Lear Capital Reviews 3,120

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, helpfulness, and professional approach, making the investment process clear and comfortable. Many people highlight the exceptional customer service, noting that representatives are patient, informative, and go above and beyond to ensure a smooth and satisfying experience. The overall service and user experience are frequently described as excellent, with consumers appreciating the ease of transactions and the personalized attention received. However, some customers also noted issues with pricing transparency, mentioning they were not initially informed about commissions or fees. A few individuals reported unsatisfactory interactions with specific representatives, particularly when dealing with smaller investment amounts or questions about buy-back policies. There were also isolated concerns regarding unfulfilled promises, such as not receiving offered free silver or difficulties with understanding the actual value of purchased metals.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Customer service

Users describe positive interactions with customer service. Many reviewers praise representatives for being... See more

Product

Reviewers mention positive feedback about product. Many customers express satisfaction with the prompt... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism and... See more

User experience

Clients share positive opinions on user experience, often highlighting how easy and seamless processes were.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Peter G answered my numerous questions spending 30-45 minutes with me more than once over a 5 week period when I finally moved forward. I could have bought lower moving faster but he wanted me to be c... See more

Rated 5 out of 5 stars

What made it memorable you ask? Darius Steele is the answer. I have been in sales all my life (Yachts in my case) and I learned early on that once the information is passed to the client the humanity... See more

Company replied

Rated 5 out of 5 stars

Hi I was greeted with such grace. Morrey was patient with us provided helpful information regarding silver & gold. He answered all our questions he has always been available when ever we called or e... See more

Company replied

Rated 5 out of 5 stars

Frank Parrino retains his firm status as the pre-eminent account executive for Lear Capital. It is simply SOP for him to go out of his way to provide great service. In closing he is a lover of baseb... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Alternative Financial Service
  3. Gold Dealer
  4. Investment Service
  5. Non-Bank Financial Service
  6. Retirement Scheme Provider

Written by the company

At Lear Capital, your long-term financial security is our main concern. We have been America's Precious Metals leader since 1997, and we strive to not only earn your business but to maintain it with superior service. We can help you diversify your portfolio by purchasing bullion, acquiring premium rare coins, or by adding physical gold and silver to your existing IRA account. Whether you're looking to realign your asset allocation, maintain an aggressive hedge against global volatility, or secure tangible retirement protection, Lear Capital has a plan for you.

About Lear Capital

Written by the company

The Precious Metals Leaders Since 1997
At Lear Capital, your long-term financial security is our main concern. We have been America's Precious Metals leader since 1997, and we strive to not only earn your business but to maintain it with superior service. We can help you diversify your portfolio by purchasing bullion, acquiring premium rare coins, or by adding physical gold and silver to your existing IRA account. Whether you're looking to realign your asset allocation, maintain an aggressive hedge against global volatility, or secure tangible retirement protection, Lear Capital has a plan for you. We know you have a choice when it comes to investing in precious metals, and Lear has a streamlined acquisition process making your transactions FAST and EASY. We provide you with a personal account representative, a secure ordering environment, and a "real-time" investment relationship that keeps you abreast of spot pricing, precious metals news, and economic events that impact your retirement and your future. We also provide an industry leading Price Advantage Guarantee. Lear Capital is proud to have earned an A+ rating from the BBB and an AAA rating with the Business Consumer Alliance. We are also a PCGS (Professional Coin Grading Service) Authorized Dealer giving our customers the benefit of coin Grading Accuracy and Authenticity. We abide by the NGC's (Premium Guaranty Corporation) coin grading Standard of Integrity, and we support the ICTA (Industry Council for Tangible Assets) on issues of taxation, IRS regulations, and legislation that impacts all tangible assets.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Thanks to Senior Account Executive

Thanks to Senior Account Executive, Cal Popejoy, for providing detailed information and making purchasing metals a quick and trustworthy experience.

March 3, 2026
Lear Capital logo

Reply from Lear Capital

David, thank you for the kind words about Cal! We love hearing that our team has been informative, trustworthy and helpful. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Lear Capitol always makes sure I'm a…

Lear Capitol always makes sure I'm a satisfied customer.

March 17, 2026
Lear Capital logo

Reply from Lear Capital

Douglas, thank you for the 5-star review of our company! We are pleased that we've been able to assist you with your investments. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Very informative

Very informative, very nice

March 16, 2026
Lear Capital logo

Reply from Lear Capital

Thank you for the 5-star review, Linda! We are pleased that you had a good experience with us. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

They are so knowledgeable and helpful…

They are so knowledgeable and helpful about the market and the prices I would recommend them to family and friends

March 16, 2026
Lear Capital logo

Reply from Lear Capital

Rudy, thank you for the kind words about our team! We smile to hear that you had informative assistance in your investment process, and we appreciate your gracious recommendation! Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

An issue with paperwork

We had an issue with paperwork which concerned us. I sent a message to Robert S with an explanation of my concerns. Before I could file my copy of the text to him and wait for a response, he had responded with an answer and the requested paperwork. I was very pleased with his prompt response. He has been very helpful and pleasant to do business with

March 11, 2026
Unprompted review
Lear Capital logo

Reply from Lear Capital

K, thank you for the 5-star review! We are sorry that you had an issue, but we are pleased that Robert was knowledgeable and responsive to help resolve it. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Competent, Trustworthy

Dave always answers all of my questions and follows up with me to make sure I received my shipment or to let me know if there are any issues. He is VERY personable, knowledgeable and diligent. I trust him to be honest with me based on past experiences. I'm not looking anywhere else for precious metals.

