Leader Removals Reviews 

227
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The team communicated well from the booking process to the wrap up and Anthony and Vince did a brilliant job moving our things! Not just good at their job, but very personable as well. A fantastic ser... See more

Rated 5 out of 5 stars

Booked leader removals after reading positive reviews online and have to say they have absolutely delivered. Letty was great answering all the questions I had and Anthony and his team were brilliant... See more

Rated 5 out of 5 stars

On the hottest June day ever , 35°, I cannot say how grateful we were to the amazing team who moved us so seamlessly. The company overall was very quick to respond, great at communication and so toler... See more

Rated 5 out of 5 stars

Excellent service and price. The team arrived on time, worked quickly and carefully. Super friendly and professional too. Oh and extremely competitive on price. I won’t hesitate in using Leaders again... See more

Company details

  1. Moving Company

Written by the company

Moving soon? Get a free quote now from Leader Removals and find the best prices for moving, packing, unpacking, storage or disposal services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(227)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Look no further, excellent services at competitive prices

I spent quite a bit of time looking for a removal company for my move from London to Devon. Most of them quoted me ridiculously high prices, so I decided to go with Leader Removals as they offered the same service for a competitive price and were very responsive in all communications before booking the final appointment. I'm really glad I chose them, the service was EXCELLENT. The guys arrived on time with a great attitude, organised and treated all our stuff with care and very efficiently. They drove all the way to Devon and they even arrived 10 minutes earlier than us! So we started unloading as soon as we arrived. The whole move took less time than we expected and it felt great to be working with such a friendly and professional team, there was no stress or problems at all. Would def use them again and would recommend to anyone who's looking for a removal company. :)

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service - from the initial Whatsapp back and forths with Letty and Press to understand what kind of service we would require, through to the move itself with Ivan and Jordan, Leader Removals were responsive, reassuring, good humoured, efficient and safe. They moved the contents of a heaving one-bed flat in London down to Brighton and, if it hadn't been for solicitor delays, they would have had the job done in 6 hours flat with zero damage to anything, and everything where it needed to be. Incredible.

February 26, 2022
Unprompted review
Rated 5 out of 5 stars

I was extremely impressed with the…

I was extremely impressed with the service received from Leader Removals.
I was very apprehensive about moving from London to Norwich but I needn't have worried as they did a fantastic job, working efficiently and conscientiously ensuring everything went smoothly and checking in with me as they went to make sure that I was happy with what they were doing. I would definitely recommend to others.

February 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great service from a professional team

I had great service from Leader Removals when moving from my flat in NW London to a house in Buckinghamshire. The booking process was very easy, and the office team were very understanding and patient when I couldn't confirm my moving date for some time due to issues with my sale. The quote was very competitive compared to other firms, and the price I ultimately paid was in line with the quote. On the day of the move the team did a great job in shifting my stuff, and were all completed by 5pm which I was impressed with. Would definitely recommend and use Leader again.

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Best of the best!

I would not hesitate in a heartbeat to recommend this company. They were very patient with me and filled the van in record time. Honestly I don't know how they did it and yet still had plenty of space after! They packed everything away neatly, disassembled my bed and cupboards with absolute care for my items. On the other side offloaded my items in the correct areas and then reassemble everything perfectly! The guys were friendly and patient and very knowledgable. Did I mention how patient they were! Their quote was very reasonable much cheaper than others I had received. For the service I obtained I would have expected this to be much more! I am absolutely delighted and will have no hesitation to not only recommend them, but use them in the future!

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The guys were so nice and calm, just got the job done, all neatly packed, expertly negotiated tight corners, nothing broken - all within the expected time. Highly recommend them

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Despite some complicated circumstances on the day causing a delay, the team that conducted our move were incredible. Dimo and Tony in particular were amazing - two of the strongest, efficient, courteous and most capable gentlemen you'll be likely to meet. Even in the face of difficulty, they remained patient, calm and determined to ensure that our move was completed.

We sought three quotes for the move from the South to the North and they were by far the most reasonable in price so to say that we received value for money is an understatement.

We simply cannot recommend this company highly enough.

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

The guys were brilliant

The guys were brilliant - friendly and helpful, treated all my possessions with care and respect, disassembled and reassembled my digital piano and divan bed and unscrewed one of my bookshelves from the wall. The price was very reasonable for the service given. Would definitely recommend!

