Lawnmower Parts Online Ireland Reviews 

116
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Excellent communication and prompt service. I received the ordered spare part in 2 weeks in Romania which by any standard is fast. Highly recommend

Rated 5 out of 5 stars

Ordered 2 separate orders over the past month Sep 2026, I would definitely deal with again and recommend. There was a slight delay on second item but this was dispatched and recieved 2 days after init... See more

Rated 1 out of 5 stars

Date of experience: 23 Sep 2026. Fast approaching 45 years old, this is the first time I’ve ever felt compelled to leave a review — and unfortunately it’s due to repeatedly terrible service from... See more

Company replied

Rated 5 out of 5 stars

They operate mainly by WhatsApp. They’re experts in their field, have information at their fingertips and super efficient. We found parts for a Stil Ride-on which we paid for and they were delivered s... See more

Company replied

Company details

  1. Lawn Mower Store

Written by the company

Lawnmower Parts Online is an Irish owned company who's goal is to provide a one-stop shop for parts and service kits for all your garden machinery.


Contact info

4.0

Great

TrustScore 4 out of 5

116 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(116)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Excellent communication and prompt service. I received the ordered spare part in 2 weeks in Romania which by any standard is fast. Highly recommend

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

I found lawnmower parts online very…good

I found lawnmower parts online very good, they have a good selection of chainsaw parts i have bought from them, numerous times in recent times, another thing I like dealing with lawnmower parts online, they have a WhatsApp messaging service, in which you can ask queries about availability and part numbers for various parts they stock , you can send pictures as well on the WhatsApp. I would recommend anyone to deal with lawnmower parts online.
P casey Waterford

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

From first contact to delivery of my…

From first contact to delivery of my parts the service was excellent,got super help from Brad ? Jay & their team,got correct parts identified for me & delivery was immediate👍Super service all round.Mick Kelly

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

5* Two parts for Honda GXH50 Engine

Ordered 2 separate orders over the past month Sep 2026, I would definitely deal with again and recommend. There was a slight delay on second item but this was dispatched and recieved 2 days after initial expected date as item was out of stock so very impressed with that. I will definitely use this company again. Very fast response time I also found to enquirys from customers. Shane was very helpful. Its great to find a reliable Irish Company.

September 30, 2026
Unprompted review
Rated 1 out of 5 stars

Please avoid

Date of experience: 23 Sep 2026.
Fast approaching 45 years old, this is the first time I’ve ever felt compelled to leave a review — and unfortunately it’s due to repeatedly terrible service from this company.
I ordered an in‑stock part on 11 June 2026 and didn’t receive it until 23 September 2026. That’s over three and a half months for something that was supposedly available at the time of purchase.
Throughout that period I was given multiple promises that the item was being dispatched. When I eventually asked for a refund, I was told one had been issued — it hadn’t.
It’s clear I was simply being strung along until they finally managed to send the order.
I had to borrow a mower for the entire summer season, deal with unnecessary back‑and‑forth emails, and waste time chasing updates that never came.
Customer service is practically non‑existent. Buyer beware.

September 23, 2026
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Can I ask you for the order number as www.lawnmowerpartsonline.ie is monitored daily (even weekends). Let me know so we can investigate this, if a customer wants a refund we never hesitate in refunding either. Let us know please?

Rated 5 out of 5 stars

First class brilliant service

Shane was very quick to help and me guide me to find the right part i needed for my lawmower
First class service many thanks .
Couldn't be happier

September 16, 2026
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Appreciate the 5 star review!

Rated 5 out of 5 stars

Snapper lawnmower parts

I have a Snapper lawnmower that's 20 years old so finding parts for it is very limited. Lawnmower parts has never let me down. If they don't have it they'll do their best to source it. Very quick to respond on WhatsApp.

July 7, 2026
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Thanks for the great Review Jason, glad we could help you so quick!

Rated 5 out of 5 stars

The Best Service - Stiga parts

Excellent service - they answer WhatsApp & phone immediately and their An Post delivery was super fast (less than 48 hours).
They knew their parts stock so well & provided instant solutions to match my needs & super efficient & helpful. Thank You!!

July 15, 2026
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Sound for the great review, really appreciate it!

Rated 5 out of 5 stars

The team are very supportive and…

The team are very supportive and informative, easy to chat with on WhatsApp or online chat. Had exactly what I needed. Sent out quick, best value also. And everything fit perfectly. Highly recommended

July 10, 2026
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Appreciate the great review Emmet!

Rated 1 out of 5 stars

One star to much

I ordered a part for my ride on mower but I got the wrong part. The description on the website was wrong.
I send the a email - no answear nothing.

June 15, 2026
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

I think you have the wrong website, we answer all emails on a daily basis. Our e-mail is sales@lawnmowerpartsonline.ie

You may have us mixed up with our UK Business.

Let us know the order number, as if it was ordered on the Irish website www.lawnmowerpartsonline.ie we will sort this for you.

Rated 1 out of 5 stars

Not great on information

Not great on information. Sent me a drive belt instead of a deck belt. Info was wrong on their website. When I pointed it out to them , they didn't want to know anything about it.

June 18, 2026
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Hi Francis, as stated some drive belts for some machines can be deck belts for other machines. All depends on the serial number of your machine.

Bottom line is we have kindly offered to exchange the belt for you, no more we can do for you 🤷🏼‍♂️

Rated 5 out of 5 stars

Top sellers

Top sellers, ordered a part on a Monday evening, which they had to order in for me. We still had it be Friday morning and Ride on fixed by afternoon. Great delivery time and prices. Will defo be back again.
Recommended A+++.

Only thing I would suggest is maybe you could make it possible to ship to an alternate address to the billing address.

But I sent an email and they sent to the new address without issue.
Well done lads..

June 15, 2026
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Appreciate the great review, many thanks Evan

Rated 5 out of 5 stars

Super fast delivery.

Super fast delivery.

Very helpful to advise on the correct part.

Great price, great products.

Good aftersales service.

Highly recommend. Great seller A+++++

June 15, 2026
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Thanks Patrick appreciate that

Rated 1 out of 5 stars

No Warranty

I bought a battery for my ride on lawnmower. It lasted for less than a year. I was informed that it does not carry a warranty. This was not made clear on purchase. I'm not sure if their other parts carry warranties.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Where able to source a throttle cable…

Where able to source a throttle cable for me when all other enquiries failed.
Even kept me up to date when delivery was delayed

May 23, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Sound Joe

Rated 5 out of 5 stars

Very helpful

These lads have patience of Saints - always very helpful and obliging even when we order the wrong part (or think we ordered the wrong part). Always fast efficient delivery. Have bought a good few items and never had an issue with quality, service or delivery.

May 7, 2026
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Thanks a mill Peter

Rated 5 out of 5 stars

Only half delivered for full payment

I ordered two sets of wheel bushings for my tractor mower. Pack arrived quickly which was good but there was only 1 set and not the 2 that I ordered and paid for. I sent an email to sales explaining the situation. They have now gotten back to me to say that they are sorting the issue. Quick service

May 3, 2026
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Appreciate that Tim.

Rated 1 out of 5 stars

Shockingly poor service

Ordered parts on a Tuesday, I was told they'd be sent by 11am. the next day as all orders are sent within 24hours.
I heard nothing by friday, and I text. I was told they were sent and I was sent the an post tracking number which didnt work. Later that night I received a message to say the parts weren't in stock and that they would take 7 -10 days.
When questoned they tried deny saying the items were sent until I showed the messages. Still not refunded or resolved.

March 24, 2026
Unprompted review

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