March 9, 2026
Lear Capital logo

Reply from Lear Capital

Wendy, thank you for the encouraging comments about Dave! We are thrilled he provided professional and personable assistance in your investment process, and we love hearing that you received knowledgeable and clear information. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

George was easy to work with and helped…

George was easy to work with and helped us through the beat options for us.

March 9, 2026
Lear Capital logo

Reply from Lear Capital

Zechs, thank you for the 5-star review of George! We are happy to hear that he was helpful and competent for your investment decisions. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Becoming an owner of silver for the first time.

All my questions and concerns were answered fully. Product delivery was timely and I was well informed of the delivery date. The silver I received was as described and well packaged.

March 3, 2026
Lear Capital logo

Reply from Lear Capital

Sandy, thank you for the gracious feedback about our business! We are thrilled that the buying process was educational and clear, and we are happy that the product was delivered timely and as-expected. With physical product, we work hard to make it all work as planned! Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Review update

Without going into much detail, I was quite satisfied with the manner in which Lear Capital addressed and satisfied my concerns about a recent silver purchase.
Back on February 5. I wrote an unsatisfactory review simply because the shipment of my coins took a very long time to be received by the storage facility utilized in Delaware. All has been rectified. I would like to give a specific compliment to the professional manner of Jeremy Jason from Lear Capital

March 6, 2026
Unprompted review
Lear Capital logo

Reply from Lear Capital

Mitchell, thank you for graciously working with us to address your concerns. We are grateful for your patience with delays in this unusual market activity and our failure to fully hit the mark the first time. We are happy that Jeremy was able to resolve your concerns, and we appreciate you taking the time to show our efforts. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Lear Capital worked within my budget …

Lear Capital worked within my budget I asked many questions and they offered me options to choose from. They contacted me every step of the way as my order processed from ordering, shipping, and a followed up once I received delivery. Very professional at every step.

March 5, 2026
Lear Capital logo

Reply from Lear Capital

Sandra, thank you for taking the time to share your positive experience with us! We are happy to hear that our team provided helpful options and valuable information for your investment decisions. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

An outstanding employee


Our client rep is Derek Martine and we have been his clients since 2017. Derek has always been patient and takes time to explain every part of the transaction. We never felt he was all about "the sale". He is an outstanding representative for Lear Capital. The company has effectively followed through on all transactions.

March 4, 2026
Lear Capital logo

Reply from Lear Capital

Anita, thank you for your kind words about Derek! We are pleased that he's been responsive and personable for almost a decade-long relationship! Thank you for choosing to partner with Lear Capital.

Rated 5 out of 5 stars

I work with Calvin Popejoy

I work with Calvin Popejoy. Customer service that cannot be beaten. Lear Capital is alway Johnny on the spot and I appreciate all those who are behind the scenes. I would recommend Lear Capital to all which I do.

Thank you Lear Capital and have Hank you Calvin Popejoy.

March 4, 2026
Lear Capital logo

Reply from Lear Capital

Kenny, thank you for your encouraging feedback about our service! We are thrilled that Cal has provided accurate information and helpful assistance for your investment process, and we appreciate the gracious recommendation. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Smooth process

Smooth process

January 29, 2026
Lear Capital logo

Reply from Lear Capital

James, thank you for the 5-star review! We are pleased you had a good experience with us. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

James Dillon is my rep

James Dillon is my rep. Initially, he spoke very clearly of all my options. He helped me with the transfer of my actual silver. Regarding my recent 2nd purchase, he made sure I got the best price upon receipt of my check. He is pleasant and informative with my transactions.

October 9, 2025
Lear Capital logo

Reply from Lear Capital

Caryn, thank you for your gracious words about James! We are happy that you received helpful information and competent assistance for your transactions, and we appreciate you working with us again! Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

I moved an IRA Annuity to a Precious…

I moved an IRA Annuity to a Precious Metals IRA with Lear almost 2 years ago. My total value has grown significantly as a result. Both of the advisors I have had contact with provided me with straight forward easy to understand information that helped me make relevant decisions. If I have a question or concern, they respond in a timely manner which is much appreciated. I trust them with my retirement assistance and highly recommend Lear to anyone!

March 3, 2026
Unprompted review
Lear Capital logo

Reply from Lear Capital

Steven, thank you for the encouraging words about your experience with us! We are thrilled that you received helpful assistance and responsive communication, and we're happy to hear that you're significantly up! Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Brian Grimble

Brian Grimble made my first purchase of gold a more pleasant and reassuring experience. He was not only polite and fully informative, but a good listener and
personable conversationalist, as well.

February 25, 2026
Lear Capital logo

Reply from Lear Capital

Sal, thank you for your gracious words about Brian! We love hearing that our team was personable and professional, offering helpful information. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Patience of Peter G

Peter G answered my numerous questions spending 30-45 minutes with me more than once over a 5 week period when I finally moved forward. I could have bought lower moving faster but he wanted me to be comfortable even saying at the end of the order if I wasn't ready don't proceed. I'm very glad I did place my trust in Peter and Lear as we grow our nest egg to pass on to children!

March 3, 2026
Rated 5 out of 5 stars

Excelsior service!

David Jaume was very helpful during the entire process, from start to finish. Very communicative and informative. Takes the worry out of purchasing precious metals online. Lear is the best!

January 26, 2026
Rated 5 out of 5 stars

The people at Lear Capital are...

The people at Lear Capital are knowledgeable and helpful to make the rollover as seamless as possible. They made sure I got the most value for my money from the start and I'm confident that my money is not only safe from inflation but will also grow in value.

February 25, 2026

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