Unhappy with installer. ALL led globes provided was 240v 12watts. Every single globe, from toilets,bedroom with 2x12W,study,night light....everything .This turn out way to bright, was not given altern... See more
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I got to know of Phenix LED Saves from the Government scheme that's been running through them and I have to say that it has been a pleasure to deal with this company. They have communicated well, foll... See more
Company replied
the Government scheme I paid around &375 and the fridge is not working, I contacted them few times always one Chinese girl picked up the phone and lied that they will fixed it and still not came .... See more
They do not follow up on what they say they are doing, I am constantly having to chase things up. Getting called to arrange appointments on days I have already told them we are not available. When iss... See more
Company details
About Phenix Led saves
Written by the company
LED SAVES[ABN: 73 159 338 066] is accredited by Essential Service Commission as an “AP” and can create Victorian Energy Efficiency Certificates (VEECs) on consumer’s behalf. VEECs created are submitted to ESC for approval and then sold to Energy Retailers in Victoria. Because of VEET scheme, Victorian consumers can enjoy free LEDs or heavily discounted dimmable LEDs
Owner's Disclaimer:
Consumers should not base their buying decisions based on google reviews/facebook reviews. Positive and negative reviews could be both biased opinions.
Contact info
45 Terra Cotta Dr, Nunawading , 3131, Melbourne, Australia
- (03) 9088 0285
- ledsavesinfo@gmail.com
- ledsaves.org
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Not good service I brought MR 600 for…
Not good service I brought MR 600 for residential more then a week I am still waiting. Paid for speed post $11.00 no every time I call call veterans say we forward ur details to department
They didn't turn up and Ive yet to hear…
They didn't turn up and I've yet to hear get from schedulers. very disappointing
Extremely bad ordering experience and customer service
Extremely bad customer service. No idea how my order was handled or progressing. No information about stock outs. Packaging of LED lamps was terrible, loose in a box. Difficulty in communication with reception staff and could not get a satisfactory answer to my enquiry, when asking about progress of my order after 9 days (order indicated 2 day delivery). Very dissatisfied experience and will probably source these lamp elsewhere next time I need to purchase.
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