MONET'S GARDEN, VERSAILLES, CHEESE AND CALVADOS Reviews

A product’s star rating is calculated as the average of all its reviews.


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www.leger.co.uk

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9.6K Reviews

4.6

The information on this page is based solely on product reviews written by customers of Leger Holidays via Trustpilot.


Here’s what people highlighted

Quality

4.7

3 ratings

Value for money

4.3

3 ratings

Product details

All reviews


Rated 5 out of 5 stars

All three visits came up to expectations, very interesting trips. However, we were very disappointed with the hotel which was very,very basic. I can only say it was adequate, nothing else!. If Legers Hotels are all like this one, I would not travel with them again.

Quality: 5
Value for money: 5
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Reply from Leger Holidays

Thank you for taking the time to leave your review. We’re delighted to hear that you enjoyed the visits to Monet’s Garden, Versailles, and the cheese and Calvados experiences, and that the excursions lived up to your expectations.

We are sorry, however, to learn that the hotel did not meet the stan
dard you were hoping for. We appreciate your honest feedback regarding the accommodation and understand your disappointment. Please be assured that the hotels used across our tours do vary, and your comments regarding this particular property will be shared with the relevant team for review.

Thank you again for your feedback and for travelling with. We do hope we may have the opportunity to welcome you again on a future tour that better matches your expectations.

Warm regards,
Customer Relations (SB)

Rated 3 out of 5 stars

This was our first coach holiday and first time with Leger. Sadly, it will also be our last. However, there were many good things about the holiday. The arranged visits to the gardens at Versailles, Monet's garden at Giverny, the camenbert museum with cider and cheese tastings, and the cider and calvados farm, also with tastings, were all excellent. Some free time in Rouen was also well-spent visiting sites associated with Joan of Arc and the burial tomb of the heart of Richard the Lionheart in Rouen Cathedral. The excellent weather for early April was an added bonus. While discussing the tours, our Leger guide was not familiar with the tour not having been to some of the places for more than ten years and others not at all so was unable to provide information other than what he had gleaned from the internet, However, he was a most congenial host on the coach when it came to serving drinks. The hotel where we were based was perfectly adequate - a French equivalent of a Premier Inn - but only served pizzas in the evenings if you wanted to eat in the hotel. Internet searches provided a good choice of restaurants within a 10 - 20 minute walk and there is a Carrefour supermarket just round the corner from the hotel if you ate a main meal during the day and just wanted a snack (hot croque or bread, cheese and fruit, etc.). The problems were with the travelling. The journeys to and from home to the pick-up point for the feeder coach were the best parts. We'd paid extra for Leger to arrange a taxi for this 11 mile journey. The timings were spot on with taxi driver knowing exactly where our feeder coach was and when it would arrive at the pick-up point. The taxi was also the most comfortable vehicle of our holiday. The feeder coach was a standard Shearings coach. The seats were upright and narrow with extremely limited leg room. My wife's knees were right up against the seat in front - very awkward after a knee replacement operation. The transfers from feeder coaches to the holiday coaches at Folkestone services is an amazing and well-organised operation. My wife found the seating in the Luxuria coach very comfortable. Unfortunately, I didn't. The seat was permanently tilted backwards and could not be adjusted to an upright position, and the calf rests meant that I couldn't sit with my feet tucked underneath. As the travelling takes up so much of the holiday's time, having one or both of us uncomfortable in our seats means that coach holidays are probably not for us - a pity as we quite fancied Leger's tours to Puglia and to Corsica and Sardinia.

Quality: 4
Value for money: 4
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Reply from Leger Holidays

Thank you for taking the time to share your experience with us. We’re really glad to hear that you enjoyed many parts of the holiday, especially the visits, tastings, and weather.

It’s also good to know the hotel suited your needs overall and that you were able to make the most of what was nearby.
Thank you for your honest comments about the guide as well. We appreciate the balance, and we’re pleased he helped create a friendly atmosphere on board.

We’re sorry, though, that the travelling side of the holiday proved so uncomfortable and ended up being the deciding factor for you. We completely understand how important seat comfort is, particularly when so much time is spent on the coach, and how disappointing it must be to realise this type of travel isn’t right for you despite enjoying the destinations.

Thank you again for sharing such thoughtful and detailed feedback. It’s genuinely appreciated and helps us understand the experience from your point of view.


Leger Customer Service (MB)

Rated 4 out of 5 stars

A good package plenty of time at places of interest. Couldn't do the Calvados section as it was not wheelchair friendly. Ledger staff from start to finish were polite helpful and knowledgable.

Quality: 5
Value for money: 4
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Reply from Leger Holidays

Thank you for sharing your comments with us. We’re really pleased to hear that you felt the holiday was good value overall and that you had plenty of time at the places of interest.

We’re sorry, though, that you weren’t able to take part in the Calvados visit due to accessibility limitations, we un
derstand how disappointing that must have been. It’s lovely to hear your kind words about the Leger staff, and we’re glad they were polite, helpful and knowledgeable throughout your journey.

Thank you again for taking the time to leave your feedback.


Leger Customer Service (MB)