Lavidasshop Reviews 

DISGUSTING SITE

My 2 girls spent their Christmas money on jelly cars from this place! Nothing, no confirmation email, no contact and certainly no jelly cats.

Iam reporting to the police.

I would give 0 stars if possible. I purchased 3 JellyCats & when they eventually arrived, they were all fakes. Barnabus Pig’s fur looks all matty & it has an extremely offensive odor. The bashful bunny has a lux swing tag on it & it smells like machine oil. Barnabus bumblebee’s outfit doesn’t sit properly on the back & the fur is slightly lighter than the real jellycat. I emailed them 3 times with no reply before the items were even sent. Unfortunately I didn’t do my research on this brand before I purchased & now I have a very disappointed & sad child.

I would give no stars but that wasn't an option! I ordered 3 items and only received 2. I contacted them and was told they would do an investigation which would take a minimum of 30 days. I waited 2 months and never heard from them. I contacted them again and still no response! This company is a total RIP off!

Take your money then don't send your item. Over a week and the item was not sent.
If you contact them they say they will look into it, then nothing. About 12 days later you will eventually get an email to say the item is posted and be given a tracking number, but it isn't a valid tracking number. You still have no idea of when or if your item will actually arrive. Terrible customer service. If you see it on LaViDa, then search for it on ebay - where it's cheaper and you know it will arrive or you at least have ebay protection.

Should be zero ( 0 ), but it cannot be written here. It is totally unacceptable. They send the wrong lamps and they do not answer in their support. If they answer sometime they send an automatic generated answer and do not answer questions or other things. DO NOT USE:::!!!