I have been a patient with LSH since Mid 2024. I had to pause briefly due to an unexpected pregnancy. I returned to my weight loss journey and am down 90lbs since March. If you’re undecided on GLP-1,... See more
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Review summary
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What people talk about most
Reviews shaping this summary
After bouncing around a few other medspa experiences for GLP-1 medication, I stumbled upon Lavender Sky. What a breath of fresh air! Quick response times from the team, transparent (and affordable!) p... See more
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Booking a consultation was very easy. Dr. Cole called me at the appointed time, was familiar with the medical information I sent in, and was very easy to talk to. She answered all questions I had and... See more
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I have used LSH for three months and couldn't be happier. The support is present and responsive, but not overbearing. The website is so informative I rarely need to contact customer service. The on... See more
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Company details
- Weight Loss Service
- Fitness and Nutrition Service
- Medical Group
- Online Prescription Medication Vendor
- Wellness Program
Written by the company
At Lavender Sky Health, we’re redefining telehealth weight management by pairing licensed medical expertise with convenient, at-home clinical care. Our streamlined three-step process—sign up online, consult virtually with a provider, and receive personalized treatment delivered directly to your door—ensures you can focus on your health goals without ever leaving home. We offer a comprehensive suite of wellness treatments designed to support sustainable results and overall vitality. Our core therapies include GLP-1 agonists for evidence-based weight loss, amino acid and lipotropic boosters (MIC), B-vitamin injections, antioxidant glutathione, NAD+ rejuvenation therapy, and peptide support. Beyond medications, our services extend to personalized health coaching and in-home wellness labs, giving you data-driven insights and motivational guidance every step of the way. We partner with trusted pharmacies nationwide, offer clear transparent pricing, and provide flexible follow-up consultations to fine-tune your plan. Whether you’re beginning your weight-loss journey or seeking long-term maintenance, our commitment to compassionate care, real-time support, and proven protocols makes achieving lasting change both simple and sustainable. Join thousands of satisfied patients and make today the first step toward your healthiest tomorrow.
Contact info
United States
- lavenderskyhealth.com
4.6
Excellent
142 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
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Fantastic Experience
I've been a customer of Lavender Sky Health for more than a year. I have never had a less than amazing experience. The staff is friendly, knowledgeable, and there to guide you every step of the way. They offer a wide variety of treatment options, and help you decide what's best for you- no "one size fits all" service here. Pricing is already competitive, but they are constantly doing what they can to negotiate even better prices. This is the best wellness company ever.
November 14, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Shelia, thank you so much for this wonderful review and for being with Lavender Sky Health for over a year — we truly appreciate your trust! 💜
We’re thrilled to hear that you’ve consistently had such positive experiences with our team and that you feel supported, guided, and listened to. Offering personalized treatment options and working hard to keep pricing as competitive as possible are core parts of our mission, so it means a lot to know that comes through.
Your comment about us being the “best wellness company ever” absolutely made our day!! Thank you for letting us be part of your wellness journey — we’re always here for you every step of the way.
Fantastic Experience
The entire team at LSH is phenomenal. Excellent customer service all around. Highly recommend them to everyone!
November 15, 2025
Unprompted review
Reply from Lavenderskyhealth
Hey Katelyn! We’re thrilled to hear that you’ve had such a positive experience with the team and our customer service. We truly work hard to make sure every patient feels supported and cared for, so feedback like this means a lot, we appreciate you taking the time to share!
Thank you for recommending LSH — we’re grateful for your trust and are always here if you need anything.
Warmly,
Your Lavender Sky Health Team
Great experience!
I have had nothing but a positive experience with LSH for almost 2 years now. The staff and providers are so caring, helpful and supportive.
If you’re looking for a place that truly cares about your journey to better health, LSH is the perfect choice. Highly recommended!
November 15, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi VG, thank you so much for taking the time to share this, and for trusting LSH for almost two years — that means a great deal to us!! 💜
We’re so glad to hear that you’ve consistently had a positive experience with our staff and providers and that you feel cared for and supported on your health journey. That’s exactly the kind of experience we work hard to provide for every patient.
