Absolutely brilliant from start to finish , no hassle with paper work and these guys do it all , they keep you updated via email through every step . 1 of 4 claims sorted by these guys and I would hig... See more
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See what reviewers are saying
Company has gone into administration. Ive not been paid from a recent successful case. Ive now been advised that UK Legal Services failed to submit a document to the courts, and now my case likely... See more
Absolutely awful, will never use them again! And would never recommend then either! Promised compensation told 14 days, then a further 21 days been waiting a further 14 days, Absolutely ridiculous! Qu... See more
Company replied
Am Speechless and Shirt of Words. Really Don't Know what to say or write about Legal UK Services. Legal UK Services have given me hope no other company can take My Money Unlawfully. Just Want to... See more
Company details
Written by the company
Legal UK Services Ltd are a dedicated team of experts fighting for the rights of consumers, when they have been mis-sold a financial product or treated unfairly by their bank(s). We only undertake this type of work, allowing us to be technical professionals at investigating and negotiating financial mis-selling complaints. We operate on a no win, no fee basis, which allows our clients to bring justice with no upfront costs.
Contact info
Unit 16 Edward Court , WA14 5GL, Altrincham , United Kingdom
- 0161 518 0980
- info@legalukservices.com
- legalukservices.com
2.8
Average
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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very professional and understanding to…
very professional and understanding to my case..would use again..
September 7, 2022
Reply from Legal Uk Services
Thank you for your fantastic review!
Poor service
Wouldn't recommend this company i am still waiting for my refund after 2 months keep emailing them but get same response about account department being very busy they must have none they were going to be busy when everyone signed up to them for a refund originally i was told it would be in my account with in 14 days that didn't happen then I was told another 21 days and I am still waiting very poor service they will be quick to take there percentage but while all this money is in there account they are making more interest on it
August 19, 2022
Unprompted review
Reply from Legal Uk Services
We are very sorry to have received this 1 star review. We appreciate you have called a few times regarding the payment, but as stated by the agents in each call , we have checks and process to follow to ensure we can allocate the payments from the Provident Scheme We received a 'lump sum' from Provident which we needed to allocate and match to over 3000 clients whilst taking all banking details. This process was not the norm hence the extra time it took to make payments out to our clients. I can assure that we do not make money or receive interest on the payment as they sit in our dedicated client account which is non-interest bearing.
Everything completed and all the…
Everything completed and all the process explained very promptly.
August 9, 2022
Reply from Legal Uk Services
Thank you for your wonderful review !
Scam???
This 'company' continuously spams my email box DAILY sometimes multiple times a day to sign the document attached but not once have they introduced themselves or explain what the document is about, hence I believe this is a scam!!!
August 5, 2022
Unprompted review
Reply from Legal Uk Services
Dear Pam - please can you call our contact centre on 01615180980 and provide more information as we can not locate you off the information on here. We do NOT do unsolicited texts or emails and would certainly not be sending you documents to sign without your consent and/or you making an online application. Please can you call to provide more information so we can confirm if you are actually a client of ours and you can look at amending and taking down this review.
Took forever to sort out my repayment…
Took forever to sort out my repayment staff seemed uninterested when I phoned after over 20 days several phone calls where I was promised it would be fast tracked finally spoke to a supervisor who in fairness was very helpful my payment was made almost instantly
August 3, 2022
Reply from Legal Uk Services
Mr Palmer we are very sorry to have received this 1 star review. We appreciate you have called a few times regarding the payment, but as stated by the agents in each call , we have checks and process to follow to ensure we can allocate the payments from the Provident Scheme We received a 'lump sum' from Provident which we needed to allocate and match to over 3000 clients whilst taking all banking details. This process was not the norm hence the extra time it took to make payments out to our clients. I can only apologise for the inconvenience this has caused you, but this Provident payment was not the norm and that is what caused delays in payment being made.
Great service
Great service, company paid money straight away, would definitely use again, they sent my money the day they received it
August 3, 2022
Reply from Legal Uk Services
Hi Lynda - I cant tell you how much we appreciate your fantastic positive feedback ! I will pass on your kind words to the team and wish you all the best and hope you enjoy your winnings!
Reply from Legal Uk Services
Thank you Shona for your kind words and positive review.
My experience was first class
My experience was first class, I had everything explained to me, staff friendly and willing to help..everything was settled and complete onbthe dates that was confirmed.first class and professional. Thankyou.
August 3, 2022
Reply from Legal Uk Services
Thank you Sally for your fantastic 5 star review! I will pass on your kind words to your claims handlers and surely they will be overjoyed with your feedback. Thank you again !
