Learning Key Training Academy Reviews 28

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Helpful, friendly and professional welcome from warm staff. Well equipped and organised, even provided hot drinks and chocolates which was unexpected

Company replied

Rated 4 out of 5 stars

Very helpful and friendly staff especially Jacob with a nice atmosphere. Would recommend booking here in the future

Company replied

Rated 5 out of 5 stars

All of the staff are very friendly, easy to talk to and were super helpful with my work experience and online course which helped me to learn a lot very effectively

Company replied

Rated 4 out of 5 stars

Staff were efficient, friendly and professional. The environment is modern and the facilities are accessible and clean.

Company details

  1. Adult Education School
  2. Career and Education Provider
  3. Career Guidance Service
  4. Distance Learning Center
  5. Learning Center
  6. Training Centre

Written by the company

Learn in-centre, at home, work or on the move. Whether you want to improve your career prospects or get back to work, our rich and engaging learning experience enables you to focus on your goals. Join live classrooms, hands-on training and interactice workbooks, whatever your learning style – we’ve got you covered. We partner with the best learning platforms available so that you have the best possible learning experience. As an approved testing centre with many accrediated providers, we can support lifelong learning and retraining in your chosen career.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

Exam experience

Centra was extremely organised and clean and the invigilators were professional and knowledgeable

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, polite, lovely staff.
Appropriate environment for giving exam without any distractions/disturbance.
Equipments are well functioning.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

10/10

Helpful, friendly and professional welcome from warm staff. Well equipped and organised, even provided hot drinks and chocolates which was unexpected

November 11, 2025
Unprompted review
Learning Key Training Academy logo

Reply from Learning Key Training Academy

Thank you very much for your positive review. We are delighted to hear you found our staff warm, helpful, professional and friendly. Our facilities are designed specifically to cater to the needs and comfort of our visitors. We are very happy to hear you enjoyed the sweets and complimentary hot drinks, especially now we're approaching winter! We greatly appreciate your feedback because it helps us to know what we're doing right. Thank you very much for choosing us and we wish you the best of luck with your results! You're always welcome if you need us in the future.

Rated 5 out of 5 stars

Very professional

Very professional, extremely helpful and always willing to check regulations for exam

November 11, 2025
Unprompted review
Learning Key Training Academy logo

Reply from Learning Key Training Academy

Thank you very much for your positive review. We are very happy to hear you found our service very professional and extremely helpful. Our staff understand that exams for large groups require close attention to detail, they take their duties and responsibilities very seriously to ensure you receive the best possible service. We are very grateful for your feedback because it helps us to improve. Thank you very much for choosing us and we wish you the best of luck with your results! You're always welcome if you need us in the future.

Rated 5 out of 5 stars

Very friendly staff and seamless…

Very friendly staff and seamless experience

November 11, 2025
Unprompted review
Learning Key Training Academy logo

Reply from Learning Key Training Academy

Thank you for your positive review. We are really happy to learn you found our staff very friendly and the experience seamless. We aim to deliver the best quality service so you can focus on your exam, our dedicated staff work hard to make the process goes as smooth as possible for your convenience. Your feedback is very important to us by helping us to learn how we can deliver the best service we can for the success of our visitors. Thank you for choosing us and we wish you the best of luck with your results! You're always welcome if you need us in the future.

Rated 5 out of 5 stars

Great

Great, clean, quite environment to do an exam in.

October 27, 2025
Unprompted review
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Reply from Learning Key Training Academy

Thank you very much for your positive review. We are delighted to hear you found our centre clean and quiet. We understand exams can be a nervous experience for visitors, so we take extra care to ensuring our facilities are comfortable. We are keen to learn more about individual experiences because it helps us to improve. Thank you for choosing us and best of luck with your results! You're always welcome if you need us in the future.

Rated 5 out of 5 stars

Very professional service and testing…

Very professional service and testing facility. Simple procedure and great customer service. Highly recommended

October 14, 2025
Unprompted review
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Reply from Learning Key Training Academy

Thank you very much for your feedback. We are very happy to hear you found our services very professional and our testing facilities convenient. We understand that when visitors come to do exams, they want a smooth and seamless process so they can focus on what matters: the exam itself. We are always learning new ways to make your experience even better. We really appreciate your feedback because it helps us to improve and understand what we are doing right and what we could be doing better. Thank you for choosing us to do your exam, we wish you the best of luck with your results! You're always welcome if you need us in the future.

Rated 5 out of 5 stars

Calm environment

Very calm environment that cooled my nerves before the test.
Also great test conditions without distraction.

October 13, 2025
Unprompted review
Learning Key Training Academy logo

Reply from Learning Key Training Academy

Thank you very much for your positive feedback! We are absolutely over-the-moon to hear we calmed your nerves before the test. It is very common to feel nervous before an exam, we witness many visitors on a daily basis. We strive to help them feel settled and comfortable before an exam as best we can. We are very happy to hear you also found our test conditions great and had no distractions. We take our duties on these matters seriously because these exams are important to our visitors, which makes them very important to us! We are always seeking new ways to improve the quality of our test facilities and your feedback really helps us to achieve that. Thank you for choosing us to do your exam and we wish you the best of luck with your results! We are always here if you need us in the future.

