Sold by Leger Holidays
The information on this page is based solely on product reviews written by customers of Leger Holidays via Trustpilot.
Brand: Leger
Tour and resort is really good. The train journey on the Somme was a delight.' Downfall was service on coach..i usually spend well over £20/£50 but only £7.20...and repeated and prolonged information from driver. Hotel a bit dated, rust around door frame and shower but although no choice of food the three courses were very good.
Chaotic initial pickup,waited for passenger who had cancelled and next pickup at wrong postcode! Travel arrangements good but return coach driver got lost in Birmingham and at Sandbach services. Berck sur Mer a bit brutalist architecturally. Hotel Neptune satisfactory,food acceptable but no choice. Excursions disappointing,esp Bay Railway and Boulogne. Sociable fellow travellers. Drivers,Damian and Chris,could have been more helpful. Overall,satisfactory.
Reply from Leger Holidays
Dear Mr Dawson,
Thank you for taking the time to share your feedback and your photos.
I'm sorry to hear that the initial pickup arrangements and some aspects of the excursions did not meet your expectations. We appreciate your comments regarding the travel arrangements, hotel, and itinerary, and will ensure these are passed to the relevant teams for review.
I am pleased to hear you enjoyed the company of your fellow travellers and thank you for choosing Leger for your holiday.
Kind regards,
Leger Customer Relations (MP)
Fantastic tour drivers. Great holiday but spoilt by feeder coach drivers. Outward seriously visually impaired friend not given front seat. Homeward not enough time in services to buy milk and use toilets!!!!
Reply from Leger Holidays
Dear Patricia,
Thank you for taking the time to leave us your 4-star review following your Beautiful Opal Coast holiday.
We’re delighted to hear that you had a great holiday and thought the tour drivers were fantastic. We’re sorry, however, that your experience with the feeder coach drivers affected your enjoyment of the trip.
We’re particularly sorry to hear that your visually impaired friend was not given a front seat on the outward journey, and that there was insufficient time at the services on the return journey to use the facilities and purchase refreshments. We understand how frustrating and inconvenient this must have been, and your feedback will be shared with the relevant team for consideration.
Kind regards,
Customer Relations (SB)
although the hotel was quite good and clean and the area of burck sur mer was very nice the holiday was spoilt by the food in the hotel. you sat down for dinner and did not know what you was getting your dinner was put in front of you and if you did not like it hard like thats what you got, my wife is vegeterian and when we ask what is vegeterian menu we was told you get what the chef decides, not very good so we ate out , also the bar did not open till 6pm so on a hot day you had no choice but to find somewhere else to get drinks. our room safe did not work we reported it to reception and no one bothered to sort it out, not very good customer service.
Reply from Leger Holidays
Dear K. Lawrence,
Thank you for taking the time to share your feedback following your Beautiful Opal Coast holiday.
We’re pleased to hear that you enjoyed the hotel, found it clean and liked the lovely setting in Berck-sur-Mer. We’re sorry, however, that the dining experience affected your enjoyment of the holiday. We understand how disappointing it must have been not to have a choice of meals and to be served dishes that you did not enjoy.
Your comments regarding the hotel food are important to us, and we’ll ensure your feedback is shared with the relevant team for consideration.
Kind regards,
Customer Relations (SB)
Opal coast by Leger holidays. Drivers reversed itinerary from Le Touquet to Boulogne, hence shops all shut when in Le Touquet at 1.30p.m. so no shopping opportunities. Optional excursion to Amiens not enough time as had to leave at 3.00p.m. Again at St Valery shops all shut . Restaurants in this area open but had to have food to get a drink. If raining difficult to find shelter. Hotel Neptune, Berck, No choice of menu for evening meal also people with special diets like celiac (one meal was meat and wilted greens no sauce or gravy) and served late. Hotel needs to be changed or at least two choices by ordering at breakfast to save wastage. Breakfast was good. Somme Bay Railway a little disappointing not very scenic but steam train good.
Reply from Leger Holidays
Thank you for your kind 3-star review.
Your constructive feedback provides us with the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.
We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.
Warm regards Customer Relations
Enjoyable, interesting and relaxing all at the same time
Reply from Leger Holidays
Thank you for your kind 4-star review.
Receiving such positive feedback is truly gratifying as it offers valuable insights into your tour experience and understanding what resonates with our customers empowers us to consistently refine and improve our tours.
