Can't withdraw my winnings, been trying for 5 days, no reply from messages I've left on the online chat for agents or no response from emails, I've being completely ignored. Now the online chat is onl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was having trouble activating my cash back reward but I spoke to rose who immediately helped me with my query and she made it easy to get my cash back sorted I couldn’t thank her enough for her supp... See more
Company replied
Been Using Legendspin for over 2 years with only minor issues but for some reason after over 20 withdrawals to the same account then today I have to provide i.d and proof of bank as they were saying t... See more
Company replied
Great staff, always helpful, fast pay-outs, and no fuss. Exactly what you want, great online experience.
Company replied
3.5
Average
52 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can't withdraw my winnings
Can't withdraw my winnings, been trying for 5 days, no reply from messages I've left on the online chat for agents or no response from emails, I've being completely ignored. Now the online chat is only offering the chatbot. Absolutely shocking customer service, with no way to access my winnings.
May 3, 2026
Unprompted review
Reply from Legendspin
Hello, Lucy!
We’re sorry to hear that you weren’t fully satisfied with your experience on our website. We continuously strive to enhance our services and would love to review your case.
Feel free to reach out to support@legendspsin.com with "Trustpilot" in the subject line, and our team will be happy to help you.
Best regards,
LegendSpin Team
Been Using Legendspin for over 2 years…withdrawal
Been Using Legendspin for over 2 years with only minor issues but for some reason after over 20 withdrawals to the same account then today I have to provide i.d and proof of bank as they were saying that's the reason my withdrawal wont happen...12 hours later after having all Profile verified I tried withdrawal again 5 hours later it has been declined again....furious....What a shock no response from Legendspin....Avoid they are con artists
January 9, 2026
Unprompted review
Reply from Legendspin
Hello, Andrew!
We’re sorry to hear that you weren’t fully satisfied with your experience on our website. We continuously strive to enhance our services and would love to review your case. Feel free to reach out to support@legendspsin.com with "Trustpilot" in the subject line, and our team will be happy to help you.
Best regards,
LegendSpin Team
Withdrawal has been stuck for days
Withdrawal has been stuck for days! Won’t let me cancel, live chat has not been available at all and 0 responses to my emails I have sent can someone please contact me or give a number.
November 17, 2025
Unprompted review
Reply from Legendspin
Hello, Chelsea!
We sincerely regret that your time on our platform did not meet your expectations. Player satisfaction is crucial to us, and we are committed to promptly resolving any concerns.
We would be pleased to review the specific details of your situation. Please feel free to send us an email at support@legendspsin.com with the subject line "Trustpilot," and our dedicated team will reach out to offer assistance.
Best wishes,
LegendSpin Team
Cant with draw winnings
I have tryed to with draw money 5/6 times every time the withdrawal has be cancelled . l have tryed messages and emails but no one has come back to let me know why
November 14, 2025
Unprompted review
Reply from Legendspin
Hello, Sheena!
We’re sorry to hear that you weren’t fully satisfied with your experience on our website. We continuously strive to enhance our services and would love to review your case. Feel free to reach out to support@legendspsin.com with "Trustpilot" in the subject line, and our team will be happy to help you.
Best regards,
LegendSpin Team
Always super helpful staff and just a…
Always super helpful staff and just a great site
September 25, 2025
Unprompted review
Reply from Legendspin
Greetings, Victoria!
Thank you for your kind review! We're thrilled to know you had such a wonderful experience with us.
Your feedback about our helpful staff and how you enjoyed our great site is truly inspiring. Your satisfaction is our greatest priority, and your words motivate us to continue offering the best service.
We look forward to seeing you again soon!
Best wishes,
LegendSpin Team
Great staff, Fast Payouts
Great staff, always helpful, fast pay-outs, and no fuss. Exactly what you want, great online experience.
September 15, 2025
Unprompted review
Reply from Legendspin
Hello, Dave!
Thank you for your kind review! We're thrilled to know you had such a wonderful experience with us. It's fantastic to hear that you're enjoying our range of games and that you find our team efficient. Your satisfaction is our greatest priority, and your words inspire us to continue offering the best service.
We look forward to seeing you again soon!
Best regards,
LegendSpin Team
Great casino and great range of games…
Great casino and great range of games and the staff are very efficient
August 22, 2025
Unprompted review
Reply from Legendspin
Hello, David!
Thank you for your kind review! We're thrilled to know you had such a wonderful experience with us. It's fantastic to hear that you're enjoying our range of games and that you find our team efficient. Your satisfaction is our greatest priority, and your words inspire us to continue offering the best service.
We look forward to seeing you again soon!
Best regards,
LegendSpin Team
Great choice of games and really good…
Great choice of games and really good customer service really friendly and helpful also quick withdrawals
August 2, 2025
Unprompted review
Reply from Legendspin
Hello, Kieran!
Thank you for your fantastic feedback. We’re delighted to hear you’re enjoying our great game selection and that our customer service team has been friendly, helpful, and quick with withdrawals. Your satisfaction means a lot to us!
We look forward to welcoming you back soon for more enjoyable moments.
