A £76 withdrawal stayed pending through most of the afternoon, so I checked it far too often The account already showed KYC as complete Live chat confirmed there was no new document request an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fair warning, the weekend queue does add a day, I found that out with a Saturday cashout request that landed on the Tuesday. Weekdays it's been consistent though, four in a row inside six hours, the l... See more
From my experience, one gripe, the live tables take noticeably longer to open than the slots do, maybe eight seconds against two. After that though the stream has held up across probably thirty s... See more
Deposited and expected my free spins. Nothing appeared and support said I had to opt in. Missed step, but why hide it.
Company details
Written by the company
Discover the best online casinos for UK players with modern games, transparent terms, secure features, and attractive offers for 2026.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booked a hotel with rubbish wifi
Booked a hotel with rubbish wifi, half expected nothing to load. Dead or Alive 2 ran fine, dropped one spin that came back on reload. Cashed £210 from the room on Skrill before breakfast, showed as paid by the time I got back up. Not what I expected from hotel broadband
Support Rep Remy fixed it.
before closing the tab
before closing the tab, i took cashback because date and amount were visible up front.
My free spins were missing after the…
My free spins were missing after the deposit. Live chat checked the promotion, asked me to sign in again, and they appeared.
read the entire payout section before…
read the entire payout section before anything... then deposited a little, played two evenings, and withdrew. cleared exactly on schedule
asked about the pending window while…
asked about the pending window while the dryer ran. answer in six minutes, and it was correct against what the cashier page shows.
Help ticket got answered.
after a few casino clicks
after a few casino clicks, the limit screen showed when the change would take effect while my tea went cold
8/10 from me after two months
8/10 from me after two months. Deposits and the lobby, no problems. Holding back the last two points until I have tested a big cashout, will update.
put £50 in mostly to test Faster…
put £50 in mostly to test Faster Payments, cleared quicker than I expected.
Fair warning
Fair warning, the weekend queue does add a day, I found that out with a Saturday cashout request that landed on the Tuesday. Weekdays it's been consistent though, four in a row inside six hours, the last one £118 to the Starling account.
I had no clue what to ask
I had no clue what to ask, so i described the problem badly. Ines on chat worked out what i meant, fixed the bonus, and explained it in plain words. no jargon at all.
The FAQ for verification matched the…
The FAQ for verification matched the upload page. Same document list in both places, which made the process less annoying.
I took the £20 welcome match on a…
I took the £20 welcome match on a wednesday, then realised i hadnt checked the expiry. Two days left on it. Played it out on 20p spins over the thursday evening, the x30 sitting against the bonus figure alone, which the offer page had spelled out. Counter hit zero about half nine and the £27 left over sat in the cash balance after. No need to ask anyone anything.
sounds boring
sounds boring, but I used the casino again because I knew where things were
The upload screen in from that time…
The upload screen in from that time settings history showed what was missing clearly.
Next morning
Next morning, the casino lobby is not fancy; the slot filters actually do what they say Noted it before I got back to the casino lobby
Recently played synced from phone to…
Recently played synced from phone to laptop. I did not have to dig through the lobby again after dinner
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
