Lawsons (Whetstone) Ltd - Sidcup Reviews 51

TrustScore 4.5 out of 5

4.7

Unit 2, Five Arches Business Estate, Sidcup, DA14 5AE London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Every time I call the shop to arrange delivery of materials, I receive confirmation almost immediately, with some of the best prices in London and very fast delivery. I personally deal with Tom M.,... See more

Rated 5 out of 5 stars

Not normally one to leave reviews but felt I had to in this case as my experience has been nothing but positive from start to finish. I can’t thank the team enough for their assistance with supplying... See more

Rated 5 out of 5 stars

These guys are a cut above your average builder's merchant. Always polite, friendly and helpful - they bend over backwards to accommodate you and on top of this they have very competitive prices. Than... See more

Rated 5 out of 5 stars

This is by far the best supplier I have ever dealt with. The Customer Service is second to none. Thanks to Tom and Kevin at Sidcup and Emily at Crawley for their polite and helpfull manner in dealing... See more

Company replied


Company details

  1. Lumber Store
  2. Building Materials Store
  3. Fence Supply Store

Written by the company

Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.

Family Values, Professional Service

Written by the company

Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.

Contact info

  • Unit 2, Five Arches Business Estate, Sidcup, DA14 5AE, London, United Kingdom

  • 0208 312 1902

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Your losing all my business because…

Your losing all my business because prices are not competitive anymore

May 16, 2023
Lawsons (Whetstone) Ltd - Sidcup logo

Reply from Lawsons (Whetstone) Ltd - Sidcup

We always try to be competitive and support our trade customers. Please speak to the branch when you place your next order and they can review your account and trade prices.

Rated 5 out of 5 stars

Not normally one to leave reviews but…

Not normally one to leave reviews but felt I had to in this case as my experience has been nothing but positive from start to finish. I can’t thank the team enough for their assistance with supplying the materials needed for my project. Great quality, competitively priced and speedy delivery. Special thanks to Simon who took the time to answer any queries I had along the way.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Superb service!

Superb service!
We as a Carpentry Contractor have been using Lawsons for over 7yrs now and they never fail to disappoint.
Particular mention to Kevin and the Sidcup branch who will always go above and beyond.

March 17, 2023
Rated 1 out of 5 stars

Morons @ lawsons sidcup

My whole experience with lawsons sidcup
They “ updated “ my prices front when I was using Merton
Why ask for my account to be moved to their branch
To be honest
They have as good as told me to F Ot

December 15, 2022
Lawsons (Whetstone) Ltd - Sidcup logo

Reply from Lawsons (Whetstone) Ltd - Sidcup

I am very sorry you have had this experience. This is not the way we wish to treat our customers and I can only apologise. Please email your contact details to online@lawsons.co.uk as I would like to better understand what has happened and what I can do to make this right.

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