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Lawn Love Reviews 

2,612
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,075 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of service and the professionalism of the staff. Many people highlight the thoroughness of the work, noting their lawns look amazing and well-maintained. The user experience is often described as efficient, organized, and features clear communication with timely arrivals. However, some customers noted concerns regarding pricing, finding it higher than expected or encountering unexpected additional fees. A few also experienced issues with service reliability, including pros not showing up for scheduled appointments. Additionally, some reviewers mentioned miscommunication or quotes not being honored.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers appreciating the quality of work, efficiency,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of service and... See more

User experience

Consumers find the user experience to be positive, with many praising the ease of use for setting up and... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers finding the services... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What made my experience great is the overall quality of the service received. Our lawn expert shows up on time, is very thorough when completing his task, and communicates very well if he has any ques... See more

Company replied

Rated 5 out of 5 stars

UPDATED: After going through a couple pros we finally have one that is exceptional. He absolutely took care of our yard as if it was his own and did an amazing job. His character was show when he ret... See more

Company replied

Rated 5 out of 5 stars

LAWN LOVE found us a great lawn maintenance company, URBAN LAWN PROS, for our challenging country yard and they mowed and weed eated and bush trimmed their very first time when our yard was 2' high i... See more

Rated 5 out of 5 stars

LawnLove was very responsive to my need for a new mowing service. Their fees were competitive and their ability to meet my scheduling needs was great. My first mowing was completed in less than 90 min... See more


Company details

  1. Lawn Care Service

About Lawn Love

Written by the company

You’ve built a home you’re proud of—and your lawn should reflect that. Whether you're chasing big goals or facing life changes that keep you from yard work, Lawn Love is here to help you stay on top. We combine top-rated pros with powerful technology to deliver lawn care that’s effortless, precise, and reliable.

If you’ve always taken pride in your yard but need a hand now, we’re here to step in with care, consistency, and respect.

This is lawn care for people who value their time, their home, and doing things the right way. You lead—we support.

Peace of Mind Comes Standard

Written by the company

We stand by our work—and we’re always just a call away.
If you're not 100% satisfied, we’ll come back and fix it, free of charge. With full insurance coverage and a dedicated support team available by phone, chat, or email, you’ll never be left guessing. Whether it’s a quick question or a detailed concern, help is always within reach.

Service That Comes With a Promise

If it’s not right, we’ll come back—no questions asked

If it’s not right, we’ll come back—no questions asked
At Lawn Love, your satisfaction comes first. If your yard doesn’t look just right, simply let us know within 24 hours—we’ll come back and fix it at no extra cost. And because you deserve peace of mind, our team follows up after each visit to make sure the job was done right. That’s our Total Satisfaction Guarantee in action.

Contact info

We’re Glad to Help Out

When you or someone you love can’t do it anymore, we step in.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,612)

1,034 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay away from Lawn Love (aka LawnStarter) if you are looking for dependable, professional lawn care.

Stay away from Lawn Love (aka LawnStarter) if you are looking for dependable, professional lawn care.
Equipment problems can happen, but repeated last-minute cancellations, unexplained schedule changes, and poor communication are not professional service.

On multiple occasions, the so-called “pros” waited until after sunset to report that they were not coming because of supposed “equipment issues.” By that point, we had already spent the entire day expecting the service to be completed. There was no timely warning, no real explanation, and no respect for our time.

We have also had scheduled service dates changed without anyone discussing it with us first. The appointments simply got moved as though a customer’s schedule does not matter.

A company marketing itself as a lawn service provider should not require customers to constantly wonder whether anyone will show up, or find out at the end of the day that the job was never going to happen.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Far more superior than Angie!!

So I think this app is totally underrated. I’ve used other apps and this one has far more superior customer service and businesses that are reliable. I have been using them for well over a year or so and I would NOT go back to Angie where I had like 5 or 6 lawcare businesses that failed me and never showed up. With Lawnlove I’ve only had one lawn servicer since the beginning and they are more efficient that all of them! Very, very happy!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Daniel from Lawn does a fantastic job

Daniel from Lawn does a fantastic job, he professional, show up on the schedule day to do the lawn prepared and take care to make sure the lawn looks great every time. I had no issue with Daniel. I had very positive and professional job with other gardeners that work with Lawn love. Only had one issue that they could not show up as scheduled, but contacted me and we rescheduled. I would recommend Lawn Love and Daniel .

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. First appt cancelled and rescheduled to the following day. Nobody showed for the second appt. Customer service sent a text message and an email to the pro assigned to my yard to see where they are. Seems like an ineffective means of communication for someone working outside. Cancelling services

July 14, 2026
Unprompted review
Lawn Love logo

Reply from Lawn Love

We're sorry to hear about your experience. Please fill out our support form so we can locate your account and look into what happened. We'll do our best to assist you and address your concerns.

https://docs.google.com/forms/d/e/1FAIpQLSe3nAkcEe0U4oj6U9qtpi3NTjf16564sDFws6pVexp0GvdIyg/viewform

Rated 4 out of 5 stars

Not sure how to respond

Not sure how to respond. Fertilizer and weed killer was applied. Won’t know until a few weeks have passed.

July 9, 2026
Lawn Love logo

Reply from Lawn Love

Thanks for taking the time to leave a review! You're right—lawn treatments aren't an overnight process, and it can take a few weeks for the full results to show. We appreciate your patience and hope you'll be pleased with the outcome. If any questions come up in the meantime, feel free to reach out.

Rated 5 out of 5 stars

It's very easy to use Lawn Love

It's very easy to use Lawn Love, they match you to the perfect Pro you're looking for. I've had nothing but great luck, true professionals.

July 12, 2026
Lawn Love logo

Reply from Lawn Love

Joe, really glad the matching process worked out for you! Finding the right Pro makes all the difference, and it sounds like we got it right. Thanks for trusting Lawn Love — hope your lawn keeps looking great all season!

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