Sorted out a badly fitted, sagging front door perfectly. Not the cheapest but well worth the money. Would definitely use again.
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A very prompt service as we had lost our house key. Quickly gained entry and showed us how vulnerable our property was with current locks. Then replaced our lock with an upto date secure lock. Cost le... See more
Called the company at 9.10 after not being able to get in due to the door handle jamming. 20 minutes later Vadim (an employee from a third party company VK Locksmiths Services) appeared he had a lovel... See more
This company charged my Mum £300 for a simple lock change that took 30 minutes. I emailed to complain and they did not want to know. It appears they charge £178 an hour (minus VAT!) and signific... See more
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4.5
Excellent
193 reviews
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Great Service
Sorted out a badly fitted, sagging front door perfectly. Not the cheapest but well worth the money.
Would definitely use again.
March 3, 2025
Unprompted review
Overchargers
This company charged my Mum £300 for a simple lock change that took 30 minutes. I emailed to complain and they did not want to know.
It appears they charge £178 an hour (minus VAT!) and significantly mark up the price of their parts.
I feel they took advantage of an elderly lady and I do not recommend this company whatsoever.
December 5, 2024
Unprompted review
Excellent service
Excellent service, reasonable price. Efficient and friendly locksmith. Explained the different types of locks with no pressure to select the most pricey one.
January 17, 2025
Excellent service
From reporting it to getting it fixed was under an hour, speedy, efficient service, left no mess. Would definitely recommend, Radu was fantastic
October 12, 2024
The technician gave clear advice based…
The technician gave clear advice based on our needs/requirements, and completed the work quickly and effectively. Super helpful guy, who clearly knew what he was talking about and doing.
August 24, 2024
Very quick service
Very quick, efficient service. All sorted in under an hour. All the costs and options explained fully, before any work commenced
May 18, 2024
I emailed needing job doing ASAP
I emailed needing job doing ASAP! Friday night they came Monday morning, all the parts and took less than hour, my locks was change. House secure
April 29, 2024
They said they would be there within 30…
They said they would be there within 30 minutes and they arrived bang on time he recommended he broken the front door lock as he would only need to change one lock in steady of 2 in the patio doors (cheaper option)
April 23, 2024
Great service and were out within the…
Great service and were out within the hour of me calling them.
January 17, 2024
Quick response excellent service
January 8, 2024
Brilliant service quick to response
December 30, 2023
Brilliant
Turned up within half an hour. It wasnt a simple job and he offered me a couple of choices...ended up saving me some money. Excellent service. Also answered phone straight away where others i tried dodnt answer.
August 16, 2023
The service was great
The service was great. The locksmith went that extra mile and stopped the problem occurring in the future! Fantastic!
July 27, 2023
Contacted to fix lock in front door
Contacted to fix lock in front door, they also found mechanism was broken. Replaced parts quickly and efficiently, due to house having a person with dementia they were understanding
July 16, 2023
Excellent service very friendly and…
Excellent service very friendly and professional. My lock was bought and fitted within a day . Highly recommend!
June 14, 2023
Did the job but very expensive £300 for…
Did the job but very expensive £300 for half hours work,but it needed doing for my mother's sake as she has dementia and Alzheimer's
May 12, 2023
Reply from Leedslocksmithservice
Hello,
Thank you for your honest review. As you can remember we have spoken several times to try and find a solution and have offered you a partial refund out of goodwill to make you a little bit happier with the service provided. I appreciate that you have rejected our offers but unfortunately there is not much more I can do here as we had replaced the mechanism in the door, not the lock, and those are always more expensive as it's the main part that lets the door operate. As we have previously explained, there are many different types of them and the prices range dramatically, as well as the fact that costs for parts have risen over the past 2 years, some by 50-90% from what they were before.
If you would still like to discuss this further and accept our goodwill offer, please reach out to us at contact@24locksmith.co.uk
Kind regards,
Lisa
Excellent communication and service
Excellent communication, practical advice, speedy service, professional approach
May 7, 2023
Brilliant service
Brilliant service. Was there before I arrived at the property and the change took minutes to do. Would definitely use again
May 1, 2023
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