Leaf Envy Reviews 334

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that plants arrive healthy, vibrant, and often exceed expectations in size and appearance. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the careful packaging that ensures items arrive in perfect condition, often looking better than those from other retailers. Reviewers also commend the professional and helpful customer service, which promptly addresses issues and assists with order modifications, contributing to an overall positive purchasing experience. However, some customers reported issues with plants arriving damaged or not matching the online description, occasionally due to poor packaging or courier handling. There were also instances of late deliveries or plants being delivered earlier than requested, and a few reviewers mentioned receiving root-bound plants that required immediate repotting.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the healthy and vibrant condition... See more

Quality

People report positive experiences with quality, consistently praising the excellent condition and health of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast delivery times and the... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy, simple, and quick.... See more

Service

Clients share positive opinions on service, consistently highlighting its professionalism and promptness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nearly all my planties over the years, and a number of my friends' gifted ones have come from Leafy Envy. I appreciate the clear and informative website too having started with next to no knowl... See more

Rated 5 out of 5 stars

I recently ordered three plants from Leaf Envy, and I couldn’t be happier! All of them arrived quickly, beautifully packaged, and in perfect condition — honestly healthier than any I’ve ever bought fr... See more

Rated 5 out of 5 stars

Absolutely fantastic company and beautiful plants, stunning and healthy. I made a mistake with my order and the team helped me in an instant with professionalism and courtesy. Can't rate them enough a... See more

Rated 5 out of 5 stars

Very impressed with product, delivery time and packaging. My new Fiddle Leaf Fig plant arrived looking really well. A little confusing with the cross-branding (they’ve just merged with Beards & Daisi... See more


Company details

  1. Events & Entertainment

Written by the company

We are the destination for plant collectors, plant stylists & plant enthusiasts. Our premium quality products are created for the interior-design obsessed. We help you go from plant newbie to plant fanatic. We are designed to transform lives through nature. Indoor plants, pots & accessories delivered nationwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

334 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quality plants and service

Quality plants and service. Well packaged too. Will order again.

September 15, 2021
Unprompted review
Leaf Envy logo

Reply from Leaf Envy

Hi Hamish, thanks so much! Happy growing :)

Rated 5 out of 5 stars

Leaf Envy is the best plant shop…

Leaf Envy is the best plant shop around...I've ordered from other places in the past and Leaf Envy's plants are just superior quality and they last longer than anywhere else. Other shops send plants with low quality soil or they're root bound so even if they look good in the beginning they quickly die or just look sad. Leaf Envy is the opposite, their plants are beautiful and pristine and they last a long time. I've had some of their plants for a year and a half now and if anything, they just keep growing and looking better and better! Honestly don't bother with other places, Leaf Envy is the only plant shop I consider now. I can't wait to see their business continue to grow :)

September 13, 2021
Unprompted review
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Reply from Leaf Envy

Hi Krysten. Thank you so much for your review! We're so happy to hear that you are a long standing Leaf Envy customer. We hope all your plants are doing great and wish you happy growing forever :)

Rated 5 out of 5 stars

I love my new plant

I love my new plant, it arrived well packaged and on time.

Would definitely order another one.

September 8, 2021
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Reply from Leaf Envy

Thank you for your lovely words! Let us know if you have any plant care questions. Happy growing :)

Rated 5 out of 5 stars

The very best online plant shop

LeafEnvy are an absolute pleasure to order from. The quality of their website and ordering process is simple and quick. Packaging is the highest quality I have come across when ordering plants online and plants have all come in pristine condition and exactly as I was expecting them to look. High recommend and I will absolutely be ordering from them again!

September 6, 2021
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Reply from Leaf Envy

Thank you for leaving us a review! We're so pleased that you're happy with the Leaf Envy experience. Do get in touch with any plant care questions, we love to keep in touch with our plant parents. Happy growing :)

Rated 5 out of 5 stars

Can not praise leaf envy enough for the…

Can not praise leaf envy enough for the quality of plants. Fiat time buyer so a bit hesitate however plants arrived In immuculate condition. Would definitely buy from them again in the future.

September 3, 2021
Unprompted review
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Reply from Leaf Envy

Hi Nam, thank you for your lovely review! We're so glad that you love your plants and hope that they're doing well in their new home. Happy growing :-)

Rated 5 out of 5 stars

I was looking for a house plant for my…

I was looking for a house plant for my birthday and came across Leaf Envy on google. I liked the sound of them and placed my order. The plant arrived perfectly packaged and once in its plant pot was able to put it in place, where it continues to thrive
and produce more leaves- in a relatively short time.

August 7, 2021
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Reply from Leaf Envy

Hi Judith, thanks for the lovely review! So happy to hear your plant arrived safely and that it is doing well in its new home :) happy growing!

Rated 5 out of 5 stars

Such great service

Such great service! Thank you

August 5, 2021
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Reply from Leaf Envy

Hi MJ, thanks for the lovely review!

