Have ordered twice. Delivery is pretty quick and products are good. Ive got the brightening powder which is good for everyday and the coloured powder foundation which is good for full make up. Dont fe... See more
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I have used the powder make-up each day and like it, however I am still applying a liquid foundation first to cover spots. The mascara was not described as being a tubing product. I have tried other... See more
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I purchased the Double Take foundation but found it a bit heavier than I like. However, I like to wet my small brush and dab the foundation over my nose as that part has large pores and this foundati... See more
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The foundation (baked balance-n-brighten) was delivered quickly however I tested a bit on my wrist first (thankfully) and came out in a rash. I have never had a reaction like that to anything in my al... See more
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Company details
Written by the company
At Laura Geller Beauty, get gorgeous without the guesswork using high-performance, easy to apply makeup. You can find our best-selling Spackle primer, to our unique Baked Balance-n-Brighten Foundation here. Shop our full range today!
Return Policy
No Questions Asked Returns
We proudly stand behind our products and strive to provide an easy, stress-free customer experience. If you are unhappy with any item(s) you have received, we will gladly exchange or refund items and sales tax – minus the shipping charges – made within 30 days of purchase. No Questions Asked!
Return Portal: https://returns.laurageller.com/#/
Contact info
111 W 33rd, 10120, New York, United States
- info@lauragellerbeauty.com
- laurageller.com
3.9
Great
21K reviews
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Products are great when you can get them.
I have bought Laura Geller makeup in the past and the products are lovely, when you can get them. They are great quality and provide just the right coverage for me.
However, I placed an order on 26 March and over a month later I still haven’t received anything it is difficult to get replies to emails, but I have got several emails asking for reviews.
I asked for the order to be resent as it was lost the day after posting, but I do not know if they have resent it as I am not getting any replies to emails, only requests for feedback.
I hope that I either get a refund or the products I ordered soon.
March 27, 2026
Reply from Laura Geller Beauty
Hi Maria!
Thank you for bringing this to our attention. We sincerely acknowledge the delay with your March 26, 2026, order and apologize for the lack of correspondence you have experienced. In the meantime, we are happy to inform you that a 15% refund has been applied to your order as an apology for the trouble.
We would be very happy to investigate this further and ensure a prompt resolution. We suggest reaching out to our Customer Service Team at www.Laurageller.com via our 24/7 live chat, where a dedicated representative will gladly and fast resolve your concern. We apologize for the frustration and look forward to assisting you.
Obtaining homeowners insurance
So far, it was a good experience. Brittany did a good job and professional.
April 27, 2026
Finally
Finally, a foundation that provides a smooth look without showing all of the wrinkles. I absolutely love the weightless feel on my skin.
April 1, 2026
Products good, Available options not so much
So far I enjoy the products. I’ve had no allergic reactions at all and everything is quality and looks good. My complaint is that nearly every time I’ve considered reordering, the product is either no longer available or the color I want/need is out of stock. This has happened at various times. I end up going to a store and buying something else. It’s frustrating. It’s happened with liquid foundation, highlighter, eyebrow shading and lipstick. I’d like to remain a customer but they’re making it hard.
April 28, 2026
Unprompted review
Reply from Laura Geller Beauty
Hi Valued Customer!
We appreciate you bringing this matter to our attention and sincerely value your continued support of Laura Geller. We truly empathize with the dissatisfaction resulting from frequent out-of-stock instances regarding our foundations, highlighters, and lip products. Please be reassured that maintaining a reliable supply of our core collection is a primary focus for our team.
To ensure a more seamless experience for your future orders, we suggest reaching out to our Customer Service Team at www.Laurageller.com. Our team is available 24/7 via chat to provide personalized assistance and inventory updates. We apologize for the challenges you have encountered and appreciate your patience as we work to resolve these issues.
I love how easy it is to use
I love how easy it is to use. I also love the coverage just wish the foundation was a little darker even though I believe I chose dark
February 28, 2026
I best experience ever.
