Extremely well followed as I had a few issues with the delivery address. Lavinia kept me up to date and reassured me, and most importantly went out of their way to deliver on time! Yes, I would recomm... See more
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The wine we ordered was reasonably priced and the delivery was speedy, with the bottles nicely packaged to avoid breakage.
The order process was simple and efficient. The updates about the delivery were on purpose. Everything went well.
Great choice in wines (esp. French and Italian) and whiskys, useful advices and rapid delivery. May be expensive in certain cases. Very good value overall.
Company details
Written by the company
LAVINIA, c’est 6500 références de vins, champagnes, spiritueux et accessoires en provenance de plus de 30 pays différents et sélectionnées par une équipe de professionnels avec une philosophie : favoriser la découverte et valoriser le respect du goût ! Nous sommes heureux de vous offrir les conseils de nos sommeliers via notre site en un seul clic, des ventes privées exclusives pour vous permettre d'accéder à de grandes cuvées, souvent rares, la livraison offerte à partir de 100 euros d'achats et un service-client dévoué à votre satisfaction De la bouteille conviviale en passant par les valeurs sûres et jusqu’au très grand cru, il y a chez LAVINIA de quoi satisfaire le néophyte curieux comme le connaisseur averti ! ========================================= LAVINIA ofrece una gama de 6500 vinos, cavas, licores y accesorios, de más de 30 países diferentes, seleccionados por un equipo de profesionales. Dedicamos especial atención a pequeños productores y bodegas que trabajan con métodos respetuosos con el medio ambiente. Estamos felices de ofrecerle asesoramiento de nuestros sumilleres a través de nuestro sitio en un solo clic, ¡ventas privadas exclusivas, añadas antiguas y cosechas excelentes, a menudo difíciles de encontrar!, entrega gratuita a partir de 100 euros de compras y atención al cliente a su servicio. Desde pequeños productores, pasando por los valores seguros y hasta por los Grands Crus, ¡En LAVINIA satisfacemos tanto al neófito curioso como experto!
Contact info
Web France, 75116, Paris, France
- +330142972020
4.7
Excellent
174 reviews
Replied to 60% of negative reviews
Typically replies within 1 week
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Great service!
April 17, 2023
Good wine reasonably priced and quickly delivered
The wine we ordered was reasonably priced and the delivery was speedy, with the bottles nicely packaged to avoid breakage.
January 2, 2023
Staff is very kind and friendly
Staff is very kind and friendly. It was a really good experience.
December 21, 2022
Order to recive in 48 h and they make…
Order to recive in 48 h and they make 24 h just to order traitement ….
December 14, 2022
Reply from Lavinia - Web France
Bonjour monsieur,
Comme évoqué lors de nos échanges par e-mail:
Votre commande en ligne avec option Livraison 48h ayant été finalisée jeudi 15/12 à 00h25, il nous était impossible de vous garantir une livraison pour le lendemain 16/12 (date à laquelle vous nous avez contacté pour émettre ce souhait).
Nous avons donc, suite à votre requête, procédé à l'annulation et au remboursement de votre commande.
A l'avenir, dans le cas de demandes particulières sur des créneaux resserrés, nous vous invitons à nous contacter en amont de votre commande, afin de pouvoir trouver ensemble la solution la plus adaptée à votre besoin.
L'équipe LAVINIA
Extremely well followed as I had a few…
Extremely well followed as I had a few issues with the delivery address. Lavinia kept me up to date and reassured me, and most importantly went out of their way to deliver on time! Yes, I would recommend again and again
December 16, 2022
Reply from Lavinia - Web France
Bonjour,
Vous avez choisi le mode de paiement en virement bancaire pour votre commande.
Comme indiqué sur notre site internet, nous ne réservons et expédions les produits que lorsque nous recevons votre virement sur notre compte bancaire.
A ce jour et sauf erreur de notre part, nous n’avons toujours pas reçu votre virement.
Je vous invite ainsi à nous contacter par email à serviceclient@lavinia.com si vous souhaitez maintenir votre commande, auquel cas nous seront contraints de l'annuler.
L'équipe Lavinia
Fast, quick, reliable service
Easy to use site, from purchase to door delivery- no problem. Will buy again.
November 23, 2022
Great choice
Great choice in wines (esp. French and Italian) and whiskys, useful advices and rapid delivery.
May be expensive in certain cases.
Very good value overall.
November 13, 2022
Wine selection by Lavinia is fine and…
Wine selection by Lavinia is fine and advices acurate.
But their website is a kind of headache, slow and I had to repeat several times my order to get through, I was about to give up.
November 2, 2022
The order process was simple and…
The order process was simple and efficient. The updates about the delivery were on purpose. Everything went well.
October 24, 2022
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