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Lawn Love Reviews 

2,669
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and efficiency, often highlighting how the company successfully matches them with skilled professionals. Many people appreciate the high quality of work, noting their lawns look amazing and are well-maintained. The user experience is frequently described as easy and convenient, with efficient communication and a user-friendly platform. However, some customers noted concerns about service reliability, with professionals occasionally not showing up or cancelling. A few others also experienced unsatisfactory work quality, including property damage or incomplete tasks.

What people talk about most

Service

People report positive experiences with service, often highlighting the ease of finding a suitable lawn care... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and convenience of... See more

Price

Consumers find price to be ambiguous, with some reviewers considering the service to be affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was put into contact with a lawn service company who will mow every 2 weeks. Most lawn companies want to mow every week and that type of mowing has always killed and damaged my lawn. Then, I end u... See more

Rated 5 out of 5 stars

What made my experience great is the overall quality of the service received. Our lawn expert shows up on time, is very thorough when completing his task, and communicates very well if he has any ques... See more

Company replied

Rated 5 out of 5 stars

I found lawn care on Thumbtack and the first service. I was just a little skeptical about because it didn’t meet my expectations. However, they sent Carlos out the second time and he was above and bey... See more

Rated 5 out of 5 stars

LAWN LOVE found us a great lawn maintenance company, URBAN LAWN PROS, for our challenging country yard and they mowed and weed eated and bush trimmed their very first time when our yard was 2' high i... See more


Company details

  1. Lawn Care Service

About Lawn Love

Written by the company

You’ve built a home you’re proud of—and your lawn should reflect that. Whether you're chasing big goals or facing life changes that keep you from yard work, Lawn Love is here to help you stay on top. We combine top-rated pros with powerful technology to deliver lawn care that’s effortless, precise, and reliable.

If you’ve always taken pride in your yard but need a hand now, we’re here to step in with care, consistency, and respect.

This is lawn care for people who value their time, their home, and doing things the right way. You lead—we support.

Peace of Mind Comes Standard

Written by the company

We stand by our work—and we’re always just a call away.
If you're not 100% satisfied, we’ll come back and fix it, free of charge. With full insurance coverage and a dedicated support team available by phone, chat, or email, you’ll never be left guessing. Whether it’s a quick question or a detailed concern, help is always within reach.

Service That Comes With a Promise

If it’s not right, we’ll come back—no questions asked

If it’s not right, we’ll come back—no questions asked
At Lawn Love, your satisfaction comes first. If your yard doesn’t look just right, simply let us know within 24 hours—we’ll come back and fix it at no extra cost. And because you deserve peace of mind, our team follows up after each visit to make sure the job was done right. That’s our Total Satisfaction Guarantee in action.

Contact info

We’re Glad to Help Out

When you or someone you love can’t do it anymore, we step in.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(2,669)

886 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor Customer Service & Property Damage Experience

I truly believe many of their reviews are not an accurate reflection of the service they provide. Their prices seem attractive at first, and while they do have hidden fees, they're usually not enough to make you stop using the service. The real problem starts when something goes wrong.

In my case, their contractor broke my water meter. While my water continued leaking, Rebecca from the Property Damage Team took an entire week to respond. I had no choice but to pay a licensed plumber out of pocket to prevent further damage. Even after providing the invoice, they refused to reimburse the full cost and only offered partial payment after I repeatedly followed up and asked them to take responsibility.

The slow communication, lack of accountability, and refusal to fully cover the damage they caused made this one of the worst customer service experiences I've ever had. I cannot recommend this company based on how they handled a legitimate property damage claim.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

The overall experience with Lawn Love…

The overall experience with Lawn Love has been easy and fast! The website has so many options and their customer service is fantastic. Our pro Joseph has gone above and beyond! I couldn’t be happier with everything. I only wish I could take them with me when we move! Thank you Lawn Love!

July 30, 2026
Rated 5 out of 5 stars

My lawn team is reliable

My lawn team is reliable, careful, and neat: just what you want in a yard care team. They show up in every sense of the words. I had a very hard time even getting other lawn care web sites to contact me for my small yard. Not so Lawn Love. They were quick to respond and had a team out within the next few days. A great concept well executed. Convenient. Thank you, Lawn Love.

July 28, 2026
Rated 4 out of 5 stars

The service was great, but I had an issue.

The service was good. I accepted that I needed to give the service a chance and have 3 services performed. The first one was a surprise visit between 8:30 and 9:30 PM. The driver hit a hole in the yard and wrote me a rather negative note about the experience and then asked that I make a note of it (the issue was I hadn't walked the lawn at all because we had just moved in the week prior). The lawn pro then decided to increase his contract price to $95.00 (my original quoted price was $50) without notice and if I hadint received the notification on the comment, I would have been charged for it. That kinda ticked me off so I canceled the contract and made myself availible for a new job. The second 2 jobs went just fine and he showed up at a normal time, I went to inform him about the hole in the yard and he said he saw it (go figure). It kinda bugged me that the quoted price ibagreed to pay could be changed by the pro if they deemed it nessesary to do so. I understand if the square footage was miscalculated or there was some other outstanding circumstance, but it did ultimately lead me to the decision to cut the grass myself instead. Thank you for the service that bridged the time between my arrival and household goods getting here 4 weeks later.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Love Lawn Love!!

I love that choosing service on the app is so easy. My provider for lawn care is great! I have other service options to choose from in one easy app. I am extremely happy with Lawn Love!!!

July 27, 2026
Rated 1 out of 5 stars

Worst service I have ever had

Worst service I have ever had. Scheduled over a month ago, they took 2 weeks to schedule a pro, they guy kept pushing the arrival date back, the said he would be here on a certain day for sure. Never showed up, never answered my messages. I requested a new pro, they spent another 3 weeks looking for one, canceled my service twice because they couldn't find anyone. Will never use these people again, and I definitely would NOT recommend them.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Phil is excellent

Phil is excellent. He always does a great job and makes much needed recommendations. I appreciate his professionalism. I would recommend Lawn Love without hesitation.

July 24, 2026
Rated 2 out of 5 stars

I have found the service to be very…

I have found the service to be very inconsistent. My pros will delay the service for several days and then quit without notice causing longer delays to get someone else scheduled. I have signed up for weekly service but struggle to get someone out to cut the grass within 2 weeks. It is easier, cheaper, and more consistent to just book through a single lawn care company in my experience

July 25, 2026

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