Legal Uk Services Reviews 

488
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Absolutely brilliant from start to finish , no hassle with paper work and these guys do it all , they keep you updated via email through every step . 1 of 4 claims sorted by these guys and I would hig... See more

Company replied

Rated 1 out of 5 stars

Company has gone into administration. Ive not been paid from a recent successful case. Ive now been advised that UK Legal Services failed to submit a document to the courts, and now my case likely... See more

Rated 1 out of 5 stars

Absolutely awful, will never use them again! And would never recommend then either! Promised compensation told 14 days, then a further 21 days been waiting a further 14 days, Absolutely ridiculous! Qu... See more

Company replied

Rated 5 out of 5 stars

Am Speechless and Shirt of Words. Really Don't Know what to say or write about Legal UK Services. Legal UK Services have given me hope no other company can take My Money Unlawfully. Just Want to... See more

Company details

  1. Legal Services

Written by the company

Legal UK Services Ltd are a dedicated team of experts fighting for the rights of consumers, when they have been mis-sold a financial product or treated unfairly by their bank(s). We only undertake this type of work, allowing us to be technical professionals at investigating and negotiating financial mis-selling complaints. We operate on a no win, no fee basis, which allows our clients to bring justice with no upfront costs.


Contact info

2.8

Average

TrustScore 3 out of 5

488 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(488)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication with a prompt outcome!

May 24, 2022
Legal Uk Services logo

Reply from Legal Uk Services

Great news on the success of your claim. We are ever so grateful that you took the time to leave a positive review to let others know ( and us) that the hard work put in to your claims resulted in you getting back the money that was rightfully yours.

Rated 1 out of 5 stars

DONT EVER CONTACT ME AGAIN

DONT EVER CONTACT ME AGAIN
Remove me from any records you hold. If you ever contact me again, I will take legal action against your company.
You are the worst company I have ever dealt with & I have only paid the fee so you will leave me alone. I have never received a single penny from anyone & have told you this on so many occasion, both via phone & email
Do not contact me for anything, ever again

May 23, 2022
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Reply from Legal Uk Services

We are sorry that you have felt the need to leave a negative review. We work closely with the companies we issue claims against and have a robust process allowing us to keep track of the claim throughout its journey. and have confirmation from them on each and every successful claim. We do not agree with the 1 star review, as we have carried out the work on the claim as per the terms and conditions of the No Win No Fee agreement. However we have noted your request and updated our files accordingly.

Rated 5 out of 5 stars

I was informed of all progress at each…

I was informed of all progress at each time and payment was made very quickly the lady on the phone was very good and efficient

May 20, 2022
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Reply from Legal Uk Services

Thank you for the positive review! We are very grateful for your kind words and acknowledgment of all the hard work our team puts in to ensuring our clients get the best possible outcome.

Rated 5 out of 5 stars
Legal Uk Services logo

Reply from Legal Uk Services

Thank you for the positive review. Means a lot to us knowing all the hard work and effort we put in to making sure our clients get their money back is appreciated. Thank you again !

Rated 5 out of 5 stars

Excellent service and would use again…

Excellent service and would use again in the future.

May 17, 2022
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Reply from Legal Uk Services

We would love to have you back ! If you need anything in the future or know anyone that would benefit from our service, we would love to hear from you. In meantime, we wish you all the best and a huge thank you from the team for trusting us with your claim!

Rated 5 out of 5 stars

Amazing company super fast and…

Amazing company super fast and efficient.
Thankyou

May 16, 2022
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Reply from Legal Uk Services

Thank you Emma. We pride ourselves on using the latest technology to make the process as smooth and as easy as possible for our clients. I will pass on your kind words to the team and if you need any help in future, please do not hesitate to contact us. Thank you again !

Rated 1 out of 5 stars

Make sure you read all the small print…

Make sure you read all the small print ie the costs they take from your settled claim. Some of the customer service people are very off hand.

May 10, 2022
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Reply from Legal Uk Services

Thank you for taking the time to leave a review. We are very sorry to hear that you are unhappy with the service that we have provided. We are very disappointed with your review, and unsure why you feel this way as we successfully claimed back a large sum of money for the mis sale of your Packaged Bank Account

Our fees were outlined at the outset. We offered a no win no fee agreement that was provided to you before your complaint was submitted, clearly detailing the fee for a successful complaint.
Offering a no win no fee agreement to you, allows us to act on your behalf without asking for money up front on account of our costs.
We hope this information provides some clarity on the issue at hand.

Rated 5 out of 5 stars

I was sceptical about this

I was sceptical about this, but just having received a payout and more than I ever imagined. I'm a happy customer and aas expected they took their percentage which you can't blame if they do the leg work. I'm happy I had no problem from start to finish, they kept me in the loop as all times. Great for me.

April 30, 2022
Unprompted review
Legal Uk Services logo

Reply from Legal Uk Services

Hi Julie. We are so happy that you trusted us with your claim and you got the money back that was rightfully yours. Thank you for letting others know about your positive experience, and I will surely pass it on to the team.

Rated 3 out of 5 stars

Average

I don’t feel I was given much assistance with my claim. I was sent forms to sign with offers and it was only because I asked the questions ‘what do you advise’ that they engaged. For the high percentage you take for a successful claim I would have expected a more interactive service with help and guidance on what to do. Quite disappointed

April 11, 2022
Rated 1 out of 5 stars

i was told that they would take 30%fee…

i was told that they would take 30%fee from the amount i got back i was refundid £1051.00 of which they took they £671 i am getting £371 thats 60% not happy.

April 11, 2022
Unprompted review
Legal Uk Services logo

Reply from Legal Uk Services

Hi Eddie- I can not locate your case nor anyone on our records sharing the same name as yourself. I would love to help you resolve your grievance, however unless I can confirm you are an actual client of Legal UK Services Ltd I am limited to how we can make this right. Please can you provide some detail relating to the account you held with ourselves emailing us on the address you will have on any communications you may have received from us. Until we hear from you Im afraid I cant confirm that you are a client or have been a client of Legal UK Services Ltd.

Rated 1 out of 5 stars

Your services is discouraging and is it…

Your services is discouraging and it is with regret ever getting involved with your company.

April 7, 2022
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Reply from Legal Uk Services

Hi - Very disappointed to have received a 1 star review when we have successfully claimed back money for the mis-sale of your Packaged Bank Account. I have looked through your file and see no reason why you would leave us a negative review? If there is something you are unhappy with please can you contact our customer care team and we will do our best to try and resolve whatever issue it is that has cause you to leave a negative review after a positive outcome and money being refunded to you on your mis-selling complaint.

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