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LawnStarter - Lawn Care Grand Rapids Reviews 49

TrustScore 4.5 out of 5

4.6

2153 Saginaw Rd SE, 49506 Grand Rapids, MI, US


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See what reviewers are saying

Rated 5 out of 5 stars

James from LawnStarter has been my yard guy for 4 years. His work has always been exceptional. He is on time and his communication is always above and beyond. LawnStarter has been fantastic. Well wort... See more

Rated 5 out of 5 stars

Thomas is a quick and efficient guy who also takes safety into consideration. When my neighbor had their dogs out there was a gap in the fence they could fit through. Thomas contacted me and we sorted... See more

Company replied

Rated 5 out of 5 stars

LawnStarter makes it extremely convenient to set up lawn services and connect with landscaping professionals to cover any of your yard maintenance needs, such as lawn mowing, trimming, hedges, etc. wo... See more

Company replied

Rated 5 out of 5 stars

After Dominique has done his job on 6/8/2024, he sent me a communication to let me know if I would satisfy with his job. I requested the photos of my yards before and after the job, then he quickly re... See more

Company replied


Company details

  1. Lawn Care Service

About LawnStarter - Lawn Care Grand Rapids

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

  • 2153 Saginaw Rd SE, 49506, Grand Rapids, MI, United States

  • 16162198108

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.6

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

James from LawnStarter has been my yard…

James from LawnStarter has been my yard guy for 4 years. His work has always been exceptional. He is on time and his communication is always above and beyond. LawnStarter has been fantastic. Well worth what I pay for exceptional service.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Convenient lawn service

LawnStarter makes it extremely convenient to set up lawn services and connect with landscaping professionals to cover any of your yard maintenance needs, such as lawn mowing, trimming, hedges, etc. would recommend to anyone looking to make their lives a little bit easier. The payment process is also easy and transparent.

September 15, 2025
Unprompted review
LawnStarter - Lawn Care Grand Rapids logo

Reply from LawnStarter - Lawn Care Grand Rapids

Appreciate the kind words! Making yard work less of a hassle is exactly what we're trying to do. Glad the whole process from booking to payment worked smoothly for you. Thanks for taking the time to share this - it really helps other folks know what to expect.

Rated 5 out of 5 stars

Very professionally done and looks…

Very professionally done and looks great would recommend to others looking for grass cutting

September 5, 2025
Unprompted review
LawnStarter - Lawn Care Grand Rapids logo

Reply from LawnStarter - Lawn Care Grand Rapids

Really glad you're happy with how it turned out! Word of mouth recommendations mean everything to us. Thanks for taking the time to leave this review.

Rated 5 out of 5 stars

My yard looks amazing!!!

My yard looks amazing. Thank you, Gio.

August 27, 2025
Unprompted review
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Reply from LawnStarter - Lawn Care Grand Rapids

Gio's going to be so happy to hear this! Thanks for letting us know how everything turned out.

Rated 5 out of 5 stars

Professional and Efficient

Sergio and his team showed up on time, quickly got to work, and did an excellent job on the front and back yards. The team was professional and efficient, and I am happy they are now my scheduled team.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Service problems and hard to cancel

The person sent out had some sort of issue and came out with just a push mower and no edger. I give him credit for putting in work, but it didn't look good.

After I called to cancel service and was told that they 'request' you to do 3 mows before they will allow you to cancel, even though their faq specifically says there is no contract or lock-in. I couldn't get escalated to someone who could cancel until I told them I would be filing a complaint.

April 26, 2025
Unprompted review
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Reply from LawnStarter - Lawn Care Grand Rapids

We’re sorry to hear about your experience and the confusion around the cancellation process. That’s not the level of service we aim to provide. If this hasn’t been fully resolved, please contact us at hello@lawnstarter.com with LSReviews-TP/Tarlane so we can make things right.

Thank you for your feedback — we’re using it to improve.

Rated 5 out of 5 stars

Lawn looking good after lawn mover work

July 29, 2024
Unprompted review
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Reply from LawnStarter - Lawn Care Grand Rapids

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you, Quy.

