I use lawsons Salfords for all my landscaping/building project materials. Quality products at decent prices . I’ve also recently purchased some Stihl gear off them as well high quality equipment at a... See more
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Love my Salfords and horley Branch, Scott, Darren, Cameron and Miles (If he’s not a Scottish) have always been so helpful in the shop, Jamie at the helm of delivery’s, and of course the various... See more
Scott from the sales team is always so helpful and professional and goes out of his way to make sure delivery times are on schedule and helps us with estimating with jobs ….and that’s all you want
Always great service - cant fault Lawsons, from point of ordering through to delivery. Thanks y'all :-)
Company details
Written by the company
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Written by the company

- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Contact info
Bonehurst Road, Salfords, RH6 8PP, Surrey, United Kingdom
- 01293 784459
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Thumbs up
Friendly and professional customer service. I felt really looked after and appreciated the help with loading.
Great teamwork
The order was made very easily without…
The order was made very easily without fuss with a good knowledgeable man named David. Payment was swift and simple and delivered on time. Perfect
Friendly effective staff
Very helpful here
Very helpful here, made me 4 ft stakes from 47x47 timber. Neat job and done whilst I waited. Thanks1
Every one is so friendly and the prices…
Every one is so friendly and the prices ate great
Very helpful staff ,willing to help in…
Very helpful staff ,willing to help in every way
As a landscaping business
As a landscaping business, I use lawsons alot. My rep David is always helpful. Great prices for my clients. 100% everytime
Great service
David and Paul are great at getting the orders quoted and then booked and delivered.
staff outside are knowledgeable and…
staff outside are knowledgeable and extremely helpful, staff inside are the same, all very friendly and efficient.
on a different note, there was an electrical contractor working on the site who I found particularly rude and obnoxious, I was talking to a friend, also a customer of yours, who has been going through a troubled time and needed to take the time to talk to him,
unfortunately, our conversation was cut short by your contractors demand to move our vehicles, he had many other parking spaces he could have used.
However, it will not prevent me from re-visiting any of your brilliant sites.
Excellent service both from Shane…
Excellent service both from Shane Theobold in sales to Alex the driver.
Payment links are flagging as fraudulent
Ordered over the phone with Horley branch and was told I would be sent a payment link to complete the order instead of providing card details over the phone which I normally do. Tried to complete the order with my credit card and my bank NatWest immediately blocked my card with a suspect transaction flag. I then tried again with my debit card and the transaction went through but then NatWest subsequently blocked my debit card as well. Lawson's please get in touch with MasterCard and make sure your payment system is approved by them as they are flagging them as fraudulent.

Reply from Lawsons (Whetstone) Ltd - Salfords
the customer service I generally get…
the customer service I generally get from your company is excellent and deliveries are always prompt
Shane from Salfords branch
Shane from Salfords branch
Amazing man
Will always go that extra mile for you
Great quality and service
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