Leaf Envy Reviews 334

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that plants arrive healthy, vibrant, and often exceed expectations in size and appearance. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the careful packaging that ensures items arrive in perfect condition, often looking better than those from other retailers. Reviewers also commend the professional and helpful customer service, which promptly addresses issues and assists with order modifications, contributing to an overall positive purchasing experience. However, some customers reported issues with plants arriving damaged or not matching the online description, occasionally due to poor packaging or courier handling. There were also instances of late deliveries or plants being delivered earlier than requested, and a few reviewers mentioned receiving root-bound plants that required immediate repotting.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the healthy and vibrant condition... See more

Quality

People report positive experiences with quality, consistently praising the excellent condition and health of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast delivery times and the... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy, simple, and quick.... See more

Service

Clients share positive opinions on service, consistently highlighting its professionalism and promptness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nearly all my planties over the years, and a number of my friends' gifted ones have come from Leafy Envy. I appreciate the clear and informative website too having started with next to no knowl... See more

Rated 5 out of 5 stars

I recently ordered three plants from Leaf Envy, and I couldn’t be happier! All of them arrived quickly, beautifully packaged, and in perfect condition — honestly healthier than any I’ve ever bought fr... See more

Rated 5 out of 5 stars

Absolutely fantastic company and beautiful plants, stunning and healthy. I made a mistake with my order and the team helped me in an instant with professionalism and courtesy. Can't rate them enough a... See more

Rated 5 out of 5 stars

Very impressed with product, delivery time and packaging. My new Fiddle Leaf Fig plant arrived looking really well. A little confusing with the cross-branding (they’ve just merged with Beards & Daisi... See more


Company details

  1. Events & Entertainment

Written by the company

We are the destination for plant collectors, plant stylists & plant enthusiasts. Our premium quality products are created for the interior-design obsessed. We help you go from plant newbie to plant fanatic. We are designed to transform lives through nature. Indoor plants, pots & accessories delivered nationwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

334 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic!

Fantastic from start to finish.
Easy to use site with opportunities to see details of plants and pots with simple ordering procedures. Quick delivery with care. Plants in
immaculate condition and well packaged. I highly recommend. I love my plants and the pots are great too.
Highly recommend.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Healthy happy plants at a great price

I was looking for that little something to cheer up my home office. I found a lovely little variegated rubber plant, at an irresistible price.

Delivery was fantastic it arrived the next day looking just as good as the pictures really well cared for healthy plant. Beautiful leaves.

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

New plants for this proud mama!

Treated myself to an Opuntia ficus-indica and a Norfolk fern with a voucher kindly given by my boss! Transaction was smooth and delivery was quick...and the plants are enjoying their new home whilst I admire them from afar like a proud mama!🌱🌵

January 12, 2022
Rated 5 out of 5 stars

Nice pot

Ordered nice pot. It arrived a few days later. Wasn’t broken. Delivery chap was friendly.

January 11, 2022
Rated 5 out of 5 stars

Great service

Great service, plant very carefully and lovingly packed. Now I need to live up to the expectations of being a good plant parent!

January 10, 2022
Rated 5 out of 5 stars

Very good service

Very good service
Beautiful plant and pot arrived safely and well packaged
Looking forward to the next delivery

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and stunning plants

Great service and stunning plants! The delivery was quick and the plants arrived in perfect condition, really carefully packaged and with a care guide. The customer service is also excellent so far! Will definitely order from them again!

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered a plant from Leaf Envy as a Christmas gift.
The service was prompt and efficient and the recipient was delighted with her beautiful plant!

January 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great idea for my plant loving wife

Great idea for my plant loving wife. Rachel in Customer service was excellent to get timing closer to Christmas Day. Even I can’t wait for the next 5!!! I would very much recommend.

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

The plants arrived quickly and they were well packed in sustainable wrapping. They are all as shown on the website. Would definitely recommend it.

December 8, 2021
Unprompted review

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