The course was very informative and opened my eyes to tips and techniques which really helped. The teacher was good, had a different approach to the routine teaching methods, which made the classes... See more
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I truly appreciate the support and preparation I received throughout the course. The entire course was both enjoyable and highly informative. I especially found the group webinar sessions very he... See more
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I have been watching the recordings of Ajub Janbaz all the way through. Although the sessions were interactive and friendly, I found Ajub's style quite patronising. When people had questions, he would... See more
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I'm so glad I chose LearnQ to gain knowledge and get my Community Interpreter Level 3 certificate. The webinars with Mr Ajub were absolutely amazing! I've just received an email saying that I've pass... See more
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Company details
- Distance Learning Center
- Adult Education School
- Education Center
- Learning Center
- Training Centre
- Training School
Written by the company
Save Time and Money with Flexible Online Training from Learn Q. Learn Q offers a wide range of online training solutions, accredited courses and resources for Managers, Supervisors, HR Practitioners, Individuals and more. Increase productivity, expand skills and make team members feel valued by investing in online professional development courses with Learn Q. Grow your business by upskilling your workforce and unlocking their potential. With our comprehensive range of high-quality training courses, your business will benefit from the convenience and flexibility of online learning, combined with excellent value. With Learn Q, you can feel confident that you, your team and your business are protected, by gaining the knowledge, skills and accreditations needed to do their jobs and ensure you are compliant. The expertly created courses and accredited qualifications offered by Learn Q, regulated by Ofqual and others, will help meet your business and career development goals. As a leading provider of online training, Learn Q has a full catalogue of courses to upskill your team, as well as keeping your business compliant. Our professional and helpful team will support you in selecting the best courses to meet your business needs and will help to ensure you are meeting your legal requirements.
Contact info
Monkswell House, Manse Lane, HG5 8NQ, Knaresborough, United Kingdom
- 0333 444 1302
- admin@learnq.co.uk
- learnq.co.uk
4.6
Excellent
232 reviews
No history of asking for reviews
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Replied to 100% of negative reviews
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Very good course and fantastic staff
All the team is very helpful and kind, the tutor is very professional and the passion for what he does is very clear. The course is very good and enjoyable, I can recommend it without any hesitation. Also it's great that you can study and then take the exam separately when you feel ready.
April 27, 2022
Reply from Learn Q
Thanks very much for this review Laura, we are really pleased that you are enjoying the content and that the passion that Ajub has for the qualification is clear to see. it is important to us not to force students into taking an exam before they are ready, and a key aspect of our flexible approach.
A well structured and comprehensive course
The course is well designed. it has a very useful hub with resources that support the lessons. The lessons are really worth attending as they are very interactive and therefore, there is more learning going on. The tutor is very friendly and encourages participation. Communication with the administrators has also been very effective throughout.
I would only add more videos with practical examples from lesson 1.
April 21, 2022
Unprompted review
Reply from Learn Q
Thanks very much for this review. we do try to offer as many resources as we can for the amount paid by our students. We will take your suggestion on board but if it will result in increased costs then we may not be able to introduce them as not all learners can afford a higher price, and we want to keep our course as accessible as possible. Of course, like most learning organisations we also encourage learners to complete their own research to supplement what we provide, so there is nothing to stop you and others finding additional videos and practice examples and even sharing some of those with your classmates if you would find it useful.
The staff are very helpful and…
The staff are very helpful and accomodating.
Loads of insight and support.
I am very happy with the service and high level of great customer service!
Thank you,
Alina
April 18, 2022
Reply from Learn Q
Thanks very much for this review Alina. We are extremely pleased that you have found the service to be high quality and that the course is insightful and well supported. We try to give students the best possible chance of becoming successful, high quality interpreters.
Very good cours
April 8, 2022
Reply from Learn Q
Thank you very much for this feedback, we are pleased that you have found the course useful.
