I am very impressed with this store. I bought a lamp, and the communication was outstanding – they replied to all my inquiries almost instantly. Even though one item was missing from my package (th... See more
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The fastest shipment ever ordered today sent out today and received the next day and price is under £100 total bargain
Great low price and very quick delivery, ordered from them before so dropping a review as I came back for more items and will do so again.
DPD had lost the first order.. LEDGROWSTORE jumped onto it on the monday and sent out another unit.. arriving by the next day.. Many thanks for the free gift too.. 👍
Company details
Contact info
Hollingdean Terrace, BN17HA, Brighton, United Kingdom
- 07596555820
- info@ledgrowstore.co.uk
- ledgrowstore.co.uk
4.6
Excellent
369 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great communication and an excellent…
Great communication and an excellent service. Really helpful throughout.
July 2, 2023
Amazing Light At A Great Price and was…
Amazing Light At A Great Price and was delivered very fast. Great product, great price. Very Happy.
June 17, 2023
Fast response to phone call and very…
Fast response to phone call and very helpful. Next day free delivery and excellent product. Spot on.
June 17, 2023
LEDgrowstore really look after you! A1.
Fantastic experience with LEDgrowstore! Pulled in by good prices and products, but their customer service is among the very best I've had!
A third party product was missing an item - it happens. LED got straight onto it and got the vendor to ship the missing part promptly.
There was a missing item in the delivery too (bought about 12 items). No problem, the ops manager James not only got straight to shipping, but upgraded the product too!
Anyone can ship things, but how they deal with things if there is an error really seperated them. This company really distinguished itself with its customer service. Would recommend!
May 30, 2023
Replacement for faulty item was…
Replacement for faulty item was delivered quickly with no questions asked! My Oyster mushrooms are growing great now! Thank you Guys
May 30, 2023
all good thanks
May 21, 2023
Great service
May 5, 2023
Excellent customer service super fast…
Excellent customer service super fast shipping would definitely recommend
April 27, 2023
Ordered and didn’t receive my product…
Ordered and didn’t receive my product didn’t even get a email to say it’s been sent.
May 1, 2023
Reply from ledgrowstore.co.uk
I’m so sorry that this has happened.
I can see that your order came through late on Bank Holiday Monday evening. I confirm that your order was sent out the following day by Royal Mail 24 so it absolutely should be with you by now.
A shipping update was sent out to your email at 15.51 on the 2nd of May. These can sometimes end up in spam email so please accept my apologies again if you feel that you were kept out of the loop.
I can only assume that it has fallen behind in the Bank Holiday backlog and Royal Mail are struggling. Either way - that’s not on, and I apologise.
We pride ourselves on super fast and trouble-free delivery and we’ve let you down this time.
I’m going to get a little collection of gardening equipment together for you as a personal apology from me. This will be a bunch of kit that all growers would love and I hope it at least goes a little way to make up for the delay in receiving your order.
Please don't hesitate to contact me further with any questions you may have. I’m never too far away and am always happy to help.
Fast and reliable
Easy to complete order, confirmation and updates within the hour and arrived the next day. Fantastic!
April 25, 2023
Brilliant service Brilliant after care
April 16, 2023
Ledgrowstore Omega 3.0
Quick easy product came discreet delivery
Omega infinity 3.0 is a beast of a light
April 11, 2023
excellent communication from you
excellent communication from you
and everything delivered intact
April 17, 2023
Second time have used Ledgrowstore
Second time have used Ledgrowstore, no problems at all. Will use again.
April 13, 2023
Great
Great, top quality product and great communication would definitely purchase from again. Thanks
April 12, 2023
Very fast delivery
Very fast delivery, item well packaged excellent all round transaction
April 2, 2023
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