Description of the item was spot on and the delivery was very smooth. They offer many payment options like Apple Pay
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See what reviewers are saying
the shop has really good prices and it took less than one day for the order to be ready for picked up. Very recommended!
The package arrived in less than 48 hours and they even sent some little gifts with the package! Very nice service.
Fantastisk gave inspiration til børnebørnene God og hurtig service og levering
Company details
About Legebyen
Written by the company
Velkommen hos Legebyen 🧸
For os, der elsker legetøj!
Hos Legebyen brænder vi for at give børn det bedste legetøj i verden – legetøj, der både er sjovt, lærerigt og skabt til at holde. Vi er en 100% dansk webshop med base i Viborg, hvor vi siden 2015 har sendt tusindvis af pakker med kvalitetslegetøj ud til familier og institutioner i hele landet.
Vi har masser af erfaring fra legetøjsbranchen og ved, hvad der virker i praksis. Vores sortiment er nøje udvalgt med fokus på kvalitet og udvikling – fra de mindste babyer til de største skolebørn. Mange af vores produkter kender børnene allerede fra børnehaver og SFO'er, fx Magna-Tiles, Gonge og Aquaplay.
Hos os får du ikke bare et stort udvalg og hurtig levering – du får også ærlig vejledning, personlig service og muligheden for at blive en del af vores Legeklub, hvor vi forkæler vores kunder med ekstra fordele.
Besøg vores webshopKundeservice med hjertet 💚
Hos Legebyen går vi langt for at give dig en kundeserviceoplevelse, du ikke glemmer - og helst ikke vil undvære. Vi svarer hurtigt, vi lytter, og vi elsker at hjælpe. Har du spørgsmål eller brug for vejledning? Så er vi kun et opkald eller en mail væk. Intet er for stort eller småt 🤝🏼
Fordele med Legeklubben 🎁
Bliv en del af Legeklubben og få lidt ekstra - bare fordi du handler hos os 💚 Som medlem får du adgang til eksklusive fordele og små overraskelser, uden at det koster dig noget.
- 🧡 Gratis medlemskab - ingen binding.
- 🧡 Særlige rabatter og medlemstilbud.
- 🧡 Invitationer til konkurrencer og kampagner.
Hvad siger vores kunder? 💬
👉🏼 Vores kunder siger det faktisk bedst – læs deres søde anmeldelser her ✨✨✨✨✨✨✨✨✨✨✨✨✨✨
Contact info
Mariendalsvej 19, 8800, Viborg, Denmark
- +45 72 62 26 30
- kontakt@legebyen.dk
- legebyen.dk
4.9
Excellent
7K reviews
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The best online shopping experience
One of the best online shopping experience I had in my entire life! The service is 11/10, delivery speed 10/10, the product is good quality, no issues I could think of. Warm messages from the seller show that the job is done with passion. I highly recommend to buy from this shop and definetely look forward to buy more toys from Legebyen.dk.
Godt arbejde!
November 10, 2020
Super hurtig levering og god service..
October 26, 2020
Not at all satisfied with the item. Not recommended !
Not at all satisfied with the item. Its not as per the description of the product. Return policy is also not smooth at all, although we have returned the item next-day. In the return policy its mentioned 365 days. They deducted 10% of the amount paid, saying that there is a scratch in it and we tried to remove label. It sounded very strange. Strictly NOT recommended at all this infant product.
October 20, 2020
Reply from Legebyen
Hej Mahesh
Først og fremmest beklager jeg din dårlige oplevelse og siger mange tak, fordi du alligevel har givet dig tid til at skrive til os.
Jeg kan forstå på min kollega, at der desværre var en defekt skrue i den pakke vi havde sendt dig og at det er en fejl, at vi har fratrukket 10% i det beløb du har fået tilbage.
Jeg har sat de sidste 10% til betaling, så dem skulle du gerne have i løbet af et par dage.
I forhold til produktbeskrivelsen har jeg været ude på vores lager for at tjekke at beskrivelsen lever op til produktet.
Jeg håber trods denne oplevelse, at du vil give os en chance en anden gang.
Med venlig hilsen
Nikolai Ladefoged
Legebyen.dk
----
Hey Mahesh
First of all, I apologize for your bad experience and thank you very much for taking your time to write to us anyway.
I can understand from my colleague that unfortunately there was a broken screw in the package we had sent you.
Unfortunately it was a mistake from our side to deduct 10% of the amount.
Therefore we will return the 10% to you as soon as possible. You should receive the amount in your account within a few days.
In relation to the product description, I have been to our warehouse to check that the description matches the product.
I hope, despite of this experience, you will give us a chance another time.
Yours sincerely
Nikolai Ladefoged
Legebyen.dk
fast and good service
We were very satisfied with the fast handling of the order.
September 10, 2020
Unprompted review
Hurtig levering og god kvalitet
May 4, 2020
Unprompted review
Great personalized service.
Comes with a handwritten note and a cute notepad, very personalized service. Fast and safe packaged delivery.
April 30, 2020
Unprompted review
Very good service and fast delivery 📦
Very good service and fast delivery 📦
Highly recommend it !
April 15, 2020
Unprompted review
Alt som det skal være
Easy ordering, very good communication along the way on status etc, fast delivery, and expected good quality. Always again. Thank you.
April 14, 2020
Unprompted review
Good communication,very quick…
Good communication,very quick delivery.nicely wrapped package,even a nice surprise was included.highly recommended
March 30, 2020
Unprompted review
Super fantastisk oplevelse at handle…
Super fantastisk oplevelse at handle her 🙂👍 vil varmt anbefale det til alle 👍👍👍👍
Jacob.
February 5, 2020
Unprompted review
Trygt sted at handle og fine vare,top…
Trygt sted at handle og fine vare,top service og hurtig levering,handler gerne her igen,MVH,Lisbeth
January 9, 2020
Unprompted review
Super service
December 22, 2019
Unprompted review
Super fed service
December 22, 2019
Unprompted review
I chose the drop off point from the list which was no longer in operation
I chose the drop off point for somebody else to pick it up in a different town. The drop off point I choose from the list was no longer in operation. This meant I had to spend 30 min. on the phone tracking down the package with the shipping company.
December 13, 2019
Unprompted review
Reply from Legebyen
Hej Rebecca
Jeg beklager din oplevelse og det besvær det har givet dig.
Listen over GLS Pakkeshops henter vi direkte fra GLS, så de har desværre ikke haft opdateret deres liste, det beklager jeg.
Jeg har taget kontakt til GLS og givet dem besked om at den GLS Pakkeshop, du havde valgt ikke er tilgængelig mere, så håber de vil opdatere deres liste.
Beklager endnu engang din oplevelse.
---------------------
Hi Rebecca
I am sorry for your experience and the inconvenience this has caused you.
We get the list of GLS Drop off points directly from GLS, so unfortunately they have not updated their list, I'm sorry.
I have contacted GLS and notified them that the GLS Drop off point you have chosen is no longer available, so hope they will update their list.
Sorry again for your experience.
Med venlig hilsen / Best regards
Nikolai Ladefoged
Legebyen.dk
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