Thank you as well for the high recommendation — we truly don’t take your trust for granted. We’re honored to be part of your journey to better health and are always here if you need anything.
Sincerely Yours,
Your Lavender Sky Health Team
LSH cares about you!!!
This company is so amazing! Every staff member is incredibly kind & helpful. The entire company overall is extremely trustworthy.
There are many options to meet people’s different needs and the providers offer much guidance in helping to decide what to use.
They also work diligently in the background to advocate for their customers with different pharmacies in regard to supply & cost. I can really trust that the pricing is as low as it possibly can be - which is truly amazing given the quality of the medications & services received.
LSH really has the best interest of all their customers at the heart of the company, and it shows! I am so happy that I found this company and I would recommend them 100,000 times over to anyone looking to take control of their health.
I have been a customer since 3/2025.
November 14, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Ali, Thank you so much for this incredibly thoughtful review — it truly means a lot to our whole team.
We’re so glad to hear that you’ve felt supported and cared for by our staff and providers, and that you trust us to help you find the right options for your needs. Advocacy around pharmacy supply and cost is a huge priority for us, so knowing that you feel confident in our pricing and the quality of your care is exactly the kind of feedback that keeps us going.
Thank you as well for being with us since 2025 and for recommending LSH so enthusiastically — that trust is something we never take for granted. We’re so happy you found us, and we’re here for you every step of the way as you continue to take control of your health. 💜
I can’t say enough good things about LSH!
I can’t say enough good things about Lavender Sky Health! Their customer care team is extraordinary and their prices are less than any other I’ve come across. The overall process is seamless. With their help I have lost 50 pounds and my health has improved dramatically! So grateful to have found them!
November 14, 2025
Unprompted review
Reply from Lavenderskyhealth
Hello Sandy, Thank you so much for sharing this — and congratulations on your incredible 50-pound weight loss! 🎉💜
We’re truly honored to be part of your health journey and so glad to hear that you’ve had a great experience with our care team, pricing, and process. Knowing that your health has improved so dramatically is exactly why we do what we do.
We’ll make sure to share your kind words with the whole team. Thank you for trusting Lavender Sky Health — we’re grateful you found us too, and we’re always here if you need anything along the way.
Great customer service
I had a quick question. No urgency. Emailed patient support. I received a thorough and very helpful message within an hour from Kaya M. Lavender Sky has some of the best “customer service” that I have seen in recent times!
November 13, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Peggy, thank you so much for sharing this! 💜
We’re thrilled to hear that Kaya was able to get back to you quickly and provide such a thorough, helpful response. We put a lot of emphasis on clear communication and timely support, so it means a lot to know that came through in your experience.
We’ll be sure to pass your kind words along to Kaya and the rest of the team — feedback like this truly keeps us going. If you ever have questions in the future, urgent or not, we’re always here to help.
I have had an incredible experience…
I have had an incredible experience with Lavender Sky! My provider Holly Davis is very knowledgeable and helpful with every aspect of my health journey. She has made the whole experience smooth and comfortable for me and she always offers the best options for me.
September 6, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Melodie, thank you so much for the wonderful review! We’re thrilled to hear you’ve had such a smooth, comfortable experience and that Holly has been a knowledgeable, supportive partner in your health journey. We’ll be sure to share your kind words with her—feedback like this means a lot to our team. 💜
If you ever need anything or have questions about your plan, we’re always here to help. Thanks for choosing LSH!
Warmly,
Your Lavender Sky Health Team
Truly personalized service
I can't ask for easier or more cost-effective service and truly personalized treatment. I have been easily losing weight for the first time in my life now that my metabolism is changing. Ordering additional wellness medications is a breeze. Treatments can easily be ordered a la carte, and so far each of the pharmacies that I have used shipped within one business day with overnight shipping. I am really happy to be a customer.
October 31, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Maggie, thank you for such a thoughtful review! 💜 We love hearing that the care feels truly personalized and that the process has been easy and affordable for you. Our goal is exactly what you described: flexible, a la carte options and fast pharmacy partners so you’re never waiting on your treatment. We’re so happy you’re seeing real progress and we’re honored to be part of it. If you ever need to adjust your plan or explore other wellness meds, just let us know—we’re here for you!