I messed up my order and used baked foundation before realising I had made the mistake. I made contact via their customer service on the off chance they could help.they replied within the hour,they listened and not only supported me but sent the correct colour palette with no extra charge no judgement and great care. Amazing service 👏
April 28, 2026
Unprompted review
Reply from Laura Geller Beauty
Hi Amanda. It is so refreshing to hear a story like this! We’ve all been there tearing into a new package only to realize a split second too late that we grabbed the wrong thing and usually, that moment comes with a side of stress. The fact that they got back to you within the hour and handled everything with so much kindness and zero judgment really shows they value you as a person, not just an order number. Getting the correct palette sent out for free after the product was already used is honestly next-level service, and it's so rare to feel that genuinely looked after. It’s clear they wanted to make sure you were happy with the final look rather than sticking to a rigid rulebook, and that kind of good faith care definitely makes all the difference.
Item presentations are reliable
Item presentations are reliable. Shipping times are reasonably fast and products are carefully packaged.
March 30, 2026
Eye pencil is great
Eye pencil is great - wonderful color. Not impressed with shipper. Delivery address was closed on Sunday. It took several days and many emails to get them to attempt another delivery. I shouldn't have had to spend as much time as I did on that issue. Your customer service was not helpful and didn't give me any information I didn't already know.
March 31, 2026
Reply from Laura Geller Beauty
Hi Linda. It’s such a letdown when you finally find a product you actually love, like that eye pencil, but the whole experience is ruined by a delivery headache. There is nothing more draining than spending your own time playing detective and sending many emails just to get a package you’ve already paid for, especially when the building was clearly closed. It’s even more frustrating that when you finally reached out for help, you just got the same generic information you’d already found yourself. You really shouldn't have to do the heavy lifting for a shipping company’s mistake, and it feels like a total miss when customer service doesn't actually offer a real solution or even a bit of new info to make things easier. It’s great that the color worked out, but after that much effort, the wonderful part of the product almost feels like it came at too high a price in terms of your time and patience.
Love this makeup!
Love this makeup!! It goes on so easily & looks GREAT ALL day. I am 63 years old & I wear it daily.
December 4, 2025
My new products
I started using this product then my face broke out so I haven't used it since.
March 30, 2026
Reply from Laura Geller Beauty
Hi Tracy. There is nothing more confusing than being excited to try something new only to have your skin react like that. It’s honestly when a product you bought in good faith ends up causing a breakout, especially when you’re just looking for something reliable that works with your routine. It makes total sense why you’ve tucked it away in a drawer, once your skin sends a signal like that, it’s hard to trust the formula again. You shouldn’t have to worry about your makeup causing more problems than it solves, and it's a real shame because you really deserve a product that makes you feel great without the unwanted side effects. Since you already know that the product is not for you and you’ve experienced irritation with some products, these are the best alternatives many customers prefer, especially for sensitive or mature skin Lightweight Tinted Moisturizer Hydrant Tint. This is the safest switch if you want something breathable and low‑risk. It gives sheer coverage, feels like skincare, and is less likely to trigger breakouts. If there is anything else we can do to make things easier, please don’t hesitate to reach out. We're here to help.
Reply from Laura Geller Beauty
Hi Meri. We totally hear you there is a very fine line between a healthy glow and just looking greasy, and it’s so annoying when a product crosses it. It’s especially when you’ve done all the prep work only to end up with a finish that feels more like a disco ball than the polished look you were actually going for. If you’re someone who prefers a clean, velvet finish, that extra shimmer can feel like it's just sitting on top of your skin and highlighting everything you’d rather blur out. It sounds like this specific formula might just be a bit too illuminating for your taste, which is a total bummer when you really wanted it to work. Brighten n Blur is a great alternative. It smooths the look of lines, helps reduce shine, and gives a soft‑focus finish instead of glow. Some also prefer using Baked Balance n Brighten on well‑moisturized skin without primer for a more natural look. If there is anything else we can do to make things easier, please don’t hesitate to reach out. We're here to help.
Cover Breakage
This is the 3rd that I have had to order the Baked Foundation because the top lid keeps breaking off the foundation. I chatted with an online customer service rep, who was fantastic, but said this is a known issue with the baked Foundation cases. I was really disappointed to hear this and that no refund could be given for the product. I had the product for several months but the lids should not continue to break off. The foundation ends up drying up and I have to throw them away. I love the foundation but the issue with the lids needs to be fixed by the company and refunds issued to customers when this happens. I even sent a picture so the rep could see how much product I still had left in the case.
