Lear Capital Reviews 3,120

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, helpfulness, and professional approach, making the investment process clear and comfortable. Many people highlight the exceptional customer service, noting that representatives are patient, informative, and go above and beyond to ensure a smooth and satisfying experience. The overall service and user experience are frequently described as excellent, with consumers appreciating the ease of transactions and the personalized attention received. However, some customers also noted issues with pricing transparency, mentioning they were not initially informed about commissions or fees. A few individuals reported unsatisfactory interactions with specific representatives, particularly when dealing with smaller investment amounts or questions about buy-back policies. There were also isolated concerns regarding unfulfilled promises, such as not receiving offered free silver or difficulties with understanding the actual value of purchased metals.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Customer service

Users describe positive interactions with customer service. Many reviewers praise representatives for being... See more

Product

Reviewers mention positive feedback about product. Many customers express satisfaction with the prompt... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism and... See more

User experience

Clients share positive opinions on user experience, often highlighting how easy and seamless processes were.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Peter G answered my numerous questions spending 30-45 minutes with me more than once over a 5 week period when I finally moved forward. I could have bought lower moving faster but he wanted me to be c... See more

Rated 5 out of 5 stars

What made it memorable you ask? Darius Steele is the answer. I have been in sales all my life (Yachts in my case) and I learned early on that once the information is passed to the client the humanity... See more

Company replied

Rated 5 out of 5 stars

Hi I was greeted with such grace. Morrey was patient with us provided helpful information regarding silver & gold. He answered all our questions he has always been available when ever we called or e... See more

Company replied

Rated 5 out of 5 stars

Frank Parrino retains his firm status as the pre-eminent account executive for Lear Capital. It is simply SOP for him to go out of his way to provide great service. In closing he is a lover of baseb... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Alternative Financial Service
  3. Gold Dealer
  4. Investment Service
  5. Non-Bank Financial Service
  6. Retirement Scheme Provider

Written by the company

At Lear Capital, your long-term financial security is our main concern. We have been America's Precious Metals leader since 1997, and we strive to not only earn your business but to maintain it with superior service. We can help you diversify your portfolio by purchasing bullion, acquiring premium rare coins, or by adding physical gold and silver to your existing IRA account. Whether you're looking to realign your asset allocation, maintain an aggressive hedge against global volatility, or secure tangible retirement protection, Lear Capital has a plan for you.

About Lear Capital

Written by the company

The Precious Metals Leaders Since 1997
At Lear Capital, your long-term financial security is our main concern. We have been America's Precious Metals leader since 1997, and we strive to not only earn your business but to maintain it with superior service. We can help you diversify your portfolio by purchasing bullion, acquiring premium rare coins, or by adding physical gold and silver to your existing IRA account. Whether you're looking to realign your asset allocation, maintain an aggressive hedge against global volatility, or secure tangible retirement protection, Lear Capital has a plan for you. We know you have a choice when it comes to investing in precious metals, and Lear has a streamlined acquisition process making your transactions FAST and EASY. We provide you with a personal account representative, a secure ordering environment, and a "real-time" investment relationship that keeps you abreast of spot pricing, precious metals news, and economic events that impact your retirement and your future. We also provide an industry leading Price Advantage Guarantee. Lear Capital is proud to have earned an A+ rating from the BBB and an AAA rating with the Business Consumer Alliance. We are also a PCGS (Professional Coin Grading Service) Authorized Dealer giving our customers the benefit of coin Grading Accuracy and Authenticity. We abide by the NGC's (Premium Guaranty Corporation) coin grading Standard of Integrity, and we support the ICTA (Industry Council for Tangible Assets) on issues of taxation, IRS regulations, and legislation that impacts all tangible assets.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

My representative Josh was patient

My representative Josh was patient, professional, knowledgeable of process and procedures. He took the time to answer all my questions understanding this is my first time delving into the precious metals arena. It is because of him I chose to start my first investments with Lear.

January 28, 2026
Lear Capital logo

Reply from Lear Capital

Nelson, thank you for the 5-star review of Josh! We smile to hear that he was professional and personable for your investment process, and we love hearing that you received helpful information from our team. Thank you for choosing Lear Capital.

Rated 1 out of 5 stars

I ordered this gold in November

I ordered this gold in November. $7692. I never got it! Gary says it was shipped to a depository I used to use. When I contacted them, they said they have never received any gold from Lear Capitol that Gary said was received in December.
It’s now February 2026 and I have no gold!
I’m going to look into this and see what legal measures I’m going to take because I’m done!

December 19, 2025
Lear Capital logo

Reply from Lear Capital

Hi Jeff, we're so sorry for our delays in communication. As Gary shared today, the metal was sent to the depository on 12/5. We're sorry the depository provided incorrect information, causing distress. Our customer care manager attempted to call you two different times today to help explain the documentation to you. We hope this helps you feel better about your investment quickly! We don't want you feeling upset when the metal is really there, and we apologize for the confusion.

Rated 5 out of 5 stars

Lear Capital is great at informing how…

Lear Capital is great at informing how to navigate coin investment.
Morrey Wasserman is my account advisor and he is helpful by his knowledge in coins investing. I trust Lear Capital
for their honesty. Thank you Morrey.
Virginia TRIASSI.

February 9, 2026
Lear Capital logo

Reply from Lear Capital

Virginia, thank you for your gracious words about Morrey! We love hearing that he has been knowledgeable and helpful in your transactions, and we appreciate you taking the time to share. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Get your silver from Lear

Received order as requested

February 12, 2026
Lear Capital logo

Reply from Lear Capital

Grant, thank you for taking the time to share your positive experience with us! We are glad you order went smoothly. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

I am very pleased with my experience

I am very pleased with my experience with Lear Capitol. I have made 2 purchases during the past 12 months. I was ignorant about purchasing and what to do if I had to sell the precious metals at a later date. I made a list of questions for Lear and every question was answered respectfully. I have since made another purchase and will continue to do so.

February 11, 2026
Rated 5 out of 5 stars

Mike was very attentive

Mike was very attentive. When they were extremely busy an my purchase couldn't be squeezed in higher up, he got the numbers I needed and handled it personally. I received a phone call apon shipping and once it landed he contacted me to make sure everything went smoothly. Thank you very much. Highly recommend 👌. They will now be where I take my business further on.

February 9, 2026
Rated 5 out of 5 stars

Good Experience

The person I worked with was knowledgeable and kind. The percentage taken for the cost of the purchase was less than other companies charge.

February 9, 2026
Rated 5 out of 5 stars

Very knowledgeable agents

Very knowledgeable agents. Cooperative and explained everything in good detail. They were faithful in keeping me updated on delivery progress.

Have made two purchases from them and had no problems at all. Will use them again.

February 9, 2026

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