Behind the Front Lines

Behind the Front Lines Reviews

Average star rating 4.5 out of 5 stars

4.4

(13 reviews)

A product’s star rating is calculated as the average of all its reviews.

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8.9K Reviews

4.5

The information on this page is based solely on product reviews written by customers of Leger Holidays via Trustpilot.

Here’s what people highlighted

Quality

4.4

13 ratings

Value for money

4.3

13 ratings

Product details

Brand: Leger

Visit significant locations to get an understanding of what medics, padres, nurses and soldiers did outside of the trenches during World War 1.
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All reviews

Rated 5 out of 5 stars

Not happy with the return coach no toilet break allowed not everyone can use the on-board toilet when vehicle is moving,set off at 14.20 non stop apart from drop offs until 17.30.one braking incidence around tunnel one gent fell retuning to seat reaction of courier was you should have had your seat belt on at no time did he check or ask see if the gent if the gent was OK.fourtunaly we were only moving in gueueing traffic,been with legers quite a few times never had such a bad return.

Quality: 5
Value for money: 5
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Reply from Leger Holidays


Thank you for your 5-star review of Behind the Front Lines . I'm so pleased to hear you had an amazing experience,

We can’t wait to welcome you back on board for another unforgettable adventure in the future.

Warm regards, Customer Relations

Rated 5 out of 5 stars

Very good tour. Hotel generally very good, however bedroom had minor disappointments: TV remote difficult, no tea/coffee making facility, and not enough coat hangers.

Quality: 5
Value for money: 4
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Reply from Leger Holidays

Thank you for your 5-star review of Behind the Front Lines I'm so pleased to hear you had an amazing experience,

We can’t wait to welcome you back on board for another unforgettable adventure in the future.

Warm regards, Customer Relations

Rated 4 out of 5 stars

Although I enjoyed the trip I feel it was not as good as the previous 2 I have been on. I think some of the content was suitable/irrelevant. Other parts were really informative and interesting. If this had been my first tour I would possibly have not done another.

Quality: 4
Value for money: 4
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Reply from Leger Holidays

Thank you for your 4-star review of Behind the Front Lines. We're sorry to hear that the tour didn’t quite meet the expectations set by your previous experiences with us.

Your feedback is truly appreciated and will be shared with our team as we continue working to enhance the quality of our tours. We hope to welcome you back again and provide a more memorable journey next time.

Warm regards, Customer Relations

Rated 5 out of 5 stars

Very interesting and worthwhile, as always. Guide made all the difference with in depth knowledge and experience. Drivers courteous and friendly always. Many thanks for everything. Will certainly come again!

Quality: 5
Value for money: 5
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Reply from Leger Holidays

Thank you for your 5-star review of Behind the Front Lines. I'm so pleased to hear you had an amazing experience,

We can’t wait to welcome you back on board for another unforgettable adventure in the future.

Warm regards, Customer Relations

Rated 4 out of 5 stars

Informative

Quality: 4
Value for money: 4
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Reply from Leger Holidays

Thank you, Pat, for your review of Behind the Front Lines. We're so pleased to hear you found the tour informative — it's always rewarding to know our journeys leave a lasting impression.

We hope to welcome you on another meaningful and memorable experience with us soon.

Warm regards, Customer Relations

Rated 5 out of 5 stars

Excellent trip from start to finish. Great guide and coach crew. Nice to stay in a hotel near a town centre that you can access and enjoy on an evening. We get put off tours where the hotel is too far away from a nice town to enjoy the local atmosphere. Please try to keep your hotels within walking distance of nice town centres. Thanks.

Quality: 5
Value for money: 5
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Reply from Leger Holidays

Thank you for your excellent 5-star review of our Behind the Front Lines tour. We're so pleased to hear you had a great experience from start to finish and that you enjoyed the company of our guide and coach crew.

It's also lovely to know that the hotel’s central location added to your enjoyment, allowing you to explore and soak up the local atmosphere in the evenings. We completely understand how important this can be, and your feedback is very much appreciated. We’ll certainly take your comments on board as we continue planning future tours.

