Lavish Lights Reviews 

99
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers consistently praise the gorgeous design, mentioning that the products look stunning and are extremely easy to install without any complicated wiring. People also love the convenient rechargeable feature and the fact that orders often arrive quickly and well packaged. Some reviewers were not happy with charging issues, noting that certain wall lights stopped working properly or failed to hold power after a brief period of use. A few individuals also experienced frustrating delivery delays and received no response from customer service when attempting to address faulty or missing shipments.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers praising the sleek design, fast... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and describing the items as... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers highlight super... See more

Order

Users describe ambiguous interactions with order experiences, as feedback is sharply divided. While some... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a wide split in consumer experiences.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Lovely light but unfortunately ours stopped charging up a couple months ago, we haven’t even had the light for a year yet. Disappointed and probably won’t get refunded. The remote is also temperamenta... See more

Company replied

Rated 3 out of 5 stars

I bought a pair of lights June 2026.One works perfectly the other no longer works. I have tried several times emailing but they bounce back, email address not recognised.

Rated 4 out of 5 stars

I purchased 3 lights, and the company was helpful until the issue with the order happened. I have placed 1 order; however, I had 2 shipments, and the items were messed up. Evri said the second ship... See more

Company replied

Rated 2 out of 5 stars

Great selection of products. Anything after that is awful. 4 emails later regarding my order and still no response. Still awaiting my order, which is now over its due date. They’ve not even sent it to... See more

Company replied


Company details

  1. Lighting Store
  2. Home Improvement Store

Written by the company

At Lavish Lights, we believe lighting should do more than brighten a room, it should transform your space. We’re a UK-based home lighting brand dedicated to offering stylish, functional, and affordable designs that make your house feel like home. Some of our pieces are made to order by artisans, which can take a little longer to arrive, but we promise, they’re worth the wait. Quality and attention to detail are at the heart of everything we do. From our signature GLOWLUX wall lights to our newest outdoor launches, every product is crafted with care and delivered with love. Thank you for supporting our small business, your home deserves to feel Lavish.


Contact info

3.3

Average

TrustScore 3.5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.3

All reviews

(99)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

The “Firework” 🎇

We ordered the “firework” light fixture for our snug and we LOVE it! We wanted something close to the ceiling as it is a snug/playroom, this was perfect!
The order came quickly and was well packaged. It was easy to assemble but did take some time to screw in all the spokes (so this before your electrician comes so you don’t have to pay them to do it for you! 👍)
Overall great product, super happy with it!

March 1, 2025
Unprompted review
Lavish Lights logo

Reply from Lavish Lights

Thank you so much, Kelly! We’re so glad the Firework light was the perfect fit for your snug, such a fun choice for a space like that 🎇 Really appreciate the tip too, super helpful for others thinking about it!

So happy to hear the delivery and packaging were spot on, and that you’re loving the final look 💫

The Lavish Team x

Rated 5 out of 5 stars

Gold Glowlux lamps

We purchased two Glowlux lamps in gold and are super happy with them. They create such a nice glow and cosy feeling in our sitting room and are super easy to install as they’re wireless.

April 13, 2025
Unprompted review
Lavish Lights logo

Reply from Lavish Lights

Thank you so much for your lovely review, Anna! ✨
We’re so happy to hear your GlowLux lamps have added that warm, cosy glow to your space, and that the wireless setup made things easy. Appreciate you taking the time to share your experience 💛

Aiden & the Lavish Lights team

Rated 5 out of 5 stars

Fabulous

Ordered several things from the site and everything has always been of great quality and arrived quickly with great communication. Would highly recommended

May 31, 2025
Unprompted review
Lavish Lights logo

Reply from Lavish Lights

Thank you so much, Sue! 💛
It means the world to hear you’ve had a great experience with both our products and service. We really appreciate your continued support, and your kind words made our day!

Aiden & the Lavish Lights team

Rated 5 out of 5 stars

The most amazing wall light we’ve ever…

The most amazing wall light we’ve ever purchased. We are in love with it & lavish lights. Super quick delivery, well packaged and fantastic communication. The light looks amazing in black and we used the sticky back to hang on the wall so no screws needed. Couldn’t recommend them enough!!

May 19, 2025
Unprompted review
Lavish Lights logo

Reply from Lavish Lights

Wow! thank you so much, Hannah! 🖤
We’re so glad you’re loving your GlowLux in black, and buzzing to hear the sticky backing made things super easy! Your kind words and support mean everything to us. Appreciate you being part of the Lavish Lights fam ✨

Aiden & the team at Lavish Lights

Rated 5 out of 5 stars

ATLAS shade

We purchased the ATLAS shade for our downstairs hallway and are so pleased with vintage look that it achieves!
Would definitely buy again!

