Lava Art Cosmetic Reviews 1,124

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, natural finish, and ability to cover imperfections without feeling heavy. Many people appreciate the excellent customer service, noting quick response times and helpful, polite interactions. However, some customers experienced issues with product suitability, finding the color off or the product pilling on their skin. A few others mentioned dissatisfaction with customer service, citing slow responses or unresolved issues, particularly concerning returns or delivery problems.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers express satisfaction with the product... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the excellent and quick... See more

Quality

Clients share positive opinions on quality, with many praising the products for being gentle on sensitive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and very good... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vert good product, it is not full coverage (for those who expect tattoo coverage), it quite well cover blemishes (except big bumps, obviously). Gives natural glowing skin look. My favorite on the mark... See more

Rated 5 out of 5 stars

Lava Art Cosmetics Support works very smoothly. This time it was France who helped me; quick feedback and I got exactly what I was asking for. Overall the company is reliable with the deliveries and... See more

Rated 5 out of 5 stars

Super duper, awesome, wonderful and perfect treatment from LavaArt costumer service - as always! 🫶💖 I’ve been a costumer for over 5 years and I’ve ALWAYS been extremely pleased with how fast t... See more

Rated 5 out of 5 stars

Glow cushion is the best foundation for me. İt covers without looking heavy, and gives a nice and subbtle glove. The support system is good and if you follow the link you get after ordering, it's easy... See more


Company details

  1. Cosmetics Store

Written by the company

Hello, thank you for considering to review us. __________________________________________ If you have a good experience we would love that you share with others. __________________________________________ If you dont have a good experience - We would love to get a chance to fix this. __________________________________________ Please contact us on support@lavaart.com so we can help you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Absolutely the best foundation I have…

Absolutely the best foundation I have ever tried! Im 52 with pores and wrinkles so the correct foundation is very important… need to look younger, not older … and the customer service is excellent.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

A great product , very helpful and nice komments, even when I cancelled my abonnement because I use it only once in a while. 👏👏👏

September 8, 2025
Unprompted review
Rated 4 out of 5 stars

The product is is very good

The product is is very good, but a remark is that you do not allow the customer to choose how many and when the product shall be delivcered. You would sell more if you let the customer choose this. Now it is only frustrating.

August 29, 2025
Unprompted review
Rated 3 out of 5 stars

I did not like the advertisement where…

I did not like the advertisement where a lady refer to herself as "Pilot Wife". In Norway most women are independent of their husband and appreciate to having their own identity. I think this is an outdated advertisement!!

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Super service!!!!!

I first ordered fondation and was satisfied then ordered a subscription, but found out that I didn't have time to use it up before the next shipment. I contacted them and cancelled my subscription. It was fixed the next day and stopped without any problems. Great service. Will order again when I have used up my products.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

Lava Art Cosmetics Support works very smoothly. This time it was France who helped me; quick feedback and I got exactly what I was asking for.
Overall the company is reliable with the deliveries and their products which I have used for years, are very good, especially their foundation.

August 1, 2025
Unprompted review

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