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Lawn Love Reviews 2,379

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 896 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its professionalism, reliability, and the high quality of work performed, often noting that their lawns look fantastic and well-groomed. Many appreciate the ease of scheduling and communication, highlighting the efficiency and convenience of the overall user experience. The staff is consistently described as professional, friendly, and dedicated, with many reviewers commending specific individuals for their exceptional service and attention to detail. However, some customers were dissatisfied with aspects of the service, particularly regarding pricing and unexpected charges. There were instances where people felt misled about initial offers or encountered additional fees for services like overgrown grass. A few other people also felt that the quality of mowing was poor, with issues like damaged property, unfinished work, or a lack of attention to details such as edging and cleaning up clippings. Some also reported problems with account reactivation and billing discrepancies, including charges for services not rendered or for no-shows.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the reliability,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of work,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the service easy to use, with... See more

Price

Consumers find price to be ambiguous, with many reporting discrepancies between advertised and actual costs,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so happy I found LawnLove. Communication is excellent, they reply immediately and follow up on all issues, they understand our need for lawn mowing and have provided contractors who know exactly... See more

Rated 5 out of 5 stars

I love my lawn coordinator, Broderick! He is professional, friendly, and so efficient. He has mowed for me three times now and trimmed our bushes. He does exceptional work. Highly recommend Lawn Lo... See more

Rated 5 out of 5 stars

I like the fact that I have the same team each mowing date, so we have excellent communication and being on the same page with regard to any mowing and trimming requests. For instance I asked Abel, m... See more

Company replied

Rated 5 out of 5 stars

Lawn love is very reliable. There website is very easy to navigate. Can easily reschedule appointments online. The service is very professional. I have been looking for a trusted company for months an... See more

Company replied


Company details

  1. Lawn Care Service

About Lawn Love

Written by the company

You’ve built a home you’re proud of—and your lawn should reflect that. Whether you're chasing big goals or facing life changes that keep you from yard work, Lawn Love is here to help you stay on top. We combine top-rated pros with powerful technology to deliver lawn care that’s effortless, precise, and reliable.

If you’ve always taken pride in your yard but need a hand now, we’re here to step in with care, consistency, and respect.

This is lawn care for people who value their time, their home, and doing things the right way. You lead—we support.

Peace of Mind Comes Standard

Written by the company

We stand by our work—and we’re always just a call away.
If you're not 100% satisfied, we’ll come back and fix it, free of charge. With full insurance coverage and a dedicated support team available by phone, chat, or email, you’ll never be left guessing. Whether it’s a quick question or a detailed concern, help is always within reach.

Service That Comes With a Promise

If it’s not right, we’ll come back—no questions asked

If it’s not right, we’ll come back—no questions asked
At Lawn Love, your satisfaction comes first. If your yard doesn’t look just right, simply let us know within 24 hours—we’ll come back and fix it at no extra cost. And because you deserve peace of mind, our team follows up after each visit to make sure the job was done right. That’s our Total Satisfaction Guarantee in action.

Contact info

We’re Glad to Help Out

When you or someone you love can’t do it anymore, we step in.


4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Rochelle was great

Rochelle was great, the crew came
Out and did a great job mowing,
Trimming and blowing off the driveway and walkway

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

No Communication

I live in Cincinnati and I drive up to Parma each weekend to help my mom. I scheduled Lawn Love to do some mulching and was given a three day window (they said someone would contact me.) Friday I texted them about asking when someone would arrive. The reply text was generic about how they were always eager to help. Sunday morning (3 text and 4 calls later) I still had no one assigned to mulch my property. No calls/ No show,

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

My guy is kind and friendly

My guy is kind and friendly. Deals with my dogs and intellectually disabled granddaughter and this old lady with kindness and respect. Answers my questions and gives thought to my issues. Has done work that I haven't been able to for a long time.

May 21, 2026
Rated 5 out of 5 stars

"It was a Pleasure Indeed"

What made experience great was the fact that Marco and his assistant made it to the property working through their adversity to overcome the issues to complete the task. The commitment, diligence, and the experience together the job done without any complaints, excuses, and little time before the end of the day. That was impressive. Also, the fact that they took time out to explain the job description and what they expect to accomplish that evening. Marco explain to me hoe they could offer to improve the beauty of the my property. His knowledge of landscaping was impeccable. In addition, he sent me pictures at the end of the day. I look forward to working with them again. I'm sure working with the company and Marco will be a pleasure. Thanks again.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Connect does a great job every time. It’s very handy to have service basically set on autopilot knowing everything will be taken care of, including reasonable recommendations for things like hedge trimming, brush removal, gutter cleaning, or other services. Not a hard sell or an upcharge, just great service and timely recommendations when something else needs attention. Terrific not having to worry about the yard!

May 8, 2026
Unprompted review

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