LDN Security Solutions Limited Reviews 43

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

For the second year in a row, Tom from LDN Security handled our yearly security system maintenance, and once again, his punctuality and expertise stood out. His helpful and courteous demeanor made the... See more

Company replied

Rated 5 out of 5 stars

Really good survey of the property and honest assessment of the options. Clear quote. Dates were communicated well in advance and when the work was carried out is was tidy, efficient and exactly what... See more

Company replied

Rated 5 out of 5 stars

LDN's team of engineers are always very accommodating and help work through any issues. I have worked with Tom on a number of projects and last week as usual he came up trumps and got all our monitors... See more

Rated 5 out of 5 stars

Daniel and his team have been extremely helpful. They went out of their way to achieve our Client’s requirements in one of our projects at Knightsbridge. Nothing is too much trouble for them, as long... See more

Company replied

Company details

  1. Security System Installer

Written by the company

We are professional security system installers serving London, Surrey and the South East of England. We specialise in the design, supply and installation of CCTV systems, burglar alarms, door entry and access control systems. We are NSI Silver approved, covering home security and commercial properties


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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Rated 5 out of 5 stars

For the second year in a row

For the second year in a row, Tom from LDN Security handled our yearly security system maintenance, and once again, his punctuality and expertise stood out. His helpful and courteous demeanor made the entire process smooth. He efficiently updated and configured my security app on my phone, swiftly troubleshooting any software problems. Exceptional service from Tom.

February 12, 2026
Unprompted review
LDN Security Solutions Limited logo

Reply from LDN Security Solutions Limited

Hi Max, thanks for the great review.

Rated 5 out of 5 stars

Really super job from start to finish

Really good survey of the property and honest assessment of the options. Clear quote. Dates were communicated well in advance and when the work was carried out is was tidy, efficient and exactly what was quoted for. Really super job from start to finish

September 23, 2025
Unprompted review
LDN Security Solutions Limited logo

Reply from LDN Security Solutions Limited

Thanks for the great review!

Rated 5 out of 5 stars

Excellent service to the system

Excellent service to the system. Tom arrived on time and was super swift. The office team were also great and called me ahead of time, to confirm the appointment.

July 11, 2025
Unprompted review
LDN Security Solutions Limited logo

Reply from LDN Security Solutions Limited

Hi Craig, thanks for the great review!

Rated 5 out of 5 stars

Excellent service

Brilliant work from LDN. Tom and Hannah are very helpful and kind. Thank you both for your assistance.

June 4, 2025
Unprompted review
LDN Security Solutions Limited logo

Reply from LDN Security Solutions Limited

Hi James, thanks for the great review!

Rated 5 out of 5 stars

LDN Security Solutions Limited - Camera Service

We had our camera's serviced by Tom, who was exceptionally professional, helpful and friendly. I had asked the angle for one of the camera's to be re-arranged and he was more than happy to do this and ensured that I was happy with the adjustments. The updates were done seamlessly and camera's checked thoroughly. I would definitely recommend LDN Security Solutions Limited for your safe and secure residential homes. The team are a reliable, professional & approachable who offer advice, guidance and provide the best resolutions to your security needs.
Tom - Thank you SO much for all your help today!

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

1st Class support

LDN's team of engineers are always very accommodating and help work through any issues. I have worked with Tom on a number of projects and last week as usual he came up trumps and got all our monitors and cameras back online. Always friendly and always very helpful and knowledgeable, thanks again Tom.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

Tom made light work of getting our cameras working on the App again and did a very thorough job checking that everything worked just as it should. Excellent professional service!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Tom and LDN are great

Tom was great! He provided us with a smooth installation, was thorough in his checks and informative - great service all round!

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Annual maintenance

Tom attended our house on time for the annual maintenance. Tests and service carried out smoothly! So far LDN has been great.

April 19, 2024
Unprompted review
LDN Security Solutions Limited logo

Reply from LDN Security Solutions Limited

Thanks Guilherme!

Rated 5 out of 5 stars

Great, fast, would recommend

I found LDN when I was really struggling to get multiple different companies to fix our intercom. I ended up going back to the maker of the intercom and they suggested LDN, I’m glad they did. LDN and Dan have been great since our first call, they fixed the major failure we had and some other niggles we had in the system. Our relationship has grown since and they now complete the maintenance on our systems and also completed our access control change from a TDSI to Paxton. They are always responsive when we contact them, arrange site visits quickly and can often repair things on the first visit. I have no issue recommending Dan and the LDN team, as I have done across Ark schools where they have been just as useful to the other schools.

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend LDN Solutions

Highly recommend LDN Solutions. Tom was tidy, polite and professional. He had full knowledge of the system and explained everything. Very happy with the service.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth Operation

Great service from John and Tom at LDN Security Solutions.

December 22, 2023
Unprompted review
LDN Security Solutions Limited logo

Reply from LDN Security Solutions Limited

Thanks for taking the time to leave a review :)

Rated 5 out of 5 stars

Prompt and knowledgeable

Prompt and knowledgeable. Have used this company for a number of years, and very happy with the service. Engineer Tom today was great - gave me some advice on security required for after an upcoming refurb. Respectful of our house. Would definitely recommend.

November 10, 2023
Unprompted review
LDN Security Solutions Limited logo

Reply from LDN Security Solutions Limited

Thanks for taking the time to leave a review - we're pleased that you've been happy with the service.

Rated 5 out of 5 stars

Job well done

Tom was very helpful, friendly, polite and tidy. He is a great asset to LDN Security Solutions. I would have no hesitation in recommending this company for future work.

October 18, 2023
Unprompted review
LDN Security Solutions Limited logo

Reply from LDN Security Solutions Limited

Thank you for the review. It's great to hear you would recommend us!

Rated 5 out of 5 stars

Wonderful service

Wonderful service. Tom was efficient, friendly, polite and so helpful. Couldn't recommend LDN more.

October 4, 2023
Unprompted review
LDN Security Solutions Limited logo

Reply from LDN Security Solutions Limited

Thanks for taking the time to leave a review. We're glad you're happy with the service!

Rated 5 out of 5 stars

LDN - Highly recommended …

I’d highly recommend this small but professionally expanding company . It was recommended to me a few years ago and they are thoroughly professional. Tom was prompt today at 09:15 am , friendly and clearly enjoys his job. A consumate professional and I hope he stays for a very long time with LDN

October 3, 2023
Unprompted review
LDN Security Solutions Limited logo

Reply from LDN Security Solutions Limited

Thanks for the great review! It's great to hear when our team's professionalism is recognised!

Rated 5 out of 5 stars

Excellent service

Excellent service.
Professional team members who actively listen to your individual requirements.
Will recommend!
Thank you

September 28, 2023
Unprompted review
LDN Security Solutions Limited logo

Reply from LDN Security Solutions Limited

Thanks Elizabeth. It's great to hear that you've been happy with the service!

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