Unfortunately, the earrings I bought with matching necklace arrived with broken clasp. I issued return and I will take it to USPS Monday 2/2.
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See what reviewers are saying
I love the necklace broke have sent back to Lauren Kenzie waiting for it to be returned. So 3 stars is all I can give for right now
My sister and I visited at the Stovehouse location in Huntsville, Al. We were greeted by an employee named Tiffany that I would describe as a breath of fresh air - very helpful and personable. The pro... See more
Sales person was excellent, but the necklace broke the day after purchase on 6/16, but we submitted a replacement request and paid for the return shipping label. 7/10 now and no shipping label. No... See more
Company details
Written by the company
Lauren Kenzie is a handmade jewelry company that was started by Lauren Mckenzie Brewer back in 2017 in her bedroom at her parents house while in high school. Lauren Kenzie is now in over 500+ store and continues to grow. Read about her story on our website.
Contact info
5353 Main Street, 35747, Grant, United States
- 2565994930
- drew@laurenkenzie.com
- laurenkenzie.com
Hasn’t replied to negative reviews
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I love everything about LK
I love everything about LK ! The quality the uniqueness of the pieces and the customer service is great !

Reply from Lauren Kenzie, LLC

Reply from Lauren Kenzie, LLC
Super helpful with an exchange for my…
Super helpful with an exchange for my bracelet that was discoloring. They sent me a replacement witching 2 days and exchanged the size no questions asked. Wish more customer service was like this now days!

Reply from Lauren Kenzie, LLC
Love every piece of jewelry I have…
Love every piece of jewelry I have bought from her!

Reply from Lauren Kenzie, LLC
Everything was absolutely beautiful and…
Everything was absolutely beautiful and well made! Will be purchasing more!

Reply from Lauren Kenzie, LLC
Lightening fast shipping and love my…
Lightening fast shipping and love my earrings. Will be purchasing again.

Reply from Lauren Kenzie, LLC
I love her work the creativity is…
I love her work the creativity is amazing I absolutely love Lauren K I love my necklace so much will be shopping here again

Reply from Lauren Kenzie, LLC

Reply from Lauren Kenzie, LLC
The jewelry is beautiful and shipping…
The jewelry is beautiful and shipping was super fast. Will shop again

Reply from Lauren Kenzie, LLC
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