Sincerely Yours,
Your Lavender Sky Health Team
So glad to have found you
I was referred to you all after paying far too much money at a wellness spa, luckily I had only been there a month. I was talking to one of your employees, Caitlin, at our mom group about weight loss and our journeys and struggles. She had so much great insight into GLP-1s in general and gave me info about lavender sky without bias. She truly just seemed to want to be helpful and informative, while also relating to spending too much money when you’re starting out on these meds, anxious and eager to just have something work when you’ve been struggling with your weight most of your adult life. She turned me onto lavender sky health as I appreciated her opinion as a patient prior to also working for you all!
Everyone I have dealt with from the providers, to the staff who respond to your emails and inquiries, has been cheerful and willing to help. Thank you for making this road to a better me easy and more attainable
March 3, 2025
Unprompted review
Reply from Lavenderskyhealth
Kayla, thank you so much for sharing this! We’re thrilled you found your way to us—and extra grateful to Caitlin for being such a supportive voice in your mom group. We’ll make sure she sees your kind words. 💜
Our goal is exactly what you described: clear, bias-free guidance, fair pricing, and a team that treats you like a person—not a transaction. It means a lot to hear that your experience with our providers and support staff has been cheerful, responsive, and truly helpful. We’re honored to be part of your journey and will be here to make every next step as easy and attainable as possible.
If you ever need anything—questions about GLP-1s, support with your plan, or just a quick check-in—reach out anytime. We’ve got you!
Sincerely Yours
The Lavender Sky Health Team
Lavender Sky is outstanding
Lavender Sky is outstanding! Their customer service is so fast and responsive. My medication arrives sooner than I would expect, and the healthcare providers are fast and responsive when I have any questions. I highly recommend Lavender Sky!
September 18, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Debbie! Thank you so much for this! We’re really glad our team is quick to help and that your meds are getting to you fast. If you ever need anything, just reach out—we’re here for you, always.
Sincerely Yours,
Your Lavender Sky Health Team 💜
My honest review
I am a first time buyer and so far everything is going wonderfully, the process is quick and easy and very simple, I’ve had emailed them just for a little confirmation and they responded in less then 3min. I get emails of every step and process with clear understanding and clarifications. Really great and definitely recommend!!!
September 4, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Jesus! Thank you so much for taking the time to share your experience with us! We’re ecstatic to hear that your first order went smoothly and that our team was able to respond quickly and keep you updated at every step. Clear communication and a simple, supportive process are things we truly value, and it’s wonderful to know that we came through for you. We greatly appreciate your recommendation and look forward to continuing to support you on your journey! Thank you so much!!
Sincerely Yours,
Your Lavender Sky Health Team
Poor Service Quality and Dismissive Customer Service
I signed up for Lavender Sky Health seeking unlimited care outside of my primary care provider. Unfortunately, my experience was deeply disappointing and falls far short of their "patient-first" claims.
Despite claiming that patients are adequately informed about not offering prior authorization, I was told they provided prior authorization support, which they don't. This misinformation directly influenced my decision to use their service.
Dr. Johnson's communication was unprofessional and dismissive. Rather than providing the expeditious care I PAID for, I was essentially told to go back to my primary care provider - defeating the entire purpose of using their service.
When I raised these concerns, customer service consistently sided with the provider rather than addressing legitimate patient feedback, violating their own "mutual respect" policy.
Despite being misinformed at signup and receiving substandard care that didn't match what was advertised, they refused any refund consideration.
I paid for a professional experience and instead received what felt like a referral back to my regular doctor with dismissive treatment throughout. Their customer service showed no willingness to address legitimate concerns or escalate to someone with authority to review cases where services weren't delivered as promised.
Would I recommend? Absolutely not. Save your money and stick with your primary care provider or find a telemedicine service that actually delivers on their promises and treats patients with respect.
The platform itself is confusing and poorly designed, making the entire experience frustrating from start to finish. They don't seem to care about patient satisfaction, only collecting fees.
Update: After multiple attempts to resolve this professionally, they continue to hide behind policy rather than addressing service quality issues. This speaks volumes about their true priorities.