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

We had a great experience using Leader…

We had a great experience using Leader Removals. The guys were so efficient and completed our full move just under 2 hours before our finish time. Really helpful, professional and friendly. Thank you Leader Removals for making our moving process so much easier and stress free 😊

December 12, 2021
Unprompted review
Rated 2 out of 5 stars

Disappointing experience

Leaders did a good job for us but their attitude turned cold and unfriendly when they started talking about penalties for late keys at 11.30 in the morning. A call from the office as we were driving to our new home was very stressful. This really blighted our moving experience. A pity as the guys worked really hard. One item broken which they traded for waiting time - which was only 30 mins in the end.

December 7, 2021
Unprompted review
Leader Removals logo

Reply from Leader Removals

Dear Lorna,

We are glad to hear that you were happy with the removal service our team provided. It’s really disappointing to see that after all of our efforts you left us a 2-star review. Our team worked really hard during a 2-day moving service, they were professional, packed everything in the property and moved your items with great care.

We only called once we were told to expect delays and we were not only kind and understanding but we offered ways to avoid the waiting time as well as ways to reclaim those charges from the other parties in your house purchase who were responsible. You responded to our offers to help by yelling over the phone to our colleague who suggested them and telling her she doesn’t know how to do her job. You were also rude with our moving staff the whole day and threatened them to leave a bad review if you were charged for waiting time, despite their great efforts and you not being charged anything additional.
The information and conditions of the fixed quote were provided when we offered the quote, when you paid the deposit and when we confirmed the booking. Finally, the waiting time was supposed to be from 12:50 until 2:40 pm but none of it was charged. The team suggested that they unload the garden items while waiting which saved half an hour of waiting time and the other 1.5 hours were given free of charge.

All of what we offer and charge for is disclosed before you make a booking. We kept you informed, offered solutions to the problem and finally, we waived all additional charges.

The Leader Removals Team

Rated 5 out of 5 stars

Leader Removals we’re fantastic!

Leader Removals we’re fantastic!

In the run up to the move we had issues with our completion date which changed 3 times. It was easy to change dates and everyone I spoke to on the phone was incredibly helpful and set all the right expectations when it came to the likelihood of getting the dates I needed. I was even about to get them to send a bigger van the evening before my move day.

The movers that came on the day (Alex and Jordan) were brilliant. Friendly, quick and efficient, and loaded everything in to the van carefully. No breakages or anything the other end, and they were sure not to over pack the van to be sure of this. Unpacking at our new place only took 90mins.

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service and very good experience. Moving crew arrived on time, was very friendly and professional.
No problem with any of the moved items, all arrived in tact.

November 14, 2021
Unprompted review
Rated 5 out of 5 stars

Super impressive service!

Super impressive service!! The guys arrived on time, were super friendly and helpful. Honestly, I was worried that - with the amount of things I had to move - that we'd have to do a second trip in the van, but they fit everything in a single van. Furthermore, the place I moved to was on the 3rd floor (with no lift) but they worked quickly and efficiently. All-in-all we were done in 4.5 hours which was, quite frankly, astonishing. Highly recommend them.

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

Reliable, quick and efficient. Would highly recommend.

The guys were amazing! I can’t rate them high enough. I had the packing service as well as moving service. They had it all packed in 2 and half hours. The guys were lovely and so helpful. I live on the second floor so many companies weren’t interested but these guys had no problem.

If you want a reliable and quick service with a great team then use these guys you won’t regret it!

November 7, 2021
Unprompted review
Rated 5 out of 5 stars

Everything went flawless from the…

Everything went flawless from the moment they quoted me, to the moment everything was unloaded in its new place. Can't recommend it highly enough. Very professional, they seem to know how to tackle any scenario, are very well prepared on the day and just generally nice ! Loved the service, the price and the total process. They made my move completely stress free , thanks ! Will recommend it to all my friends.

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

Worth the money

Used Leader Removals on 6/10/21 and was extremely happy with how the move went. One of the removal men telephoned me to say their previous job finished earlier than expected and whether it was convenient to begin my move now (time booked 2pm). So we started at 12pm instead. They transported my belongings from a storage unit to my new address. Care taken with my belongings but it was the swiftness of the job that surprised me. Cost included up to 4 hours work where most others quoted for two. Friendly, professional and polite. Definitely recommend and would use again in the future.

October 9, 2021
Unprompted review
Rated 5 out of 5 stars

Taking the stress away!

Taking the stress away!
Really easy and professional service.
Good contact prior, reasonable price, and excellent care during the move.
Friendly removal staff too!
Highly recommend!

October 9, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look