We hope to welcome you on another tour with us soon.

Best regards,
Leger Customer Relations (MP)

Rated 4 out of 5 stars

An enjoyable if rather tiring trip, early start, late finish. The drivers were friendly, competent and professional and the guide was exceptionally knowledgeable and well organised although his manner at times could be rather abrupt. There was a late finish on the last night and I'd have preferred, if possible, a different organisation so that we could have finished earlier on this night.

Quality: 4
Value for money: 4
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Reply from Leger Holidays

Thank you for your 4-star review, John.

Receiving such positive feedback is truly gratifying as it offers valuable insights into your tour experience and understanding what resonates with our customers empowers us to consistently refine and improve our tours.

Your constructive feedback provides us with the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.

We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.

Warm regards

Leger Customer Relations (HB)

Rated 4 out of 5 stars

A really enjoyable and trouble free trip,with v.knowledgable tour leader in Mark & his v.friendly and helpful driver colleagues chaps Ricky & Stan assisting in many ways.

Quality: 4
Value for money: 4
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Reply from Leger Holidays

Thank you for sharing your feedback with us! We're delighted to hear that you had a really enjoyable and trouble-free trip with Leger Holidays.

It's fantastic to know that you found your tour leader, Mark, to be very knowledgeable, providing valuable insights throughout your journey. We take pride in selecting tour leaders who are passionate about their destinations and dedicated to ensuring our guests have enriching experiences.

We're also thrilled to hear that our driver colleagues, Ricky and Stan, were friendly and helpful, going above and beyond to assist you in various ways. Their dedication to providing excellent service is commendable, and we will be sure to pass along your kind words to them.

At Leger, we strive to create memorable and hassle-free experiences for our guests, and we're pleased that your trip met your expectations in this regard.

Thank you for choosing Leger Holidays for your travel adventures. We hope to have the pleasure of welcoming you on another trip soon!

Warm regards

Leger Customer Relations (HB)

Rated 5 out of 5 stars

The hotel was a bit far from Albert

Quality: 5
Value for money: 5
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Reply from Leger Holidays

Thank you for your excellent 5-star review.

Receiving such positive feedback is truly gratifying as it offers valuable insights into your tour experience and understanding what resonates with our customers empowers us to consistently refine and improve our tours.

Your constructive feedback provides us with the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.

We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.

Warm regards

Shearings Customer Relations (MB)

Rated 4 out of 5 stars

I gave 4 stars for quality because the tours provided were excellent, led by a very well prepared and knowledgeable guide. I would have given 5 stars if the hotel facilities had been a little better: there were no tea / coffee making facilities in the bedrooms; there were no waste bins and the toilet required flushing several times. On value for money, I paid over £200 for the single room supplement, which I think was a bit steep bearing in mind my previous comments. Perhaps a hotel could be found closer to the areas we visited to cut down on travelling times.

Quality: 4
Value for money: 4
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Reply from Leger Holidays

Thank you for your excellent 4-star review, Chris.

Receiving such positive feedback is truly gratifying as it offers valuable insights into your tour experience and understanding what resonates with our customers empowers us to consistently refine and improve our tours.

Your constructive feedback provides us with the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.

We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all your expectations.

Warm regards

Leger Customer Relations (HB)

Rated 5 out of 5 stars

Back to pre-Covid services excellent bus crew and as usual Battlefield guide.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Tour was well organised and provided insight into areas of the WW1 not often discussed on other tours. Guide clearly had a very detailed knowledge and understanding of the topics discussed. The Leger team on the coach were friendly and helpful throughout the week.

Quality: 5
Value for money: 4
Rated 2 out of 5 stars

To much travelling in my opinion, and I believe this was second tour of a new holiday ,not what I hoped for and will think hard about using leger again, Hotel food left a lot to be desired came home shattered

Quality: 2
Value for money: 3