Lawsons (Whetstone) Ltd - Colney Heath Reviews 91

TrustScore 4.5 out of 5

4.4

Tyttenhanger Farm, Coursers Road, Colney Heath, St Albans, AL4 0PG Hertfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Both delivery drivers were great, worked really well together. And Pavol the crane driver was fantastic at his job. Really helpful. Would gladly recommend them . And as soon as we have a project wi... See more

Rated 5 out of 5 stars

Excellent products and the best price online, delivery was very quick too, my online slight complaint is that some of the arris rails I ordered were warped, but I made it work, I will be ordering more... See more

Rated 5 out of 5 stars

Great experience, from the sales team through to the delivery drivers. We've now placed several orders with Lawsons as we found them competitive in pricing and they also provide great customer support... See more

Rated 5 out of 5 stars

Used colney Heath Branch for a ridiculous 40 ton drop with the high/far reach crane lorry Roughly £3-400 including VAT for the delivery, an absolute gent by the name of Marius dropped in the site... See more

Company replied


Company details

  1. Lumber Store
  2. Building Materials Store
  3. Fence Supply Store

Written by the company

Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.

Family Values, Professional Service

Written by the company

Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.

Contact info

  • Tyttenhanger Farm, Coursers Road, Colney Heath, St Albans, AL4 0PG, Hertfordshire, United Kingdom

  • 01727 747320

4.4

Excellent

TrustScore 4.5 out of 5

91 reviews

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Replied to 87% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Both quality drivers delivery drivers were great

Both delivery drivers were great, worked really well together. And Pavol the crane driver was fantastic at his job.
Really helpful. Would gladly recommend them . And as soon as we have a project with access restrictions again we will be calling you to book .
Thanks for a great service
Scott Verlander

May 7, 2026
Rated 1 out of 5 stars

Long delivery waits

Long delivery waits, never get 1st drop, prices above average customer service good.

April 28, 2026
Lawsons (Whetstone) Ltd - Colney Heath logo

Reply from Lawsons (Whetstone) Ltd - Colney Heath

Thank you for your feedback. We take great pride in our service offering and that includes on time delivery and competitive pricing. I have asked your account manager in the Lofts and Steels team to call you and discuss your trade prices on regularly purchased items as well as the delivery schedule. Please email online@lawsons.co.uk if this has not yet happened and I will chase for you. With regards to delivery times, the spring/summer is the busiest period in our sector. This means our 150 lorries are out three times per day delivering much needed materials to our customers. Everyone cannot be the first drop, but we do understand that some jobs require an earlier drop than others. The conversation with your account manager should reference this and we will try to accommodate your needs whenever possible.

Rated 5 out of 5 stars

Great experience

Great experience, from the sales team through to the delivery drivers. We've now placed several orders with Lawsons as we found them competitive in pricing and they also provide great customer support throughout. Easy to work with, great communication and great pricing. Can't ask for much more than that.

February 13, 2026

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