The LearnQual Team
One of the best courses ever
One of the best courses ever! Delivered with such a positive attitude and professionalism. It is a real pleasure to listen and get involved! Rob and Joanna are so friendly and dedicated. Thank you and hope to keep in touch as you are so lovely! 😊
April 2, 2022
Unprompted review
Reply from Learn Q
Thanks for your review Laura. We are extremely pleased that you enjoyed the course and found the team to be helpful and friendly. Please do keep in touch and perhaps in the future you can help us assess other students.
Really good communication
Really good communication
Course is great
Really happy I joined!!
March 25, 2022
Reply from Learn Q
Thanks very much for your review, we do make a huge effort to be as responsive as possible so we are pleased that you have found this to be the case
Brilliant Teacher brilliant course I…
Brilliant Teacher brilliant course I like it so much
He is make things easier for us
Looking forward when I finish level 3
I will book it with you guys again to do level 6
March 24, 2022
Reply from Learn Q
Thanks Haider we are really pleased that you enjoyed the course and we are looking forward to seeing you pass
A very comprehensive and thoroughly…
A very comprehensive and thoroughly enjoyable course, lots of information to digest and very pleasantly delivered by the host .
Many thanks
March 23, 2022
Reply from Learn Q
Thanks for this fabulous review. We try to include as much information as possible to help our students and Ajub is a first class tutor - glad you enjoyed his sessions
The LearnQual team
Waste of money!
Please do not waste your money with this company. They are known for making money, and it's a scam. Please avoid this organisation at all costs.
March 11, 2022
Reply from Learn Q
You did indeed waste your money but as a company that has helped hundreds of learners achieve their goals this is definitely not a scam.
The reasons you failed were completely yours, as I will explain:
The Level 3 Certificate in Community Interpreting, if successful, allows Interpreters to work with a wide range of public services, including hospitals, benefits, housing, social services and local government. In these situations (often working with vulnerable people) poor interpreting can literally risk a persons income, living conditions and health so we do need to make sure that interpreters who pass with us are genuinely competent at the role. For yourself, you did not prove this (in fact your exam was one of the worst we have seen) so we cannot just hand out a certificate to you. On the basis of your exam, you would be a serious risk to those you interpret for so there is no way you should be interpreting for others.
Due to the risks mentioned above, this qualification is not something that should be underestimated, however, you clearly underestimated it and thought you could pass without putting any effort in. We can see from your student records that you did not attend all the classes (your scheduled classes haven't even finished yet), have not accessed the online resources and have not put any work in to studying at all. You only joined the class on 3rd March and sat the exam within a few weeks which is sometimes fine for experienced interpreters but not for those just starting out. You can see in all of our documentation that we recommend studying a minimum of 60-80 hours before taking this exam because you do need to know what you are doing and even experienced interpreters need to regularly work on their vocabulary. You also tried to reschedule your exam because you hadn't prepared and only went ahead as the request to reschedule was the day before the exam and would you would have incurred an admin fee had you rescheduled. We did warn you of the risk of attempting the exam without preparing at the time but you insisted you had the skills and knowledge to be successful.
In terms of the exam itself, as stated, yours was one of the worst performances we have seen. It was full of errors that in a real life situation would have risked the health, if not the life, of the person you interpreted for. You showed a complete lack of understanding about the interpreter role, an demonstrated a complete lack of knowledge of the specialist terminology and vocabulary (as stated on your feedback - you could not find equivalents for “Depression and anxiety”, “wreck”, “appreciated”, “judge”,” comfortable”,” over analysing”, “help”, “” observation”, “plan of action”,” dominate”), interpreted “depression and anxiety” as “problem to mind” (which is meaningless). You translated “weekend”, as “Saturday”, “I will try to cut down on drinking”, as “ She wants to leave her partner”(completely incorrect and suggests you just guessed what was being said),” and many more. If this was genuinely a depressed person looking for help they certainly wouldn't have had any comfort from this session and could have easily gone home and hurt themselves. This is unacceptable for a highly vulnerable patient.
At LearnQual we do not simply give certificates away to people who enrol, and pride ourselves on our high standards and the high quality of students who achieve a pass.
So yes, if you do not take the exam or the role seriously, if you rush the content, if you do not complete the course, if you do not prepare for your exam and if you do not put any preparation work in then you will end up wasting your money. However, you are the only one that can be blamed for wasting it as we have a very good pass rate for students who can be bothered to put the effort in.