Rated 5 out of 5 stars

Friendly and helpful staff and good…

Friendly and helpful staff and good facilities.

October 13, 2025
Unprompted review
Learning Key Training Academy logo

Reply from Learning Key Training Academy

Thank you very much for your feedback, we are very happy to learn you found our staff friendly and helpful. Our staff are strongly aligned with our company-wide values, they understand how important these exams are to our visitors and we want to deliver the friendliest service so that you feel welcomed. We are also very happy to hear you found our facilities good! We are continuously collaborating on how to improve them and your feedback helps us understand the best direction to take. Thank you for choosing us to do your exam and best of luck with your results! We are always here if you need us in the future.

Rated 4 out of 5 stars

TMUA

Very helpful and friendly staff especially Jacob with a nice atmosphere. Would recommend booking here in the future

October 13, 2025
Unprompted review
Learning Key Training Academy logo

Reply from Learning Key Training Academy

Thank you very much for your feedback! We are very proud our staff member, Jacob, was very helpful and gave you a friendly experience. Our staff are proud to serve our visitors during such an important time of their career, we are delighted to hear you found our facilities positively atmospheric! We are also very grateful that you would recommend us, your feedback really helps us to improve the quality of our services. Thank you for choosing us to do your exam and we wholeheartedly wish you the best of luck with your results! We are always here if you need us in the future.

Rated 5 out of 5 stars

Simple sign in and good test facilities.

Very straightforward sign in and quite place to take test without distractions.

October 10, 2025
Unprompted review
Learning Key Training Academy logo

Reply from Learning Key Training Academy

Thank you very much for your feedback. We are happy to hear you found the sign-in process straightforward and the facilities quiet with no distractions. We work hard to ensure our facilities are at the highest standard possible, your feedback helps us to achieve that. Thank you for choosing us to do your exam and we wish you the best of luck with your results. We are always here if you need us in the future.

Rated 5 out of 5 stars

Great

Explained everything well before I sat my ESAT.

October 10, 2025
Unprompted review
Learning Key Training Academy logo

Reply from Learning Key Training Academy

Thank you very much for your feedback. We are very happy to learn that our staff explained everything well to you. We know the ESAT is an important admissions test for university, informing our visitors concisely and effectively is very important to ensure you are fully prepared beforehand. We aim to keep everything simple and straightforward so you can focus on your test. Your feedback is very helpful for us to improve the quality of our admissions process, so we would like to express our gratitude. We wish you the very best of luck with your ESAT results! We are always here if you need us in the future.

Rated 5 out of 5 stars

Kind and Organized Invigilators

The invigilators are professional and kind, always smiling which is nice to have before the exam. Very organized and relatively on time with the exam schedule

November 12, 2024
Unprompted review
Learning Key Training Academy logo

Reply from Learning Key Training Academy

Thank you very much for your feedback. It is always great to hear that our invigilators were organised and kind. Even better to learn they are always smiling! We want our staff to make your experience very positive and often they go the extra mile to make our visitors feel welcome. We understand tests can be a stressful time, so anything we can do to help you feel more comfortable - our staff will certainly go that extra mile for you. Thank you for your very positive and kind feedback, we are really delighted to learn your experience was fantastic. We wish you the very best of luck with your results! We are always here if you need us in the future - ready to go that extra mile to give you the best experience.

Rated 1 out of 5 stars

Incompetent staff with poor operating…

Incompetent staff with poor operating procedures, can’t communicate effectively and leave the onus of rectifying mistakes they have made on the customer.

July 20, 2024
Unprompted review
Learning Key Training Academy logo

Reply from Learning Key Training Academy

We are sorry to read about your experience and we are currently investigating your case with the examination company, as discussed with you. This is not reflective of the experience that our exam candidates usually have with us. We administator hundreds of exam each month we take pride in our support for candidates who undertake certification exams with us. We hope the situation regarding rescheduling your exam will be resolved quickly. Please reach out to hello@learningkey.co.uk if you want to discuss this further.

Team at
Learning Key Training Academy

Rated 5 out of 5 stars

Friendly staff and great working…

Friendly staff and great working environment, I enjoyed having a week work experience here and would recommend this place.

July 12, 2024
Unprompted review
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Reply from Learning Key Training Academy

Thank you for the postive feedback Joshua! We hope you enjoyed your work experience with us. Good luck with your studies and hoep to see you soon for your end of course exam in Python!

Team at
Learning Key Training Academy

Rated 5 out of 5 stars

Great staff who are extremely friendly

Great staff who are extremely friendly. Facilities are great for both training and examination.

July 12, 2024
Unprompted review
Learning Key Training Academy logo

Reply from Learning Key Training Academy

Happy to help you Callum with your training and certification. Nice to hear you are being supported by all the staff. Good luck with your continued professional development.

Team at
Learning Key Training Academy

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