Booked a silent appointment - it was so weird because she spoke throughout the entire appointment. I only travelled all the way to chertsey because it's so hard to find a hairdressers that have sil... See more
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I've been a very happy customer of Leah Durrant's for many years and seen different stylists. They have expanded and now have two salons, which are clean and modern inside. Currently Sophie looks afte... See more
Rebecca is like a bestie you look forward to the catchup when I go get hair coloured which is every couple of months. Had more bad hair experiences than hot dins. No more with Rebecca . From arriving... See more
I booked an appointment in the beauty salon. I arrived just before time and the door was locked. No one around. I waited in 26 degree heat for 3 minutes and called salon. No answer. Left a message. Th... See more
Company details
Written by the company
Leah Durrant is a hair & beauty salons are based in Chertsey, Surrey. We open late nights and free parking is available. Our vision is to bring back a personal approach to hairdressing and beauty, at Leah Durrant salons you will discover a more pleasu...
Contact info
Guildford Street 134, KT16 9AH, Chertsey, United Kingdom
- 01932563390
- leah@leahdurrant.co.uk
- leahdurrant.co.uk
2.8
Average
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I booked an appointment in the beauty…
I booked an appointment in the beauty salon. I arrived just before time and the door was locked. No one around. I waited in 26 degree heat for 3 minutes and called salon. No answer. Left a message. The owner arrived. When I said she was late and I didn’t think locking up was working she was incredibly rude and aggressive In her manner. I’m shocked at the poor customer service/relations from the owner of a business. Though I have used the salon on a number of occasions - This is definitely the last . My business will be best served elsewhere.
June 3, 2021
Unprompted review
Leah Durrant hacked off my hair!
Been going there for six years. My stylist (a senior stylist) left suddenly and Leah the owner moved my booking to Rebecca. Leah told me Rebecca was a senior stylist. I later found out that Rebecca was a basic stylist with clearly no experience. I was shocked that I had been lied to. Although Rebecca was just trimming an existing style and I showed her a picture of my style and clearly explained my cut she completely completely hacked my hair off! It’s going to take me months to grow it back! Leah didn’t even hang around the salon to check to see I was happy! I walked out wanting to cry at the total mess Rebecca made of my hair! Leah has never bothered calling me to apologise! Leah Durrant does not deserve to have a business. I will never step foot in that place again. I still cannot bear to look at my hair. I’m so upset.
February 2, 2020
Unprompted review
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