Leak Proof Roofing Services Liverpool Reviews 29

Steer clear.

I enquired about a brand new roof so quite a big job.

On Wednesday 15th Aug, Kayleigh, who I presume is the receptionist, said someone will come out Monday morning. Monday came and no one showed so I rang. She said someone will come the next day on Tuesday. Again, no one came.

I rang on the Tuesday to ask what was going on. She said we have put you to the 27th August. I replied that she said it was today to which she responded that someone has looked at it today and moved it to 27th August. I simply asked her, do you normally contact customers tk update them on this. She hung up.

I range back several times but eventually she disconnected the phone line.

Beware.

I was not at all satisfied with the job that was done. I had a leak straight after the work, which they blamed on the scaffolders. Then I needed further work done on the gutter. Some of the tiles were not nailed on and the sealing around chimney was not properly done. Furthermore, there was a mess left in next door's gutter and back garden (which was also very embarrassing to explain and apologise to my neighbour for).

When I raised these issues, I was met with a defensive and I felt aggressive attitude in person, which made me decide to write off my losses. I now have a very good roofer who is repairing all the issues. I do NOT recommend this company.

If I could give a minus one rating, I would. These guys are total rip off merchants.
They quoted me £17, 895 to repair my roof with 15 to 20 tiles and 25 welsh tiles ( whatever that means). I paid £900 upfront as requested. There were a number of false starts when they didnt turn up when expected. I told them I am a home dialysis patient so have limited availability. They were also aware that my dialysis equiptment is kept and used in my bedroom which is where the leak is.
When they finally turned up they were here less than 10 minites and replaced only 3 tiles. When > I called and spoke to Kayleigh fully expecting the cost to be drastically reduced due to the minimal work done and time spent. I was told I would have to pay the remaining amount with only £100 discount. So they were expexting me to pay almost £18000 for 3 tiles and 10 minutes up a ladder. These people are rip off merchants. It even worse because they knew I was a vulnerable person due to being a dialysis patient.

We had some leaks at the front of the house. Had leakproof roofing out to fix them and they recommended we needed the roof retiling. We agreed and they came out to do the job.
The roof was repaired but the leaks returned.
We had them out three more times to fix the leaks and readjust the guttering.

It was at that point I noticed water coming into the spare room at the back of the house - somewhere we have never had problems.

Roofer came out and looked at it and said the scaffolders damaged the lead work and it would need repairing.

When I asked to speak to the owner at that time he screamed lots of abuse at me and told me they were fixing it. He rang a week later to apologise.

They came back out to repair the lead work they damaged but when I asked for them to send a written record out for my own records they never did and this morning the water is coming back in to the spot they damaged.

After the months we have had with leakproof and how we have been treated we are cutting our losses and paying someone else to look at it and incurring the costs. And then having to redecorate.
AVOID AT ALL COSTS.

I contacted them as the Gutter Guys had fitted a new gutter & downpipe January last year, the bracket came away and, I could see debri so, I contacted them and asked to do it free of charge as it was only done last year, they did but, the gutter is still dripping, no where near like it was but, it still should not do thst, I noticed, the debri is still in the gutter, I contacted these people who said they would be here on 14th November but, no time, I contacted them, they re-scheduled due to the weather for Thursday, again, no time, I looked online for the forecast, it will be raining so, I told her to leave it, whoever is praising these people must be either, the staff or friends!!

I had a great experience working with Leak Proof Roofing Service. They were able to come out to my home for an estimate within a few days of my call, and their price was very reasonable. The crew arrived on time and completed the job in a timely manner. They were polite and respectful, and left my property looking clean and tidy. I am very satisfied with the results and would highly recommend this roofing company.

I appreciate the excellent work you did on my new roof. I appreaciated that I was informed at every stage of the process, and the pictures of the work in progress were helpful.

I'm overjoyed with how everything went out because your team was kind and performed a great job.
I've already recommended you to my family and friends, and I'll give you a call the next time I want roof repairs.

I hired Leak Proof Roofing Services to install the roof of my parents' home, and they did such a great job that it makes the house look like it was built only recently. There were not even the slightest problems to be found with the company.

The work was executed in a manner that was highly professional and well-organised. During the cleaning process, they were also responsible for picking up all the nails from the floor.

They are someone I would unhesitatingly recommend for roofing company.

Leak Proof Roofing Services was fantastic to work with. They completed their task quickly, courteously, and effectively. They handled our house like it belonged to them! I like the way the workers swept up the mess and made sure the area was pristine. To those who need roof replacement, I would suggest these roofers.