Leather Creations Reviews 

35
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality and durability of the furniture, often noting how well items hold up over many years. Reviewers frequently commend the staff for their extensive knowledge, helpfulness, and passion, which greatly assists in making informed choices. The company's customer service is consistently described as excellent, with people appreciating the ongoing support, even years after purchase, and the smooth overall experience. Consumers also value the impressive variety of styles, colors, and leather qualities available, allowing for personalized choices that perfectly fit their homes.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, durability, and... See more

Quality

Customers consistently express high satisfaction with the quality of products, highlighting the impeccable... See more

Staff

Customers had positive experiences with staff, frequently praising their knowledge, helpfulness, and... See more

Customer service

Reviewers consistently express satisfaction with customer service, often citing it as a key reason for repeat... See more

Service

Clients share positive opinions on service, consistently highlighting the exceptional quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We hit the jackpot at an estate sale — a 2007 Leather Creations couch, chair, and ottoman in amazing shape! We stopped by the Leather Creations store for cleaning supplies and met Greg Morse, who was... See more

Company replied

Rated 5 out of 5 stars

This is my sister’s and my third time purchasing furniture from Leather Creations, and once again the experience was exceptional. Rob took incredible care of us. He was patient, attentive, and gen... See more

Company replied

Rated 5 out of 5 stars

We purchased furniture from the Mall of Georgia Leather Creations in the past and are now looking for another set. We can't imagine purchasing from anyone else. It's all real leather and made locall... See more

Company replied

Rated 5 out of 5 stars

The variety of sofa styles, from traditional to contemporary, was impressive. Being able to pick a style you love, along with the color and leather quality, was a fantastic bonus. On top of that, the... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Furniture Manufacturer
  4. Home Theater Store
  5. Living Room Furniture Store
  6. Sofa Store

Written by the company

We are a custom leather furniture manufacturer and retailer. With over 100 styles and over 100 leathers and colors. Offering Full Top Grain Leather sets that rest on a 1" hardwood frame construction and backed by the best warranty in the industry. Nationwide shipping available. Showrooms in the Atlanta & Chicago markets. Since 1994 Leather Creations has become Atlanta's leading leather furniture source. Our incredible selection gives you the ability to dream big and deliver that dream. Backed by the best lifetime warranty in the industry, you can expect your furniture to last and to look good.


Contact info

4.8

Excellent

TrustScore 5 out of 5

35 reviews

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4.8

All reviews

(35)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Leather sofa set purchase

The variety of sofa styles, from traditional to contemporary, was impressive. Being able to pick a style you love, along with the color and leather quality, was a fantastic bonus. On top of that, the craftsmanship and quality were top-notch. The sales staff was also incredibly knowledgeable and helpful. We’ve had our set for three years now and couldn’t be happier.

May 30, 2025
Unprompted review
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Reply from Leather Creations

Thank you very much for sharing, keep taking care of the leather and you will be enjoying your set for a very long time!

Rated 5 out of 5 stars

Best long lasting furniture

Bill at Kennesaw was so helpful. This is the second purchase we have made - the first was over 15 years ago. Their leather furniture is second none. I abuse mine by coming in sweaty, dirty, sandy and it just lasted - we live on the coast in Fl and I traveled back to Atlanta when we were ready purchase.

January 18, 2026
Unprompted review
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Reply from Leather Creations

Thank you so much for sharing, AND for making the trip back when it was time to get your new set!

Rated 5 out of 5 stars

Comfortability

We have had a sofa for 26 years and it’s still on good shape . I will return to buy another unit

November 15, 2025
Unprompted review
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Reply from Leather Creations

Thank you very much for sharing, we love to hear from customers that have been enjoying their furniture for such a long time!

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service! We love our sofa too 😊

November 9, 2025
Unprompted review
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Reply from Leather Creations

Thank you very much for sharing, we love our product and know you will be enjoying it for MANY years to come!

Rated 5 out of 5 stars

Leather Creations - the best!

I have been a customer of Leather Creations in Deerfield for nearly 10 years. That relationship has continued because of the outstanding service I have received on over a dozen visits. We have made multiple purchases during this timeframe, and the service and quality of the experience is exceptional. It has been an enjoyable process working with either Wade or Jerry to meet our needs. The expertise and professionalism of them both is extraordinary. The quality of their merchandise is top notch and our multiple couches and love seats look brand new to this day. I am sure the leather cleaner and conditioner is helpful and we have followed their recommendations for care. A great and proven result. I would recommend to anyone looking for a quality piece of furniture to start with Leather Creations in Deerfield. You won't need to go anywhere else.

September 23, 2025
Unprompted review
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Reply from Leather Creations

Thank you very much for sharing. We are very proud of both our products and our people so hearing your story is wonderful. we know that you will be enjoying your pieces for many years to come!

Rated 5 out of 5 stars

Best Leather Furniture Ever Made

Leather creations has amazing customer service and a great product. We purchased a set in 1994 and it lasted almost 30 years. We just purchased another set and it is beautiful and well made. We have tried other companies and there is no comparison. The Kennesaw store is very helpful, knowledgeable, and professional as is the Alpharetta store.
Thank you, Leather Creations!!

