Completely criminal handling regarding…
Completely criminal handling regarding regrets of purchase and refunds.
DO NOT TRUST this company!
August 4, 2025
Unprompted review
Lazvik Dk
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Worst product and worst customer-care
If no stars was possible....The camera is crap, not any value and worst experience ever, classic wish-camera. Its impossible to get a answer from a person and all the customer-care responses are from AI, Its impossible to get a correct return-adresse and the one on the web-site is wrong. STAY AWAY
September 15, 2025
Unprompted review
Chinese Temu scam site
Chinese Temu scam site. Don't buy ANYTHING there. The quality is crap. I wanted to refund the camera I purchased as per the conditions on their site. Here is their answer:
"Dear Customer,
If you insist on returning your product for a refund, please note the following:
1. Cancellations not due to quality issues will incur a 260DKK initial shipping fee + a 15% restocking fee, and we do not provide return labels.
2. Our return address is different from the address on the package and we only accept returns to the address we provide. If you send the package to a different address, we will not be able to accept it, and all losses will be borne by the buyer. Please do not return the product without permission.
3. You will need to ship the product back to Hong Kong, and you will be responsible for the return shipping, customs clearance fees, and import taxes.
4. We recommend that you indicate a lower customs value to avoid incurring high taxes and fees. Customs clearance fees and taxes will be borne by you and will be deducted from the refund.
5. We are not responsible if the package is lost during shipping or is returned for other reasons (such as customs detention).
Returns are very troublesome and disadvantageous to both parties. Could we offer a 5% refund on your order? I hope you can keep the product and not request a return. I look forward to your response.
Sincerely.
Linda"
September 19, 2025
Unprompted review
This is a scam site
July 5, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.