We look forward to welcoming you on board again soon
Warm regards
Leger Customer Relations
The Opal coast is only just over an hour's coach journey from Calais. The pleasant hotel in Berck sur Mer sits on the long promenade opposite a magnificent beach which stretches for miles. Berck is a lovely, clean little town with plenty of shops and restaurants. The included trips out to Boulogne and Le Touquet and the steam train to St Valery were good. I decided to explore Berck to try and see the seals instead of the trip to the city of Amiens but those that went enjoyed it. A relaxing little holiday with a lovely group of people.
Reply from Leger Holidays
Dear Mrs Porritt,
Thank you very much for taking the time to share your review of The Beautiful Opal Coast tour, and for sending your lovely photos.
We’re so pleased you enjoyed the hotel, the trips to Boulogne and Le Touquet, the steam train experience, and the chance to relax in Berck sur Mer. It sounds like you made the most of your time there, and it’s great to hear you found it a pleasant and welcoming place.
We did notice you left a 1-star rating alongside your positive comments, so we just wanted to check whether this reflected your overall experience or perhaps if there was an aspect you felt could be improved that you’d like to share. Sometimes the Trustpilot rating can be a little confusing, so if you’d like any help updating it, please let us know.
Thank you again for your feedback and for travelling with Shearings.
Best regards,
Shearings Customer Relations (MP)
Lovely holiday. Drivers and coach excellent. Nice hotel and very good trips which were quite near resort. Marked down on transfer to Dover from West Yorks. It took forever. Only worth going if you're starting in south or Midlands
Reply from Leger Holidays
Thank you for your kind 4-star review.
Receiving such positive feedback is truly gratifying as it offers valuable insights into your tour experience and understanding what resonates with our customers empowers us to consistently refine and improve our tours.
Your constructive feedback provides us with the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.
We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.
Warm regards
Leger Customer Relations
Using Luxuria for this trip is not worthwhile. Due to hotel location, porterage was unavailable, therefore we carried our own luggage. Travelling times were too short for adequate drinks service.If you were sat at the rear,you either didn't get a drink,or had 2 mins to drink it.
Reply from Leger Holidays
Thank you for sharing your feedback on The Beautiful Opal Coast tour.
I'm sorry to hear that your experience didn’t meet your expectations. We understand how important convenience and comfort are, especially when it comes to porterage and onboard service. Your comments about the hotel location and limited drinks service—particularly for those seated at the rear—are valuable and will certainly be passed on to the relevant teams for review.
We truly appreciate you taking the time to highlight these areas, as it helps improve future experiences for all our guests.
warm regards
Leger customer relations
the hotel could not be better placed,great staff,good meals.the one thing i was dissapointed with was the train experience.did not see the landscapes i was expecting or the wildlife.
Reply from Leger Holidays
Thank you for your feedback.
We're thrilled to hear that you had such a lovely experience in the hotel,
We're sorry to hear that certain aspects of your holiday did not meet your expectations. We appreciate your honesty and will look into the issues you mentioned. Your comments are valuable to us as we strive to improve our services
Kind regards
Leger customer relations
Beautiful area and lovely hotel. The beach is stunning and we enjoyed staying in the beautiful town. The only issue is that we paid for luxuria experience and only collected the coach at Folkestone. This meant that for the main travel times we were on a normal coach.
Reply from Leger Holidays
Thank you for your kind 4-star review.
Receiving such positive feedback is truly gratifying as it offers valuable insights into your tour experience and understanding what resonates with our customers empowers us to consistently refine and improve our tours.
Your constructive feedback provides us with the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.
We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.
Warm regards
Leger Customer Relations
Good value. More time in St. Valery would have been good as it was a sunny day. Hotel used chipped crockery at dinnertime but staff were helpful and friendly and the rooms were clean if somewhat bijou for one person.
Reply from Leger Holidays
Thank you for your excellent 5-star review.
Receiving such positive feedback is incredibly rewarding for us as it provides valuable insight into your tour experience. Understanding what resonates with our customers allows us to continuously enhance our tours.
We trust that your break with us was thoroughly enjoyable, and we eagerly anticipate the opportunity to welcome you again soon.
Warm regards
Leger Customer Relations
I would recommend this tour. A beautiful part of France to visit.
Reply from Leger Holidays
Thank you so much for taking the time to leave us a five-star review!
We are absolutely delighted to hear that you had such a positive experience with us.
Thank you again for choosing us for your holiday. We hope to welcome you back on another adventure very soon!
Kind regards,
Leger Customer Relations