Reply from Legal Uk Services
Hi James - very disappointed in receiving this review. The amount of compensation awarded to you was based on your lender Provident going in to a scheme of arrangement. The Scheme was proposed because Provident could not afford to carry on paying full refunds to customers winning affordability complaints. It started officially on 5 August 2021 after it was approved in court, and Provident were paying back approximately 4.227p in the pound. Legal UK Services ensured that all clients that could qualify for the scheme were informed and we made numerous attempts to urge all our clients to sign up for the scheme to make sure that you could get back whatever amount Provident was going to pay. I totally agree that the amounts awarded by Provident were tiny and seem unfair, but that was not anything to do with Legal UK Services and this review is unfair. We have in fact ensured that over 3000 of our clients have at least got back what they could from Provident and have worked tirelessly to ensure our clients were paid back what they were due.
Thanks for getting me closure withy…
Thanks for getting me closure withy claim much appreciated and money will come in handy
August 2, 2022
Reply from Legal Uk Services
Thank you for your kind words and positive review.
Very Very bad
August 2, 2022
Reply from Legal Uk Services
Hi Bradley - Very disappointed to have received this review. I have checked your file and can see no reason why you would leave such a bad review? Your case was won by us and paid out. Can you please contact our customer care team and help explain whats caused you to leave such a negative review?
Satisfactory outcome
I have had a very satisfactory experience with legal UK Ltd in that they negotiated a settlement on two outstanding loans that I had as part of a debt management plan which meant that I had become totally debt free over a year earlier than was originally planned and that was including their fees for doing so. I would highly recommend them to others.
August 1, 2022
Reply from Legal Uk Services
Hi Sherri- thank you very much for leaving this lovely review ! I will pass on your kind words to the team and if you need any help in future, please do not hesitate to contact us. Thank you again !
UPDATE: If I could have given less than 1 star…
If I could have given less than 1 star I would have . If you are having any thoughts about instructing this company to act on your behalf … don’t. If they ‘pester’ you ( like they did me ) block ! Since your reply to my review I have tried making contact with you both by telephone ( I’m still waiting for someone to phone me back and numerous-mails . I’ve quoted every reference I have and as yet have heard nothing . Initially I made contact via and ‘add’ I’d seen on social media . Response was almost instant asking for full details ect . Other than your note now I’ve heard nothing. My ref is : LUS02/7015355/12/00
July 31, 2022
Unprompted review
Reply from Legal Uk Services
Hi John - I am struggling to locate your account with Legal UK Services so unable to investigate and work out why you have left a negative review. I would appreciate you contacting the customer care team to discuss your issues and we can look into finding out whats caused you to leave this review, as being an SRA regulated law firm and registered with the ICO we do not cold call or make contact if you request us to stop. If you could take time to contact us, we can try to help. Thank you
very polite service
i contactefd legal service to recover irrasponceable lending tbh staff were polite i had trouble getting my monej itnwas excuse after excuse ppl on holiday we have not received the money butni rang morses themselves and they told methey had sent it i had to keep ringing as legal services do not respond to emails in the end i had to email the top dog and within tje hour my money was innthe bank but i like to thank courtney and freya
July 27, 2022
Reply from Legal Uk Services
Hi John - Thank you for your review - I will note your comments and pass on your kind words to Courtney and Freya.
Fab and quick and good response always…
Fab and quick and good response always kept me upto date
July 27, 2022
Reply from Legal Uk Services
Thank you for you 5 star review!
The experience was stress free and…
The experience was stress free and sorted without any fuss would recommend to anyone
July 27, 2022
Reply from Legal Uk Services
Thank you for your 5 star review and kind words- I will pass on to the team !
Thanks for your patience !
July 22, 2022
Reply from Legal Uk Services
Our pleasure and thank you for the fantastic review !
Unexpected claims
Thank you for a quick and efficient service and keeping me informed every step of the way until the final conclusion would recommend this company 100%
July 22, 2022
Reply from Legal Uk Services
Thank you for you very kind words - I will pass on your feedback to the team and if you need any help in future, please do not hesitate to contact us.
They were really professional and made…
They were really professional and made the whole experience very easy i suffer from anxiety and find it difficult to deal with people but it was all settled via email. Would recommend them 100%
July 21, 2022
Reply from Legal Uk Services
Thank you Zara for your review- I will let the team know and we are always here if you need any help in the future.
I would recommend legal uk service they…
I would recommend legal uk service they gave me an excellent service had no issues at all. They kept me up to date with everything what was going on.
July 20, 2022
Reply from Legal Uk Services
Thank you for your great 5 star review ! We really appreciate it and are here if you need any help in the future - thank you again !
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