August 31, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Luna, we have all of our policies displayed on our website for patients to review at all times. We then ask patients to acknowledge that we do not process prior authorizations when signing up with us to avoid any surprises. To be fair to all of our patients, we must abide by our posted refund policies. We wish you the best on your healthcare journey.
Great Company.
Great company to deal with. Very helpful and informative. Excellent customer service too!
August 27, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Robin, thank you so much for your kind words! We’re thrilled to hear you found our team helpful and informative. Providing excellent customer service is always our top priority, and we truly appreciate you taking the time to share your experience. 💜
Sincerely Yours,
That Lavender Sky Health Team
Questionable
My sister went through your company to get on a GLP1. She was 130lbs, and 5’7”. It is atrocious that you guys wound prescribe some like that a weight loss medication. She is now on a maintenance shot and she is 125lbs, extremely thin.
Shame on you for not seeing patients IN PERSON.
August 26, 2025
Unprompted review
Reply from Lavenderskyhealth
We respectfully disagree with your characterization of our services. LSH operates at an extremely high level of care, following strict medical standards, clinical guidelines, and compliance protocols in every consultation. All treatment decisions are made by licensed providers after thorough patient evaluations, and we continuously review our processes to ensure safety, quality, and ethical care.
Due to HIPAA regulations, we cannot discuss or comment on your sister’s individual situation. What we can emphasize is that our providers carefully assess each patient’s medical history, goals, and eligibility before prescribing any medication.
We also want to clarify that patients have the option to complete their consultation in the way that best suits them — whether through a secure electronic consult, a scheduled phone consult, or a live video consult. Each method is designed to provide patients with safe, professional, and thorough care.
Telehealth is now a widely accepted, regulated, and effective way to deliver healthcare across the United States. Our patients receive attentive, secure, and professional support without compromising on quality or safety.
Great Experience- Do the research and the work!
After researching online for several weeks, I chose to go with LSH due to the multitude of recommendations I saw on REDDIT. Yes, REDDIT. Of the top 3 telehealth services I kept seeing pop up, LSH was the most affordable at the time for what I was interested in doing. And yes, cost was a deciding factor. I signed up for an account and paid for a consult. Due to being nervous about injectables, I was leaning towards an oral weight loss plan. I tried that for a few weeks and did not see any results. I reached back out to the provider and we discussed Tirzepatide. I decided to try Tirz with B6. I started on May 8. I did not follow the guideline for upping my dose and rather went the slow route. I incorporated a diet of "clean" eating, watching my calories and increasing my water intake. I am down 54 pounds as of today, 8/21. I have had a great experience. No- you do not know how or if your body will respond to a specific medication or formulation. Fortunately, I have had a good response and I have also put in the work to lose the weight. I also did ask questions and follow the instructions to do my own injections. I will continue to source LSH for my tirz needs. Thanks LSH!!!
August 21, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Danielle! Thank you so much for sharing your story in such detail. We’re truly honored that you chose Lavender Sky Health after doing your research, and even more so that you placed your trust in us to be part of your journey. Your openness about the process—the initial hesitation with injectables, trying an alternative route, and then working with your provider to find what was right for you—perfectly reflects the thoughtful, patient-centered approach we hope to encourage.
We’re beyond inspired by the commitment you’ve shown to your health: not just through your treatment, but also through the clean eating, consistency, and lifestyle changes you’ve made along the way. A 54-pound loss since May is an incredible milestone, and it’s clear that your results are a reflection of both the medication and your own hard work!
Most of all, thank you for highlighting the importance of communication, asking questions, and taking the process at your own pace. Every person’s journey is unique, and we’re so glad you’ve felt supported every step of the way. We’re excited to continue being part of your progress, and we’re cheering you on for all that’s ahead.
With gratitude,
The Lavender Sky Health Team 💜
Phenomenal Experience
I have been with LSH for 18 months. The customer service has been nothing less than spectacular. I know I can trust my care team to provide me with the best, most timely care possible.
August 14, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Ann, thank you for being part of the LSH family for the past 18 months! We’re so glad to hear that our customer service and care team have made a positive impact on your experience. Providing timely, trustworthy care is always our top priority, and your trust means the world to us. We truly appreciate you and your continued confidence in us!