Rated 5 out of 5 stars

Excellent Service

After Dominique has done his job on 6/8/2024, he sent me a communication to let me know if I would satisfy with his job. I requested the photos of my yards before and after the job, then he quickly responded by sending me the photos for my review. I liked this communication. This is my first experience, so I don't have much about what I need more to say. Thank you so much for your service.

June 9, 2024
Unprompted review
LawnStarter - Lawn Care Grand Rapids logo

Reply from LawnStarter - Lawn Care Grand Rapids

Thank you for choosing our company to address your lawn concerns, Tin. We appreciate your business and positive review. Thank you.

Rated 5 out of 5 stars

They are efficient

They are efficient, easy to work with and detailed oriented.

May 15, 2024
Unprompted review
LawnStarter - Lawn Care Grand Rapids logo

Reply from LawnStarter - Lawn Care Grand Rapids

Hi Sophia Aracely, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.

Rated 5 out of 5 stars

Very pleasant and did a great job!

May 2, 2024
Unprompted review
LawnStarter - Lawn Care Grand Rapids logo

Reply from LawnStarter - Lawn Care Grand Rapids

We’re so grateful that you took the time to share your feedback with us, Sharon. It’s our pleasure to serve customers like you. Have a wonderful day!

Rated 5 out of 5 stars

Great job nice guy!

April 30, 2024
Unprompted review
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Reply from LawnStarter - Lawn Care Grand Rapids

Thank you so much for such a great review, Rb! We are happy to hear you liked your service. The next ones will be just as great!

Rated 5 out of 5 stars

Quick and friendly

The app is great, easy to use and Jose was quick and friendly.

April 24, 2024
Unprompted review
LawnStarter - Lawn Care Grand Rapids logo

Reply from LawnStarter - Lawn Care Grand Rapids

Hello! Thank you for your review, Raven! We are very happy to hear that you are satisfied with the service and are spreading the word about it. We appreciate your feedback and we look forward to serving your lawn for many years to come!

Rated 5 out of 5 stars

Brandon is a perfectionist

Brandon is a perfectionist, everything is perfect. I will gladly use him again.

April 3, 2024
Unprompted review
LawnStarter - Lawn Care Grand Rapids logo

Reply from LawnStarter - Lawn Care Grand Rapids

Hi, Edgar. We’re so happy to hear you had a great experience at LawnStarter. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you for many years to come.

Rated 5 out of 5 stars

Fabulous Experience

I booked my first service with Lawn Starter on Tuesday. Easy to use their app to book lawn service and add-on services. I added on a bunch of stuff (leave removal, weeds, debris removal from my planter beds, even pet waste removal). Less than 48 hours later, I was completely dazzled by the impeccable work Hugo and his wife did. My yard has not looked this great in years!

March 21, 2024
Unprompted review
LawnStarter - Lawn Care Grand Rapids logo

Reply from LawnStarter - Lawn Care Grand Rapids

Hi, there. You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

Rated 5 out of 5 stars

Hard working crew

Hard working crew, put effort into completing job correctly. Hope to continue to use in future.

February 21, 2024
Unprompted review
LawnStarter - Lawn Care Grand Rapids logo

Reply from LawnStarter - Lawn Care Grand Rapids

Thank you for taking the time to rate us, Michael! We appreciate your support.

Rated 1 out of 5 stars

I had a rental property that I needed…

I had a rental property that I needed lawn mowing for while vacant. I do not live close to the property so I did not have the ability to visually see them mowing. There were at least two occurrences where I did visit the property within 1-3 days after I was billed for the mowing but the grass did not appear to have been mowed. Photos with time stamps were provided to Lawnstarter but they were not satisfied with those. They sided with their "contractor" because of a GPS timestamp that the contractor had arrived at the property as billed, but they were not able to do the same validation of the duration of that visit. I do NOT recommend this service unless there is an ability to visually see them provide the service.

October 9, 2023
Unprompted review
LawnStarter - Lawn Care Grand Rapids logo

Reply from LawnStarter - Lawn Care Grand Rapids

Thank you for bringing this matter to our attention, Jerry. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please email me at hello@lawnstarter.com with LSREVIEWS as the subject of your email to discuss our available solutions for your concern, and we aim to make it right.

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