for different placements on the ear and different anatomies.
This is really helpful feedback, and we love your idea about making sizing easier from home. In the meantime, if you ever need guidance, feel free to pop into our boutique and one of our lovely stylists or piercers can help you find the perfect fit. If you are not Edinburgh based, we recommend visiting your local reputable piercer for advice.
Thank you again for your continued support.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Beautiful crystal earrings

Beautiful crystal earrings - little bit annoying having to pay per earring as worked out very expensive However they are beautiful

March 18, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review!
We’re really glad to hear you love the crystal earrings, they truly are such a beautiful choice.
We completely understand your point about pricing per earring, and appreciate you sharing this. As all of our pieces are sold individually to allow for fully personalised styling and curation, it can sometimes feel a little different if you’re used to buying in pairs.
Thank you again for your kind words, and we hope you continue to enjoy wearing your earrings.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, giving you time and advice to select suitable jewellery for piercings and to support aftercare. The piercing experience was straightforward, professional and relaxed. I would definitely recommend!

March 9, 2026
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you for taking the rime to leave such a fantastic review and 5 stars!
We’re really glad you felt well looked after, from choosing your jewellery to aftercare. Creating a welcoming experience is so important to us, so it’s lovely to hear that came through.
Thank you for recommending us, we really appreciate it!

Best Wishes,
Team LB x

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