Phenix Led saves Reviews 

47
TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

Unhappy with installer. ALL led globes provided was 240v 12watts. Every single globe, from toilets,bedroom with 2x12W,study,night light....everything .This turn out way to bright, was not given altern... See more

Rated 5 out of 5 stars

I got to know of Phenix LED Saves from the Government scheme that's been running through them and I have to say that it has been a pleasure to deal with this company. They have communicated well, foll... See more

Company replied

Rated 1 out of 5 stars

the Government scheme I paid around &375 and the fridge is not working, I contacted them few times always one Chinese girl picked up the phone and lied that they will fixed it and still not came .... See more

Rated 1 out of 5 stars

They do not follow up on what they say they are doing, I am constantly having to chase things up. Getting called to arrange appointments on days I have already told them we are not available. When iss... See more

Company details

  1. Electrical Appliance Wholesaler
  2. Electronics Store

About Phenix Led saves

Written by the company

LED SAVES[ABN: 73 159 338 066] is accredited by Essential Service Commission as an “AP” and can create Victorian Energy Efficiency Certificates (VEECs) on consumer’s behalf. VEECs created are submitted to ESC for approval and then sold to Energy Retailers in Victoria. Because of VEET scheme, Victorian consumers can enjoy free LEDs or heavily discounted dimmable LEDs

Owner's Disclaimer:
Consumers should not base their buying decisions based on google reviews/facebook reviews. Positive and negative reviews could be both biased opinions.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

47 reviews

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2.4

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(47)

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Rated 2 out of 5 stars

Extremely bad ordering experience and customer service

Extremely bad customer service. No idea how my order was handled or progressing. No information about stock outs. Packaging of LED lamps was terrible, loose in a box. Difficulty in communication with reception staff and could not get a satisfactory answer to my enquiry, when asking about progress of my order after 9 days (order indicated 2 day delivery). Very dissatisfied experience and will probably source these lamp elsewhere next time I need to purchase.

August 25, 2018
Unprompted review

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