January 31, 2025
Unprompted review
Lavish Lights logo

Reply from Lavish Lights

Thank you so much, Lucy! 🤎
We’re so happy to hear the ATLAS shade brought that perfect vintage touch to your hallway, it’s such a timeless piece! Appreciate your lovely feedback and would love to have you shop with us again soon ✨

Aiden & the Lavish Lights team

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery, great communication over email and instagram. Really great quality light with brilliant charge time. Really elegant looking and safe. Bulb doesn’t get hot, sturdy and charges fast. Really would recommend lavish lights!

May 5, 2025
Unprompted review
Lavish Lights logo

Reply from Lavish Lights

Thank you so much for the amazing review! We’re so glad you had a great experience from start to finish, and love that you’re enjoying the quality, safety, and style of your light ✨ Really appreciate your kind words and recommendation!

Aiden & the Lavish Team x

Rated 5 out of 5 stars

They’re called “Lavish” lights for a…

They’re called “Lavish” lights for a reason!!! So many good lights to choose from. I have the rechargeable lamp for my hallway and it’s such good quality and perfect if you don’t have a plug socket handy! I’ve just ordered the solar powered lights for my garden and CANNOT wait to get them up!!!!

June 4, 2025
Unprompted review
Lavish Lights logo

Reply from Lavish Lights

Love this, Chloe! 😍 You’ve absolutely nailed it, we’re all about making lighting feel lavish without the faff. So glad you're loving your hallway lamp, and we can't wait for you to get the solar ones up in the garden! You're going to love them ✨

Aiden & the Lavish Team x

Rated 5 out of 5 stars

Stunning ceiling light

I bought the compass ceiling light from lavish lights and I get so many compliments from everyone, the team at lavish lights are amazing and professional and nothing is too much trouble.

February 2, 2025
Unprompted review
Lavish Lights logo

Reply from Lavish Lights

Thank you so much for the kind words! We’re so happy to hear the Compass ceiling light is turning heads, and it means the world to hear you’ve felt looked after by the team too. Always here if you need anything 💡✨

Aiden & the Lavish Team x

Rated 5 out of 5 stars

Amazing!!

I ordered some battery powered wall lights for my lounge and I am so impressed!! Organising an electrician and having walls cut out for another power supply just causes mess and annoyance, I couldn’t believe it when I came across this website. Delivery was so quick and they came packaged well. So happy with my order and will continue ordering for my new house.

June 4, 2025
Unprompted review
Lavish Lights logo

Reply from Lavish Lights

Thank you so much! We’re so glad you found us, no mess, no electricians, just beautiful lighting made easy ✨ It means a lot that you’re happy with your order, and we can’t wait to be part of your new home journey too 🏡💡

Aiden & the Lavish Team x

Rated 1 out of 5 stars

Waited 4 months

We ordered our ceiling light last October and kept being fobbed off. After 4 months with still no light, we went into the store in Southport and we managed to get the one on display- no discount. We paid for this when we ordered and in a new house so really needed this.
Think shop In Coronation Walk now closed- would NOT shop with them again

January 31, 2025
Unprompted review
Lavish Lights logo

Reply from Lavish Lights

Hi Peter, we do not recognise your name in our customer data base, also we do not have a real life store we are only an e-commerce business, I believe this is a mix up!

Rated 1 out of 5 stars

I placed an order at the beginning of…

I placed an order at the beginning of April still not received my lights, only contact with company is via email which takes days and days to reply, he told me my lights would be with me this week this is still NOT case, I wouldn’t advise anyone to order from this company I’m contacting my bank to get money back!!!!

April 3, 2025
Unprompted review
Lavish Lights logo

Reply from Lavish Lights

Hi Mandy,

I’m really sorry to hear you’re feeling let down, that’s never the experience we want anyone to have with us. I completely understand how frustrating the wait has been, and I truly apologise for the slow replies recently, we’ve been catching up on a high volume of messages, but I do hear you.

Just to clarify, the light you ordered is one of our made-to-order pieces which can take up to 30 days for delivery. This is noted on the product page, but I totally get that it’s still a long time to wait and I really appreciate your patience so far.

I’ll personally check the latest update on your order and make sure we keep you in the loop properly from here. If you’d still prefer a refund, I can also help process that right away, just let me know what works best for you.

Aiden & the Lavish Team x

Rated 1 out of 5 stars

I order this site and is not sent to me…

I order this site and is not send to me the parcel 😡😡😡😡. And i try to contact them but the e-mail not work 😩😩😩i recive an automatic mesage the mail no sent . I not recomand this

April 18, 2025
Unprompted review
Lavish Lights logo

Reply from Lavish Lights

Hi there,

I’m really sorry to hear you’ve had trouble getting in touch, that must be incredibly frustrating and we completely understand your concern. We’d love to get this sorted for you straight away.

Could you please send us a message at ben@lavishlights.co.uk or DM us on Instagram? Sometimes email servers can be a bit temperamental, but we’re definitely here and ready to help.

We’ll make sure your order is either resolved or refunded, whichever you prefer. Thank you for your patience, and again, sincere apologies for the trouble.

Aiden & the Lavish Team x

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