March 30, 2026
Reply from Laura Geller Beauty
Hi Sarah. It is honestly so challenging to have to buy the same foundation three times just because the packaging can't keep up with the product. Finding a formula you actually love is hard enough, but being told that the breaking lids are a known issue while still being denied a refund feels like a total slap in the face. Especially when you’ve gone out of your way to show them how much wasted makeup is just sitting there drying out. You’ve been more than patient by sticking with them through three broken cases, and it’s disappointing that your loyalty and good faith haven't been met with a real solution. At the very least, a company should stand by their design, so it’s completely understandable that you’re fed up with paying full price for a defect they already know exists. We know things haven't been smooth, so as a genuine thank you for your patience. As a courtesy, we are refunded the full amount. We hope this little treat brings a smile to your face. If you need any help, please let us know.
I have used their makeup,concealer…
I have used their makeup,concealer brushes
I am so happy with my purchases
February 22, 2026
Reply from Laura Geller Beauty
Hello Leza,
Thank you so much for sharing your experience. We’re thrilled to hear that you’re happy with your makeup and concealer brushes, and that they’ve been a great addition to your routine. Your satisfaction means a lot to us, and we truly appreciate your support.
Warm regards,
It does not look good in my skin
It does not look good in my skin. I wash and prep before but it looks very powdery it settles under my eyes way to much. I am 45 I do not have many wrikles yet but this foundation makes them stand out more. Not sure why? The shade was a good macht .
March 30, 2026
Reply from Laura Geller Beauty
Hi Sonia. It’s honestly when you finally nail the shade match only for the texture to betray you like this. Even with a good prep routine, some formulas especially the baked or mineral types can be a bit too thirsty and start soaking up your skin's natural moisture, which is usually why it ends up looking powdery or sitting in places you didn't even know you had lines. Since the skin under our eyes is so much thinner and doesn't have its own oil glands, the powder often just sits on top instead of melting in, which basically acts like a spotlight for any tiny bit of movement. It sounds like the product is just a bit too heavy-handed for your skin right now, but before you toss it, you could try using a damp sponge to press it in or just keep the powder away from the eye area entirely to see if that helps it behave a bit better. We know things haven't been smooth, so as a genuine thank you for your patience. As a courtesy, we are sending a small free gift. We hope this little treat brings a smile to your face. If you need any help, please let us know.
I love the Baked line
I love the Baked line. I use the BBB, Baked Blush and Baked Body Frosting every day and have for ages. Customer service has been super helpful as well over the years. I am in my 40s, and just recently got my mom and aunt using the products as well. Everything I have used is incredible. No notes.
October 2, 2025
Reply from Laura Geller Beauty
Hello Mariele
,
Thank you so much for such a wonderful review! We’re truly honored to be part of your daily routine and to hear how much you love the Baked line from Baked‑n‑Brighten Balance‑n‑Blend® Foundation to our Baked Blush and Baked Body Frosting.
It means a great deal to us that you’ve trusted our products for so long and that our customer service has been able to support you over the years. We’re especially touched to hear that you’ve introduced your mom and aunt to our products as well there’s no greater compliment than sharing what you love with family.
Thank you again for your loyalty and kind words. We’re so grateful to have you as part of our beauty community.
Warm regards,
I ordered Laura Geller makep
I ordered Laura Geller makep . I was charged $75.74 cents for a makup supposedly costing $39.29 .
I never would have ordered this product had I known I would have recurring charges to my bank account . For this reason , I would give a 1 Star Review .
February 26, 2026
Unprompted review
Reply from Laura Geller Beauty
Hi Doris. There is nothing worse than looking at your bank statement and seeing a ghost charge that you never authorized especially when it’s nearly double what you expected to pay. It’s a total mood-killer, you go in looking for a simple beauty fix and end up with a recurring financial headache instead. We truly value your support. Our Customer Service Team would be happy to help. Please reach out to them via Live Chat on our website at www.Laurageller.com. Thank you for giving us the opportunity to make this right and regain your trust. We look forward to hearing from you.
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