Ldshop Reviews 3,199

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for being fast, reliable, and efficient, often highlighting the quick delivery of products and the ease of the overall process. Many consumers also appreciate the competitive and affordable pricing, noting significant savings compared to other options. However, some customers also noted occasional issues with the product delivery, experiencing delays or non-receipt of items. A few people mentioned difficulties with the website's functionality, such as lag or problems with the top-up process, leading to frustration.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting its speed and reliability. Many... See more

Price

Users describe positive interactions with price, often highlighting good and cheap options, with some saving... See more

Product

People report ambiguous experiences with product purchases. While some customers, for example, received their... See more

Service

Reviewers mention positive feedback about the service. Many customers praise the fast and efficient service,... See more

Website

Customers had ambiguous experiences with the website. While some reviewers praised its efficiency, reporting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I spent 100$ and didn't receive any genesis crystals, they told me to wait a few days and I have and still isn't working. Hoyo could've patched them but I definitely wouldn't recommend if their askin... See more

Rated 4 out of 5 stars

They are great and fast, but the issue there price is a bit high and the handling fees prevents me to rate 5 of 5.

Rated 5 out of 5 stars

Dont worry guys this shi is some real stuff. I always buy my lunite subscriptions here. They are the real deal and there's no shady business going on. Absolute peak experience no homo


Company details

  1. Game Store

Written by the company

LDShop is a game top-up store for under LDPlayer, and we offer services such as game top-up, gift cards, and vouchers at the lowest prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Replied to 36% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

I bought the 100$ pack and it didn’t go…

I bought the 100$ pack and it didn’t go through and instead of refunding they gave me LD gold so I tried topping up again using the gold it just kept failing I tried to contact customer service and there was a que finally I was 1st in queue then it said queue timed out every time I got to the 1st in line, I won’t use this website again.

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

My experience was okay at first but soon became terrible

My experience was okay at first, but as I kept buying more, it got worse. They want you to self-top up and log in to your account on their streamed device; however, the connection was so poor that it wouldn't load, and the time limit to complete it would time out, and then it would get refunded as a credit or LD Gold, and they recommend you repurchase it again using the credit. However, here is the next most annoying problem: when you try to purchase it again, you get an error saying you've reached your purchase limit. This happens a lot. My last experience was the same thing, and I ended up having to top up somewhere else. But this time around, their customer service just said to wait until the next day or buy something smaller. Even when I tried to buy something I didn't want, it still didn't work, and I told them that. They just said, "Sorry, but this is the only option." So, as a customer, I've spent almost $1000 here, and to be told, "Sorry, there's nothing else" other than the solution that doesn't work is absolutely crap. I'm not sure if the experience is the same for other players, but as a whale, hell no. Don't buy here, because you can't keep topping up, and you get random lock-ups. Lastly, their customer service is garbage, they don't help and just provide excuses not solutions.

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

I used the website a lot of times…

I used the website a lot of times before, and it worked great, now it seems that since Hoyo took action, they can't simply send u the gems into ur account directly, therefore they now ask you your logins infos, and even u provide these, they keep saying it doesn't work, ive been trying for days to get it to work, but they simply don't send the crystals i paid for. I wouldn't recommend using it anymore for safety reasons and also very bad customer service.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use!

It is like a normal top up site but cheaper with the coupons and sales. And topping up was very fast :D

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Please pay attention for the refunds they give

I placed an order and, after 3 hours of waiting during which they told me to stay in front of my PC because they might need more information from me, they refunded the order by giving me their virtual currency, “LD Gold”.
The only problem? When I tried to purchase the same item again using this currency, I got a message saying that they had imposed restrictions on my ability to use it. Pretty shady, right? In fact, they are not letting me use the very funds that I own. Why? No idea… The customer service gave me constant nonsense excuses about how they “cannot remove this restriction”, even though it clearly comes from their own website and applies to their own currency. I’d say that’s quite suspicious.

So be careful when you buy from this site, you never know what might happen.

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible, they will “refund” money back into their currency which is ass and unusable

February 21, 2026
Unprompted review

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