Cannot Fault the customer service I received after some issues with couriers. Sharon's tenacity and willingness to resolve the issue through to resolution is exemplary! Super website with great saving... See more
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See what reviewers are saying
I ordered some Portmeirion dinner plates and mugs, They were 'seconds' and therefore half price - fantastic value at £7.50 per dinner plate - but you would never have guessed they weren't perfect. The... See more
We were pleased to be supporting a small business with our order. Unfortunately the wrong item was sent. We understand that mistakes happen but it's how a company handles it that's important. The cus... See more
Excellent! I'm so pleased to have discovered Lawsons! I was searching for Denby cast iron cookware, and Lawsons prices were the lowest I found. I also purchased some great quality Hummingbird bedding... See more
Company details
Information provided by various external sources
Lawsons is a family business trading for over 110 Years and is a leading independent retailer of kitchenware and household products, Based in Devon England
Contact info
52 & 54 Fore Steet, PL21 9AE, Ivybridge, United States
- 01752 897384
- internetsales@lawson.co.uk
- lawsonshop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Goods arrived promptly
Goods arrived promptly, well packed and as described.
Excellent service
Excellent service, received item promptly, good value for money.
Very quick dispatch/delivery excellent.
Do not shop online with Lawsons
Do not buy duvets online from this company!! Quality of the product does not deliver against the price and when you take it out of the packet to discover this - and actually view the product you’ve purchased - they then won’t accept your return. They also promise a 10% discount code on signing up to their newsletter which never materialised (and my query regarding this was totally ignored). Clearly trying to masquerade as an online retailer when they are not equipped to operate as one!! But elsewhere!!
good service good communication just …
good service good communication just feel that free postage seal is a bit high
Prompt ‘Click and Collect’
Prompt email to say my order was ready to collect, within 2 days.
Incredibly quick and professional …
Incredibly quick and professional service from Lawsons. AAA+++!
These are the best paring knives in the …
These are the best paring knives in the world!
fast efficient service
fast efficient service, would certainly shop with you again.
The glass products arrived on time with …
The glass products arrived on time with excellently protective packaging. The glasses were as described andof good quality.
Excellent!
Have ordered from this retailer many times and found the service very good with prompt delivery every time.
Great advice
Received great advice and service whilst buying a gift for a house warming. Justed wanted to say thank you.
Never again, very dishonest seller
I have made 2 purchases at Lawsons web site, first impression was good, the outcome is very disappointing.
In my first order there were 2 Le Creuset gratin dishes that arrived packed without the original packaging. They also had minor cosmetic scratches but they were priced good so I let it go.
In the second order there was also a Le Creuset cast iron oval casserole that has arrived damaged, the lid has been chipped. I have immediately contacted the seller and soon received a cold shower.
Seller would not take any responsibility about it due to the fact the package has been forwarded by another courier service to my country.
I need to stress the package has *not* been opened, repacked or damaged in any way, not the outer box nor the inner original packaging. If the package arrived damaged I would refuse it or open it in front of the delivery man to check on the content. Therefore it is fair to assume the item has been packed already damaged. Also the chipped part was not to be found in the original box.
In the unlikely event of the casserole being damaged on the way, it is impossible to determine when and how it has happened (again, if this was the case, the chipped part should have been in the box). The seller's stance of blatantly blaming the forwarding shipping company is a sign of complete ignorance, they wouldn't even have the casserole for inspection.
I must stress that the forwarding company I am using is extremely reliable and I use them all the time. They have safely transferred for me expensive porcelain, wine glasses, wine bottles and other Le Creuset items etc. without a single issue.
I have asked the seller to replace only the lid as I fancy the casserole a lot but they wouldn't hear about it. Very upsetting as Le Creuset cast iron products are very expensive:-(
I certainly will not be buying here again.

Reply from Lawsons of Devon
brilliant service
After searching the internet for Dorma bedding Lawsons came into the frame.
They offered the items we wanted at a better price than some of the larger companies and they were in stock.
We had a call from one of their shops on Monday midday to inform us that the items ordered Sunday evening were ready for collection.
Great service thanks.
Rob Field
Tea for one set
Lovely product at a good price delivered on time and well wrapped the only problem being on the advertising website it said that postage and packing was £5 but when you went checkout it registered £6
Excellent fast service
I have bought Easiyo yoghurts from Lawson's a couple of times now and would recommend them to anyone. Good price and fast delivery.
Excellent service
Delivery was most efficient but steep delivery cost was offset by excellent cost of items.
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