I initiated contact upon receiving a direct mail advertisement. The credit app process was simple - just a few questions over the phone. The Financial Specialist, Dean D., promptly found a reasonabl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very efficient and focused business operation. My entire transaction was completed with a few hours. The only small negative issue I had was a "hard sell" on extras, such as an expensive vehicle serv... See more
For anyone who has NOT been through this lease buyout process, I was impressed with how simple it was. I have to give a shout out to Cameron Clark, the agent who helped me through everything. Granted... See more
Matthew from Lease End made this experience very easy! He answered all our questions and went the extra mile to get us the best rate and payment! I would definitely recommend Them for anyone looking t... See more
Company details
Written by the company
Lease End’s mission is to empower auto lease owners with the technology to easily exit their lease. We know end-of-lease decisions can be stressful and complex, so we've found a way to simplify the process for lease owners. We provide the expert tools and advisory services to help lease owners make a quick and informed decision about ending their car lease, and we assist them with the entire process. Lease owners can buy out their lease and keep their car, all without ever stepping foot into a dealership. We help customers unlock the equity they've earned in their leased car, and whatever end-of-lease option they choose, we ensure the entire transaction is easy, quick and completely stress-free. It's the easiest way to end your lease and keep your car.
Contact info
1001 E Main St, , 83318, Burley, United States
- 8449022842
- hello@leaseend.com
- leaseend.com
4.8
Excellent
2K reviews
Replied to 53% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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This experience was so smooth and very…
This experience was so smooth and very quick! I cannot complain! Thanks to everyone who had a hand in it.
March 3, 2026
Unprompted review
This was by far the easiest way to buy…
This was by far the easiest way to buy out my lease. Dean and Jess were extremely helpful. They answered all my questions and said I could text them any time , with any questions I may have. I would highly recommend using them. Got a fantastic rate and a payment that was where I wanted it to be. Thank you Dean and Jess!
March 3, 2026
Unprompted review
Easy and Quick Process
Easy process so far. Easy and straightforward application. Quickly found a loan at a good rate, funded quickly and purchase completed quickly. Waiting on the title transfer currently so the process is not complete yet. So far it has been smooth.
March 3, 2026
Unprompted review
Sam was a jewel to work with
Sam was a jewel to work with. Talk about it being painless, in under 20mins it was a done deal. All from the comfort of home ... Keep up the great work Sam, you n lessened are #1 and will be highly recommended...... John
March 2, 2026
Unprompted review
Incredibly fast and easy with great…
Incredibly fast and easy with great terms.
March 2, 2026
Unprompted review
Dean was very helpful and explaining…
Dean was very helpful and explaining all of my options
March 2, 2026
Unprompted review
Too many credit inquiries
The process was simple, but had I known I would have five hard credit poles in order to refinance my car from different companies. I would’ve went in different route.
May 22, 2025
Unprompted review
Reply from Lease End
Thank you for sharing your feedback. Lease End understands how frustrating multiple hard credit inquiries can feel, especially if that was not your expectation going into the process. During the online application, the consent language explains that by submitting, the Driver authorizes Lease End to obtain a credit report from “Experian or other sources” and also allows Lease End, its agents, and third-party lenders to access the application and credit information in order to process financing options.
That said, Lease End recognizes that disclosure alone does not always mean the process feels clear in the moment. Lease End is continuing to review how this is explained so Drivers better understand that seeking financing options may result in multiple credit inquiries from potential lending partners. Transparency matters, and the feedback is appreciated.
Lease End is committed to delivering The Only Loving End-of-Lease Experience, and that includes finding ways to make the process clearer and more Driver-friendly.
Further, within a couple weeks, the credit bureaus consolidate the inquiries into one.
Dean did a great job of finding the…
Dean did a great job of finding the right fit for our loan.
February 26, 2026
Unprompted review
The experience was amazing
The experience was amazing! It was so fast and easy. It was a Saturday, so I did not expect to hear anything back until Monday. I got a call less than an hour later. Paperwork was signed and done a half hour after that. Trent was very helpful!
February 21, 2026
Unprompted review
I appreciate the work that they did, but
I appreciate the work that they did. I got a great rate and they handled all of the paperwork. I don't have any issues with that or even that they charge fees for processing paperwork (they get the bulk of their money from the lenders as a commission).
The problem is they do not provide a statement of settlement of the charges from the loan. They provide a good faith estimate. However, my buyout turned out to be less then the estimate and then they charged me a registration fee when there was no change in the registration.
I estimated that they owed me back about $800.
I asked for a statement of my account and was told that they do not provide one.
I was told that the extra funds would be paid to my loan as a back end payment (which is fine) but two months after my loan closed, no money has been sent to the bank.
December 5, 2025
Unprompted review
Fast easy smooth process unbelievable…
Fast easy smooth process unbelievable how easy it was!
February 20, 2026
Unprompted review
Excellent, what a great experience
Took a little time, but was well worth it. Super nice people that are located in the US, helpful, understanding, and.....patient. this was a great experience, I would highly recommend.
Matthew.....thank you.
February 23, 2026
Unprompted review
All staff members were professional and…
All staff members were professional and friendly. But John went above and beyond to help me get my lease purchased. I had a lot of obstacles and he was kind, patient, and communicative through the whole process. I am extremely grateful.
February 23, 2026
Unprompted review
Nice follow up
Nice follow up. The team (Julie) showed a great sense about I needed quick answers and when I need more time to think about it or review my options. Prompt answers when was need it, patient when I needed more time.
February 20, 2026
Unprompted review
Thank you for making my lease buyout…
Thank you for making my lease buyout easy and giving me an affordable apr rate, warranty, gap insurance and my payment plan affordable.
February 18, 2026
Unprompted review
Trent was incredibly helpful and…
Trent was incredibly helpful and transparent. He was timely in his responses and provided excellent customer service.
February 19, 2026
Unprompted review
Worked with Sam and very pleased with…
Worked with Sam and very pleased with his help. Easy process that I could execute totally on my phone.
February 19, 2026
Unprompted review
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