If you are actually serious about becoming an interpreter, you can still access all the course materials and go through them properly, then go for a resit which will allow you to get some value for what you have paid.
Regards
Rob Mynett
CEO
Excellent course and the tutor is…
Excellent course and the tutor is fantastic. Worth of every Penny.
March 11, 2022
Unprompted review
Reply from Learn Q
Thank you so much for this feedback. We try to deliver the best value that we can in our courses and we are fortunate to work with the best possible tutor to deliver the content, who can bring experience and knowledge into each session and truly cares about helping our students.
Very convenient and flexible pay system.
March 10, 2022
Reply from Learn Q
Thank you very much for this feedback. It is important for us to make the course as affordable and accessible as possible for students, which is why we have so many interest-free options for payment.
The perfect course provider for people with busy lives. Excellent teaching and service. Highly recommended
As I received my official Level 3 Interpreting Community certificate today, I would like to express my sincere thanks to the LearnQual team for helping me achieve my goal.
Already an experienced translator, I had been thinking about doing a Level 3 interpreting course for a while when I stumbled upon LearnQual on Google. Their offering appealed to me for two reasons: 1) the relatively low cost; 2) the option to do this entirely online, in my own time. I was somewhat skeptical as I’d never heard of this company before, and their course fees are significantly lower than those of other course providers.
Nonetheless, I filled out an online form to register my interest. I was surprised when Rob (the owner of the company) personally called me on my mobile to give me more information about the course and the company on the same day! He convinced me that they were a legitimate company, which had already helped many learners pass their interpreting exams.
I enrolled on the same day and started studying straight away! The online content was excellent and I have no doubt that I could’ve passed the exam with the help of the online content alone, and indeed this was my original plan. However, I decided to give the weekly live online seminar a go and, wow! Our tutor Ayub was absolutely brilliant and it was lovely to meet (albeit virtually) my course-mates every week. Ayub is a professional and highly experienced interpreter and gave us all so much useful advice – we all felt that he was simply inspirational. Thank you Ayub for sharing your professional and personal wisdom with us!
Joanna has been fantastic at dealing with any admin-related requests I had and was always friendly and professional, both on the phone and email. I booked my assessment in late November and took the exam two weeks later. It was all a pretty straightforward process and I’m so pleased that I managed to obtain a new qualification to give my career a boost with a relatively small financial investment (less than £500, with interest-free monthly payment options) and was able to achieve this without having to travel to a physical classroom – as a mother to two young children and a busy freelance translator, this flexibility was 100% crucial and for me is what makes LearnQual an excellent option for learners with a busy life.
All in all, I cannot recommend LearnQual enough. A big thanks to Rob, Ayub and Joanna for helping me along the way!
March 5, 2022
Unprompted review
Reply from Learn Q
Thank you so much for this extremely comprehensive review. We try to deliver the best possible value for students and our team strive to deliver the highest quality service to support you. Ajub is one of the best tutors that I have worked with and he brings the sessions to life with his approachable style and his wealth of experience. Joanna is brilliant - very smart and ensures that the quality and compliance of what we deliver is of the highest standard possible which is essential for highly regulated qualifications such as interpreting. We always make an effort to be as responsive and approachable as we can and ultimately our aim is to see students work hard and pass their exam first time, which is exactly what you have done and no less than you deserve after the hard work and dedication that you have put in. Congratulations on passing and I, along with everyone at LearnQual wish you all the best in your future career.
Rob & the LearnQual team
The course is informative and useful
The course is informative and is definitely useful for me to pursue a career in interpreting if I choose to. Unfortunately, practical practice with other students in the group is not possible due to the lack of students with the same target language.
February 20, 2022
Reply from Learn Q
Thanks for this review. I appreciate what you are saying and we would love it if we could run training groups that were language specific.
Unfortunately, it is not possible for us to guarantee the other students on your class speak the same language as you because we cannot control who signs up and when. If we wanted to run language specific classes, we would have to cut the number of classes that we provide to one or two per year per language which is often less convenient for students, and / or increase the costs significantly as our classes would have less students which is often not desirable either.
