Law and Lawyers Solicitors Reviews 

365
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers had a great experience with this company. Customers frequently praise the team for being exceptionally helpful, responsive, and genuinely supportive throughout property purchases and legal processes. People often mention that staff members guide buyers smoothly through every single step, keeping communication extremely clear and handling all necessary paperwork very efficiently. Some reviewers were not happy with the communication and encountered significant delays during their house purchase journey. A few other people also felt that certain staff members behaved in an unprofessional manner and consistently failed to meet important deadlines. Clients occasionally noted that inquiries took too long to resolve and required continuous follow-ups to get proper attention.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising the dedicated team members who guide... See more

Service

Reviewers mention ambiguous feedback about service, with many customers praising the team for smooth house... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising prompt communication and... See more

Response time

Users describe ambiguous interactions with response time, as some customers praised the team for prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used Law and Lawyers a couple of times now, and each experience has been excellent. Ajay, my case handler, was incredibly helpful throughout the entire process—always responsive, clear, and suppo... See more

Rated 4 out of 5 stars

All the Staff of Law and Lawyers were helpful and understanding. They helped us in each step of our application. They helped us to make our dream true in a short time. Thank you to all the staff of... See more

Rated 4 out of 5 stars

We had an excellent experience with Law and Lawyers Solicitors throughout our house purchase. The team was professional, efficient, and kept us informed at every stage of the conveyancing process. The... See more

Rated 4 out of 5 stars

Law and lawyers was excellent, they did our processing fast, chased up all the queries and clarified all my doubts. Would like to thank all members of the team for their hard work. So happy with the... See more


Company details

  1. Conveyancer
  2. also in
  3. Employment Attorney
  4. Family Law Attorney
  5. Immigration Attorney
  6. Law Firm
  7. Real Estate Attorney

Information provided by various external sources

Law and Lawyers Solicitors is law firm based in London. We are specialized solicitors in Conveyancing, Immigration Law, Family Law, Landlor d & Tenant, Litigation and Wills & Probate. You can be assured of high standard of quality at Law and Lawyers as we have been awarded the Law Society’s LEXCEL Accredited Quality mark for high standards of client care and practice management. We are also a ‘Conveyancing Quality Scheme’ accredited law firm. To gain this accreditation, we underwent rigorous assessment by the Law Society, which marks the firm out as meeting high standards in the conveyancing process.


Contact info

4.0

Great

TrustScore 4 out of 5

365 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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4.0

All reviews

(365)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy with the service I…

Really happy with the service I received. Everyone was so helpful and kept me updated, making the whole transaction smooth and stress-free.
Thank you Law and lawyers team that you have given us excellent service and support throughout the transaction process.

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Law and…

I had a great experience with Law and Lawyers Solicitors. A special thank you to Sonya for being so kind, professional, supportive and always helpful throughout the process. Her communication was excellent and she made everything so much easier. I truly appreciate all her help and would highly recommend her and the team

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

**Excellent Service Throughout My House Purchase**

⭐⭐⭐⭐⭐

I am extremely pleased with the service provided by the team at Law and Lawyers during my house-buying process. From start to finish, they were professional, helpful, and supportive.

They guided me through each stage of the purchase, explained the legal procedures clearly, and kept me informed throughout the process. Their attention to detail, prompt communication, and dedication made what could have been a stressful experience much easier.

A special thank you to the entire team for their hard work and commitment in helping me complete my house purchase successfully. I truly appreciate their support and would highly recommend Law and Lawyers to anyone looking for reliable and professional conveyancing services.

Thank you once again for making this important milestone in my life a smooth and positive experience!

September 11, 2026
Unprompted review
Rated 4 out of 5 stars

Buyer

Law and lawyers was excellent, they did our processing fast, chased up all the queries and clarified all my doubts. Would like to thank all members of the team for their hard work. So happy with the experience.

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

Shockingly awful service

Shockingly awful service!
I don’t know how it is possible run a company like this ! My conveyancing process was made extremely stressful by this firm, because most of the time they don't even bother acknowledging, let alone responding to their clients. I know I am not an isolated case because I have seen many reviews stating the same.

The lack of communication caused so much inconvenience for me, the seller, the estate agent and the seller’s solicitors and led to massive delays in the process. My solicitor did not even respond to me or the seller’s estate agent team for about the first 4 MONTHS of the process, instead another staff member abroad was, to the point where the estate agent thought that he was my solicitor!