August 31, 2025
Unprompted review
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Reply from Leather Creations

Thank you very much for sharing!

Rated 5 out of 5 stars

Sales Experience

Salesperson was very knowledgeable about product. Answered all our questions. Was attentive but not overwhelming.

August 30, 2025
Unprompted review
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Reply from Leather Creations

Thank you very much for sharing!

Rated 5 out of 5 stars

This is an amazing custom-furniture…

This is an amazing custom-furniture manufacturer of leather furniture. I purchased a sofa and loveseat from Leather Creations 20+ years ago, and loved it so much that I purchased another sofa and loveseat recently. The selection, quality, and customer service are top-notch.

August 13, 2025
Unprompted review
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Reply from Leather Creations

Thank you for sharing. we love to hear from customers that have been enjoying their furniture for such a long time. Even more so when they decide to come back again. This new set will last just as long!

Rated 5 out of 5 stars

High Quality worth every penny by

We hit the jackpot at an estate sale — a 2007 Leather Creations couch, chair, and ottoman in amazing shape! We stopped by the Leather Creations store for cleaning supplies and met Greg Morse, who was a total rockstar. He explained our set is fully protected leather (no wonder it’s aged like fine wine!) and even sent us home with a big sack of stuffing to refresh the cushions. Now, at 18 years old, this set looks showroom new. Incredible quality, even better service! Check out yelp for the before and after photos

August 10, 2025
Unprompted review
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Reply from Leather Creations

Thank you very much for sharing, keep taking care of that set and you will enjoy it for many years!

Rated 5 out of 5 stars

Excellent service

Excellent service. Bill & John were over and above helpful with my leather cushions. Thank you so much for explaining how to care for the leather & stuffing. Joyce

August 10, 2025
Unprompted review
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Reply from Leather Creations

Thank you for sharing. Keep taking care of your set the way you are and you will be enjoying it for MANY years!

Rated 5 out of 5 stars

Leather Creations Quality with Excellent Service…

Leather Creations not only has quality leather furniture, it has excellent customer service. I have had my leather couch, swivel rocker, and ottoman for over 21 years. Leather Creations has been there to provide fill for my cushions, cleaning and conditioning to keep my leather in top shape, and repairs if needed. My recent phone call was to order more cleaning and conditioner; and to fix a mechanical part on my electric reclining sofa. Jerry provided excellent customer service, so much so I had to tell my sister, who also bought a sofa 21 years ago. She said she regretted buying a sofa from another furniture store as it is already wearing out after a few years. Leather Creations has quality furniture unmatched to most furniture stores. Thank you Leather Creations!

August 7, 2025
Unprompted review
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Reply from Leather Creations

Hello, thank you for sharing. We love to hear from customers that have been enjoying their furniture for such a long time!

Rated 5 out of 5 stars

We just purchased our second set of…

We just purchased our second set of recliners; love them! The first set, which we purchased 15 years ago, is still in very good condition so we are giving it to our grandson for his first apartment. Jerry, our salesman, was great......the entire experience was excellent.

May 22, 2025
Leather Creations logo

Reply from Leather Creations

Thank you very much for sharing. We love that your original set has turned into an heirloom piece and you are ready to enjoy your new pieces!

Rated 5 out of 5 stars

The company has a nice showroom in…

The company has a nice showroom in Kennesaw and lovely furniture but more important to me was the management was flexible in considering my request and provided excellent customer service, as well as a beautifully-done end product.

July 1, 2025
Unprompted review
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Reply from Leather Creations

Thank you very much for sharing. We are happy that Bill was able to take care of you!

Rated 5 out of 5 stars

Awesome sofa

From the moment it arrived, this leather sofa has exceeded every expectation. The quality of construction is immediately apparent—solid, sturdy, and clearly built to last. Every seam and stitch reflects careful craftsmanship.

The leather is incredibly soft to the touch, offering a luxurious feel that invites you to sink in and relax. Despite daily use, the material has held up beautifully, showing remarkable durability with no signs of wear or sagging.

What truly sets this piece apart is its superb design. It’s both elegant and modern, effortlessly elevating the look of my living space. The proportions are perfect, and the attention to detail—from the sleek lines to the subtle curves—makes it a standout.

Highly recommended for anyone seeking a blend of comfort, style, and long-term value. This sofa is a true investment in quality.

July 27, 2025
Unprompted review
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Reply from Leather Creations

Thank you very much for sharing. We are incredibly proud of our product so we LOVE to hear your description!

Rated 5 out of 5 stars

Rob was great to deal with

Rob was great to deal with. He was willing to go the extra mile and help up through delivery. We are excited to have these chairs for a long time to come.

July 24, 2025
Unprompted review
Leather Creations logo

Reply from Leather Creations

Thank you very much for sharing. We are glad Rob could help you find the perfect set and know you will be enjoying your pieces for many years!

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