You do have a couple of options if you wish to practice and do not have friends or family to practice with, however:
- You can join our Facebook group where you can connect to other students who may not be in the same class. Often many students in multiple languages are looking for practice partners there (https://www.facebook.com/LearnQual-341668140405417/?view_public_for=341668140405417).
- You could also book hour long private 121 sessions with our tutors that allow you to practice with someone in your language. These sessions are very reasonably priced and can be booked via our website here: https://learnqual.com/product/one-to-one-interpreting-tutoring-1-hour/
Many of our students find these two options tremendously helpful when it comes to practicing.
Thank you LEARNQUAL
My name is Francine. I come here to leave a huge "Thank you" to LearnQual company and his team.
Thanks to them my dream of becoming an interpreter came true. From the first day I contacted them for information about the course and everything, I was very kindly received, by Rob Mynett who answered to all my questions and concerns before I committed myself. Thank you Rob, for your availability and your kindness.
I benefited from them an exceptional course, an attentive tutor, full of experiences who gave me the strategies and tips that allowed me to pass my exam at the first attempt. Thank you Ajub Janbaz.
Joanna Bliicharz one of the exceptional member of this team. Thank you for your advice, thank you for your support, your help.
Thank you to the LearnQual team, for their dedication and professionalism, for their help and their support.
I strongly recommend them to all those who would like to undertake this new career as an interpreter and do not know where to start. LearnQual compagny will follow you, and guide you until you get your certificate.
Thanks again and again to LearnQual for your GREAT JOB.
February 12, 2022
Unprompted review
Reply from Learn Q
Thanks so much for this review Francine. You worked very hard on your qualification and got a well deserved pass and we are delighted that we were able to assist you in what I'm sure will be a successful career.
Rob, LearnQual Team
The teachers are thorough and clear and…
The teachers are thorough and clear and there is a depth of information that preps you for the exam.
February 1, 2022
Unprompted review
Reply from Learn Q
Thanks very much for this feedback, we work with some outstanding tutors who really bring the content to life, and we try to give as much information as possible to help you prepare for the exam. We're glad you found the experience rewarding.
The LearnQual Team
Easy website to use
Easy website to use. Very useful information about mock exam papers. Helped me to pass the exam first time.
January 27, 2022
Reply from Learn Q
Thanks very much for your feedback - we are very happy that you found the website easy to use and congratulations on passing first time. All the best in your interpreting career.
Glad I did go with Learnqual for…
Glad I did go with Learnqual for Community Interpreting level 3. After reading many positive feedbacks I sign up with the course. From first day if learning and setting up my account to the exam and confirmations of passing exam everything was nice and easy, pleasure to learn new things with Learnqual. Highly recommended, professionals, easy approachable and helpful. Love that fact I was given detailed feedback of my exam to see points I need to work on in future. Good luck to these who starting courses with Learnqual!
January 26, 2022
Reply from Learn Q
Thank you very much for this feedback, we strive to provide the very best experience that we can for learners. We strongly believe that feedback is very important even when you pass so that you can understand what you are doing well and where you might still be able to develop so I'm glad you found the feedback useful. well done on passing, and good luck in your future career.
Regards
Rob
Thank you!
Course: Level 3 Certificate in Community Interpreting; group tutor Ajub absolutely excellent; very professional approach; highly recommend his webinars.
January 18, 2022
Unprompted review
Reply from Learn Q
Thanks so much for this feedback Marina. We love working with Ajub as he is a superb tutor and really knows the interpreting business. We are fortunate to have Ajub on the team and are very glad that you enjoyed his webinars.
Fantastic course
Fantastic course and very friendly staffs. A lot of useful resources available online to get the qualification quickly.
I have managed to get level 3 of interprering within 4 weeks
November 8, 2021
Unprompted review
Reply from Learn Q
Thanks very much for this review Mohammad and congratulations on passing the exam. You did very well to get the certificate in a relatively short time period and definitely one of the quickest students to complete it! all the best for the future.
Regards
The LearnQual team
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