Rated 5 out of 5 stars

Quick and great service

Arrived quickly and was a great gift. I would definitely recommend

August 2, 2021
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Reply from Leaf Envy

Hi Sheridan, thanks for the lovely review! We hope you're enjoying your new planty gift :)

Rated 5 out of 5 stars

Very happy

Very happy. Plant packed well and in perfect condition.

August 2, 2021
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Reply from Leaf Envy

Hi Sarah, thanks for the lovely review! We hope you're enjoying your new plant :) Happy growing!

Rated 5 out of 5 stars

Quality details

Fast delivery, expertly packaged with care and attention to details. Perfect information supplies with items purchased. A sound model for purchasing plants. Will use again.

August 1, 2021
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Reply from Leaf Envy

Hi Luke, thanks for the lovely review! We hope you're enjoying your new plant goodies!

Rated 5 out of 5 stars

Healthy plants, excellent service, breath of fresh air

Thank you so much for a quick delivery to our quarantine hotel. It was a relief to see our pristinely packed plants. This will help us cope for the 10 days as one of us suffer from claustrophobia and there is no window. The plants are healthy, beautiful and made us all feel better! Customer service is excellent! Thank you literally for a breath of fresh air :)

July 20, 2021
Unprompted review
Leaf Envy logo

Reply from Leaf Envy

Hi Elizabeth, thanks for the lovely review! We are always happy to go the extra mile and help! Enjoy your new plants :)

Rated 5 out of 5 stars

Great customer service

Great customer service, good advice and a replacement plant when mine looked a bit sorry for itself!

July 7, 2021
Unprompted review
Leaf Envy logo

Reply from Leaf Envy

Hi, thanks for the lovely review! We are always happy to help! Glad to have resolved this for you - enjoy your new plants :)

Rated 4 out of 5 stars

The service is great but would love…

The service is great but would love bigger plants in the subscription

July 7, 2021
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Reply from Leaf Envy

Hi, really appreciate your feedback! We are always here to help :) we try and curate a variety of plants in the subscription boxes which means some months they may be smaller and other months bigger, but we'll take that on board. Happy growing!

Rated 5 out of 5 stars

Beautiful plants

Beautiful plants, fast delivery, well packaged & good custy service. Have used them for myself & as gifts for others - they offer tips with every plant too & I love being able to search plants based on how much sunlight they need/easy or hard care. I’m not especially green fingered but all plants doing well!

July 6, 2021
Unprompted review
Leaf Envy logo

Reply from Leaf Envy

Hi, thanks so much for your lovely review :) glad to hear you've enjoyed all your plants with us and that the care tips have come in handy! happy growing!

Rated 5 out of 5 stars

I love Leaf Envy

I love Leaf Envy! I have always wanted a house full of plants but over the years I have moved (internationally) way too often. When I finally settled I signed up yo Leaf Envy and look forward to my new plant family member every month. I love that every plant comes with a little card explaining how best to take care of it (I’m still learning) and you can contact the team at any time with any questions.

July 5, 2021
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Reply from Leaf Envy

Hi Angela, thank you for your kind review! Happy to hear you're enjoying our plant subscription boxes - we also agree it's so lovely to have a green surprise every month! Plant parenthood is a learning journey, you sound like you're doing a great job :)

Rated 5 out of 5 stars

Super service

Super service, super products, lovely people. Recommended

July 5, 2021
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Reply from Leaf Envy

Hi Andy, thanks so much for your review and we're so glad to year you've enjoyed everything about Leaf Envy :) happy growing!

Rated 5 out of 5 stars

Good customer service

I only just placed my order so not received it yet, but the customer service has been great as I had a query when my order went through twice in error and they sorted it right away and very friendly (Naomi in the customer service team assisted me) Now can't wait to recieve my plant :)

June 21, 2021
Unprompted review
Leaf Envy logo

Reply from Leaf Envy

Hi Claire, thanks so much for your lovely review! Glad we were able to help solve your query :) we're always on hand with any questions!

Rated 5 out of 5 stars

Beautiful plants in gorgeous pots

Beautiful plants in gorgeous pots! I love receiving my plants every month! The leaflets on how to care for them make it so much easier as I was always scared to kill them off by over watering.

June 4, 2021
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Reply from Leaf Envy

Hi - Thanks so much for your review! So glad you're enjoying your new plants and that our care guides are helping you on your plant parenthood journey :)

Rated 5 out of 5 stars

My delivery was quick and I’m impressed…

My delivery was quick and I’m impressed with the quality of the plant & pot. I’m looking forward to my surprise deliveries so much I’ve also ordered this for my Gran’s birthday / Xmas gift

June 3, 2021
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Reply from Leaf Envy

Hi Katie - Thank you so much for your review! So glad you're happy with our plants and we hope you (and your Gran) are looking forward to your surprise deliveries :)

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