Ordered some LED bulbs only to find a refund had been given the next day with no explanation, very poor. Order #8258
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See what reviewers are saying
Delivery and quality of mirror was great. Only issue which wasn't much of an issue for us, but maybe would have been for someone else, was that the raw plugs supplied were way to big for screws. The h... See more
I placed an order on Monday 3rd April with 24 hour delivery. On Wednesday, I contacted the company to be told the couriers van had broken down and delivery would be the next day. Nothing has arriv... See more
With the every-rising cost of electricity I decided to go 100% led and found the bulbs I required on LED Direct. Ordered online on 6 March (which was a Sunday) and the bulbs arrived Tuesday morning. I... See more
Company details
Information provided by various external sources
At LED Direct we supply LED Lighting and Smart Home products to customers throughout the UK. Located in South Yorkshire and operated by a team of lighting professionals with over 60 years in the lighting industry we strive to provide a quality products at the best prices. We have a commitment to delivering quality products to the market with over 1,000 products carrying a 5 year warranty. Before any product hits our store we test every product in a UK lab to industry standard tests and produce product photometric files for every product. LED Direct operates a dedicated customer service team and division of Trade Account Managers providing direct support for wholesale customers and end users. As well as a dedicated Lighting Design team on hand to assist on any project to ensure you are getting the best solution possible.
Contact info
Unit 1 Holbrook Rise, S20 3FG, Sheffield, United Kingdom
- 0333 0230 827
- info@leddirect.co.uk
- leddirect.co.uk
LED bulbs
Ordered some LED bulbs only to find a refund had been given the next day with no explanation, very poor.
Order #8258
February 14, 2025
Unprompted review
Delivery was spot on
Delivery was spot on, communication was brilliant I always order my led bulbs from Led direct because I know I won't be disappointed.
May 30, 2024
This is an odd review to write
This is an odd review to write. I actually received the wrong item and ended up ordering from elsewhere. However the service I received from Connor in sorting out why I had received the wrong product, arranging for it to be collected and refunded deserves a 5* review.
June 4, 2024
No problem with product
No problem with product. Only flaw was that I was unable to track delivery.
March 6, 2024
Very good customer service.
The prompt action I received from LED Direct was fantastic.
I only received half of my order - which they rectified immediately - but it wasn’t the item I ordered from the website.
So, I’m happy with the service I received- but this item should be removed from the website, as it seems the company no longer produce the item in question.
February 12, 2024
Great value
Great value. Easy to install. Fast delivery and well packaged. Using this as a daylight panel for seedlings.
February 2, 2024
Delivered promptly
Delivered promptly, exactly what I ordered and required for a project
January 29, 2024
Excellent product and excellent service
January 12, 2024
Availability info on the website
If one of the bulbs on the website is unavailable it would be good if that info was stated on the website, & not waited until after an order was made.
January 5, 2024
Web site easy to operate
Web site easy to operate. Delivery of product was on time and very well packaged.
January 2, 2024
No product delivered as promised in the…
No product delivered as promised in the sales pitch on line. They take your money and supply no goods
December 22, 2023
Prompt delivery!!
December 21, 2023
Excellent service though delivery took…
Excellent service though delivery took longer than expected.
December 6, 2023
Found products I wanted Fast efficient…
Found products I wanted Fast efficient service what more do you want
October 9, 2023
Item processed and delivered quickly
September 28, 2023
Great items and really cheap
September 14, 2023
We have dealt with LED Direct a couple…
We have dealt with LED Direct a couple of times now - both times they have been excellent. The delivery has always been next day. The products that are supplied have always been quality.
August 8, 2023
Great service
Great service even when things go wrong. Ordered a led panel it arrived broken most likely by the courier, I explained that I had a deadline and could not wait for the next one to arrive they refunded the money instantly. I will most definitely use them in the future.
May 25, 2023
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