Also, when you call the office to speak to your solicitor, they never put you through to them. They are always on lunch break - whatever time you call, and you get told they will ring you back, which obviously does not happen. However, if you are lucky, occasionally, they will ring you back about 2 weeks later and think it’s hilarious.

The attitude this company has is as though they are doing us a favour in their spare time, when we paid them very well. It is interesting how when we emailed them about the fees we had to pay them, the response always was very quick!

Another thing that really shocked me was how they had no issue lying to their customers. First, I was told by this firm that the seller asked for an extension and that is reason for the delay, when I cross checked this with my estate agent, she said the seller had said nothing like this and was actually frustrated that the exchange had not happened sooner. I signed all the final paperwork, but one of their staff members kept lying to the estate agent saying that I hadn’t signed it and that was the delay, when it was this firm delaying everything all along.

We were supposed to exchange before Christmas, however, they dragged it all the way till the middle of January ,stressing out the seller, me , the estate agent and the seller’s solicitors! Just seems very unprofessional overall. I didn’t even know who was lying or telling the truth throughout the process. As a first time buyer this was very frustrating! The whole process just felt like chaos!

I was working full time and constantly stressed because nobody would respond to my emails most of the time. There was a day when we had to ring their office about 5 times to get hold of someone because nobody would return my calls, all while trying to do my job. It was even affecting my job performance.

I felt disrespected and abandoned as a first time buyer. We chose this company because we thought we could trust them, but all that was just thrown back in our faces. Nobody should treat paying customers like this.

Overall, this firm needs to try and show some concern and basic respect towards their customers. I am probably going to get a response saying I can speak to their management about the poor service, but from my previous experience, I would assume that the managers would probably ignore my emails too.

February 5, 2026
Unprompted review
Rated 4 out of 5 stars

Good experience

Good experience, had Sonya, Sneha and Ruble working on my case which was mostly handled behind the scenes I found everyone helpful with working towards completion

August 14, 2026
Unprompted review
Rated 4 out of 5 stars

We had an excellent experience with Law…

We had an excellent experience with Law and Lawyers Solicitors throughout our house purchase. The team was professional, efficient, and kept us informed at every stage of the conveyancing process. They were always responsive to our queries and worked hard to ensure everything progressed as smoothly as possible.Thank you shinto and agimol for helping us make the purchase happen

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

No service or customer ethics

Very poor communication
Very poor at meeting deadlines
No sense of urgency with any matter
Mr Jaleel verges on being incompetent
Cheap and nasty solicitors you get what you pay for.
So if you want no service and no progress with nothing but problems these are the folks for you

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

I've used many conveyancing firms before but these guys are something else. So incompetent, case handler changed 3 times during the process, constantly asked for documents that had already been submitted and cost me financial losses in the end. Had to complain to the legal ombudsman about them. avoid at all costs!!!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

First-time purchase made totally easy

They completed our purchase process swiftly. I didn't even need to call or chase, they did everything in the given time frame.
They answered every single email and guided us properly throughout the process. Fantastic service! Especially Gurupriya, Sumayya, Neenu & Stinnie.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Law and…

I had a great experience with Law and Lawyers during both the sale of my old property and the purchase of my new one. Sanjana, Sanitha, Ramya, and Alex were all extremely helpful, professional, and easy to deal with throughout the process.

Communication was excellent ! They replied to emails very quickly and kept me updated at every stage, which really helped reduce stress during what can be a complicated process.

They were proactive in chasing things up and making sure everything stayed on track, and as a result the whole transaction was completed in under 10 weeks, which was much faster than I expected.

I really appreciated how smooth and well-managed everything felt from start to finish. I would definitely recommend them to anyone looking for reliable and responsive conveyancing support.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

I recently used law and lawyers firm…

I recently used law and lawyers firm for the purchase of my home. I had a great experience, the team was professional, efficient and kept me well informed through out the entire process.
They were always quick to respond and made everything clear and straight forward, which really helped reduce the stress.I would highly recommend their services and wouldn't hesitate to use them again.And a special thanks to Ajay,Margaret ,Pushpa .God bless you all!!!!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

I'm the first time buyer

I'm the first time buyer. I thought it's a tough process initially but they made everything smooth. Respond patiently when ever asked for help. I would like to thank the entire team especially Margaret for the kind support untill the completion is really great. Thanks 😊

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. Mr. Ajai was so professional, thorough and always available to answer my questions. They handled everything efficiently, as a first time buyer I was unfamiliar with legal processes and I really appreciated their patience and clear guidance. They made everything easy to understand and supported me throughout. Highly recommended

March 13, 2026
Unprompted review

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