Lawsons (Whetstone) Ltd - Colney Heath Reviews 

113
TrustScore 4.5 out of 5

4.7

Tyttenhanger Farm, Coursers Road, Colney Heath, St Albans, AL4 0PG Hertfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have had an account with Lawsons (Colney Heath) for a few years now and purchase many items from them. It’s always a very straightforward process either onsite or on the telephone. The guys and girl... See more

Rated 5 out of 5 stars

The loft team mark Charlie Jim services is 5 star never problem and always will to make it work also as well as steel team working with us and always providing us with top steels to work with

Rated 5 out of 5 stars

Such a good company with excellent prices The staff are always so helpful with either sourcing, changing orders or advising, the quality of the timber is one of the best about , Overall an excelle... See more

Rated 5 out of 5 stars

Great experience, from the sales team through to the delivery drivers. We've now placed several orders with Lawsons as we found them competitive in pricing and they also provide great customer support... See more


Company details

  1. Lumber Store
  2. Building Materials Store
  3. Fence Supply Store

Written by the company

Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.

Family Values, Professional Service

Written by the company

Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.

Contact info

  • Tyttenhanger Farm, Coursers Road, Colney Heath, St Albans, AL4 0PG, Hertfordshire, United Kingdom

  • 01727 747320

4.7

Excellent

TrustScore 4.5 out of 5

113 reviews

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This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(113)

657 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wouldn't recommend

Wouldn't recommend

November 13, 2025
Unprompted review
Lawsons (Whetstone) Ltd - Colney Heath logo

Reply from Lawsons (Whetstone) Ltd - Colney Heath

We are sorry you have had a poor experience. Are you able to email online@lawsons.co.uk to let us know more details. We would like to know more so that we can investigate your concerns.

Rated 1 out of 5 stars

Awful.....

December 17, 2025
Unprompted review
Lawsons (Whetstone) Ltd - Colney Heath logo

Reply from Lawsons (Whetstone) Ltd - Colney Heath

We are sorry you have had a poor experience. Are you able to email online@lawsons.co.uk to let us know more details. We would like to know more so that we can investigate your concerns.

Rated 1 out of 5 stars

Dangerous and dont care - 30 sept and still waiting for my…

30 sept and still waiting for my telephone wire that Lawsons dangerous delivery driver pulled off the side of my house when delivering to my neighbour who is not even attached to my house, to be put back up,
I’m in a leg brace and do not need this stress.
Lawsons unhelpful do not care, not got in touch with me.
Don’t use unless you happy to get your property or neighbours property damaged. Or worse still manic driver who could cause a serious accident.

September 30, 2025
Unprompted review
Lawsons (Whetstone) Ltd - Colney Heath logo

Reply from Lawsons (Whetstone) Ltd - Colney Heath

Dear Karen - when this unfortunate incident occurred we immediately paid for the repair of all damage to your vehicle. As we have explained to you via a number of telephone calls, we cannot touch telegraph wires as this is the responsibility of BT. We have also tried to help you escalate this issue with BT. I appreciate that you want the telegraph wire repaired. However, this is the responsibility of the provider.

Rated 5 out of 5 stars

Used colney Heath Branch for a…

Used colney Heath Branch for a ridiculous 40 ton drop with the high/far reach crane lorry

Roughly £3-400 including VAT for the delivery, an absolute gent by the name of Marius dropped in the sites garden from the road….. think I would use the service even if there was side access…. Saved so much graft!!!

Exceptional!!!!

September 23, 2025
Unprompted review
Lawsons (Whetstone) Ltd - Colney Heath logo

Reply from Lawsons (Whetstone) Ltd - Colney Heath

Thank you for the review - our high lift cranes make very short work of dropping loads exactly where our customers need them - whether over the house into a back garden for extensions or directly onto the roof for loft conversions. These lifts save our busy customers time and money as well being a very safe option compared to manhandling heavy loads.

Rated 5 out of 5 stars

Brilliant company to deal with

Brilliant company to deal with. Great customer service and quick delivery time. Always go above and beyond to find a solution. Great prices. David Lloyd has been really helpful during my house build. Thanks all.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Very impressed with our delivery

Very impressed with our delivery, ordered online but wanted an earlier date, called the office and spoke to Lu who rearranged the delivery for the next day completely hassle free customer service. When the delivery arrived the driver was polite and happy to unload in our preferred place. Would definitely use again.

September 23, 2023
Unprompted review

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