Sincerely Yours,
Your Lavender Sky Health Team
I have been using lavender sky for over…6 months.
I have been using lavender sky for over 6 months and have had an amazing experience. I use them for both GLP-1 and wellness medications. their customer service is amazing (shoutout to Jill M) as is the communication with their providers. I recommend them to everyone. Also, their prices are the absolute best as are the compounding pharmacies they partner with.
August 1, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Mazz, thank you so much for your kind words and continued trust over the past six months. We’re thrilled to hear that your experience with both our GLP-1 and wellness programs has been so positive. Jill M. and the rest of our team will be touched to know their support has made a meaningful difference for you. It means the world to us that you’ve recommended Lavender Sky to others — and we're grateful to be part of your health journey. We’ll continue working hard to provide exceptional care, transparent pricing, and trusted pharmacy partnerships. Thank you again for being part of the Lavender Sky family! 💜
I had an excellent experience wit…
I had an excellent experience with Lavender Sky. They had the most detailed questionnaire that I have seen from any of the GLP1 providers. I had already been on the medication but was looking for a provider that let me weigh in on my dosage and pharmacy. I filled out the form on Saturday and my medication arrived on Friday. Excellent!!
July 25, 2025
Unprompted review
Reply from Lavenderskyhealth
Thank you so much for sharing your experience! We're truly grateful for your thoughtful feedback. It's wonderful to hear that our detailed intake process and flexible approach to dosage and pharmacy selection made a positive difference for you. We’re so glad everything moved quickly and smoothly, and we’re honored to be part of your care journey!
Sincerely Yours,
Your Lavender Sky Health Team
I would not recommend paid for a…
I would not recommend paid for a consult got nothing, all they do is grab your $ cant speak to anyone no help
Whatsoever! dont waste your time
July 14, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Leanne, we're truly sorry to hear about your experience, and we appreciate you taking the time to share it. This is never the impression we want anyone to have of Lavender Sky Health.
Our goal is to provide compassionate, transparent, and effective support for every patient from start to finish. If you felt overlooked or unsupported, that’s something we take very seriously. We’d love the opportunity to look into your case and make things right.
Please reach out to our Administrative Team at admin@lavenderskyhealth.com and we’ll prioritize your concerns. Your trust matters to us, and we’re committed to earning it back.
Warmly,
The Lavender Sky Health Team
Michelle C - Lavender Health sky
Michelle C. The operations Manager of Order Processing is very kind and helpful. She has excellent customer service and the emails she writes are very warm and welcoming. She made me feel taken care of and I didn’t feel anxious about asking for help. It’s always important to make sure patients/clients/customers don’t feel like they are a burden for reaching out, it can often make them afraid to ask anything in the future!
Michelle C. Presented herself in a way that I, myself, try to replicate on a day to day basis with my patients. She was quick to help me and provide me with great updates back to back!
I was having a particularly rough day the day I had emailed so Michelle’s cheerful energy had really put me at ease and made me feel like yknow what this day wasn’t all too bad after all! Her attitude really displays what a great company Lavender Health Sky is and I would be honored to have someone like her on my team. I hope everyone in chain of command after Michelle C. Sees my review and our emails and recognize how wonderful she is. Please give her a very big raise.
I am pleased to be a customer of LHS, and I will continue to be one and tell my experience and recommend others to use LHS as well!
July 2, 2025
Unprompted review
Reply from Lavenderskyhealth
Hi Elisa, thank you so much for your incredibly kind and thoughtful words. Your message truly made our day! We’re so happy to hear that Michelle was able to support you in such a meaningful way—she really is a gem, and we’re lucky to have her on our team.
It means a lot to know that her genuine care helped put you at ease, especially on a tough day. No one should ever feel anxious about asking for help, and we’re so glad she made you feel supported and heard.
We’ll absolutely make sure your message reaches the right people—she deserves every bit of the praise you’ve shared (and then some!). Thank you again for taking the time to share your experience, and for being such a valued part of the Lavender Sky Health community. We're so grateful to have you with us!
Sincerely Yours,
Your Lavender Sky Health Team
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