Best regards,
LegendSpin Team
Reply from Legendspin
Hello, Lee!
We truly appreciate your kind words! It’s fantastic to hear that you had such a great experience with us. Your satisfaction means everything, and your feedback motivates us to keep delivering top-quality service.
We can’t wait to welcome you back soon!
Best regards,
LegendSpin Team
Great games
May 27, 2025
Unprompted review
Reply from Legendspin
Hello, Henry!
Thank you for your thoughtful review! We're delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and your feedback motivates us to keep delivering outstanding service. We can’t wait to welcome you back soon!
Best regards,
LegendSpin Team
Very good games
March 24, 2025
Unprompted review
Reply from Legendspin
Hello, James!
Thank you for your thoughtful review! We're delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and your kind words encourage us to keep delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
LegendSpin Team
Reply from Legendspin
Dear Lucy,
We sincerely apologize for any inconvenience caused. Upon review, we have confirmed that your withdrawal has been successfully processed on our end. Please note that bank transfers may take up to five business days to reflect in your account.
We appreciate your patience and understanding.
Kind regards,
LegendSpin Team
Really good and fair and quick payouts
Really good and fair and quick payouts
February 26, 2025
Unprompted review
Reply from Legendspin
Hey there!
Thank you so much for your review, it does mean a lot to us. Please have even more fun and keep enjoying our site! See you there!
Best regards,
Legendspin Team.
I played 20 pounds of a credit card
I played 20 pounds of a credit card. I won and had £50 in the bank. It said £100 minimum withdrawal. So played on and got to over £100. Then it wouldn't withdraw to my card. After hours messaging and waiting for email that never came. Was told to get a iban number. After sorting that. It didn't work. After a few trys and chats with agents. One worked out my sort code was in the IBAN. Then the fast withdrawal work. Takes 24 hours so pretty shit. I also had to tell them to reference my card number or it would just go straight into the credit companys account. Hasnt been 24 hours yet so hopefully i get paid. Also started playing big bass games then they pulled them all from the site. Please don't use this site if you expect to win a little and bank it
Still waiting,after 24hours there quick pay said it could take 5 working days to go through lol . Why !!!!???
February 6, 2025
Unprompted review
Reply from Legendspin
Hello!
We are sorry that our site didn't meet your expectations. Please note that our team has 24 hours to review and process your withdrawal, once it's processed depending on your payment provider it can take from 2 up to 5 business days for the funds to be delivered to the account.
Best Regards,
Legendspin Team
Reply from Legendspin
Hello!
Thank you for the fantastic review! We're thrilled to hear you enjoyed the games and atmosphere. We always strive to create an exciting and enjoyable experience for our guests, and it’s great to know we did that for you. Looking forward to welcoming you back for more fun and winning moments!
Best Regards,
LegendSpin Team
great site with great bonuses
great site with great bonuses
Neil baker
January 19, 2025
Unprompted review
Reply from Legendspin
Hello!
Thank you for the fantastic review! We're thrilled to hear you enjoyed the games and atmosphere. We always strive to create an exciting and enjoyable experience for our guests, and it’s great to know we did that for you. Looking forward to welcoming you back for more fun and winning moments!
Best Regards,
LegendSpin Team
Great staff
Great staff, great games and the KYC is fine, security must br in first place!
January 2, 2025
Unprompted review
Reply from Legendspin
Hello!
Thank you for the fantastic review! We're thrilled to hear you enjoyed the games and atmosphere. We always strive to create an exciting and enjoyable experience for our guests, and it’s great to know we did that for you. Looking forward to welcoming you back for more fun and winning moments!
Best Regards,
LegendSpin Team
Legendspin Casino
This is a great little casino with a great welcome bonus of 350 free spins.It has a wide selection of games. If you're looking for a good overall casino, then this is the one
December 21, 2024
Unprompted review
Reply from Legendspin
Hello!
Thank you for the fantastic review! We're thrilled to hear you enjoyed the games and atmosphere. We always strive to create an exciting and enjoyable experience for our guests, and it’s great to know we did that for you. Looking forward to welcoming you back for more fun and winning moments!
Best Regards,
LegendSpin Team
I been trying to withdraw 2 time and…
I been trying to withdraw 2 time and keep get cancelled 😒 😤
December 17, 2024
Unprompted review
Reply from Legendspin
Hi there,
We are sorry that our site did not meet your expectations. The satisfaction of our customers is very important to us and in order to examine your case in more detail please contact us via e-mail at support@legendspino.com and put “Trustpilot” in the subject, we will be glad to help you.
Best regards,
Legendspin Team.
Very fast at responding if ever stuck…
Very fast at responding if ever stuck with anything very easy to work and good payout.
December 17, 2024
Unprompted review
Reply from Legendspin
Hello!
Thank you for the fantastic review! We're thrilled to hear you enjoyed the games and atmosphere. We always strive to create an exciting and enjoyable experience for our guests, and it’s great to know we did that for you. Looking forward to welcoming you back for more fun and winning moments!
Best Regards,
LegendSpin Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.