The Prix de l'Arc de Triomphe & Paris

The Prix de l'Arc de Triomphe & Paris Reviews

Average star rating 4 out of 5 stars

4.2

(12 reviews)

A product’s star rating is calculated as the average of all its reviews.

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9.3K Reviews

4.5

The information on this page is based solely on product reviews written by customers of Leger Holidays via Trustpilot.

Here’s what people highlighted

Quality

4.1

12 ratings

Value for money

4.2

12 ratings

Product details

Brand: Leger

Enjoy a visit to the French capital of Paris combined with the highlight of the French racing calendar – the Prix de l'Arc de Triomphe!
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All reviews

Rated 3 out of 5 stars

We spent 2 out of 4 days travelling, which included a 14 hour travel time on the first day. Too much for us and very tiring. I thought the trip was a horse racing break but the Saturday racing was not included, which meant we had to make our own way to the racecourse, costing 80 euros in taxis. A hotel in Suresnes would be better for all concerned. The coach drivers were excellent and the hotel was simple but fine even though the breakfast was minimal. All in all not for us.

Quality: 3
Value for money: 3
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Reply from Leger Holidays

Good Afternoon.

Thank you for your 3 star review and for taking the time to share your feedback.

We’re sorry to hear that the travel time and schedule made the trip tiring for you. We understand that long journeys can be challenging and appreciate your comments regarding the location and logistics of the racing event.

We’ll certainly review the itinerary and consider your suggestion about using a hotel in Suresnes to make future trips more convenient. We’re also glad to hear you found the coach drivers excellent and the hotel satisfactory.

Your comments are valuable and help us improve our experiences for future travellers. Thank you again for your honest feedback.

Kind regards,

Customer Relations (JS)

Rated 3 out of 5 stars

We were told we would get a continental breakfast every day but the hotel wanted us to take a breakfast bag instead. Bag had no sandwiches in just biscuits, jam and a piece of fruit, wouldn’t fill anyone! We complained and eventually got a breakfast on 2 days. Need to let clients know there are no tea/coffee the room.

Quality: 3
Value for money: 2
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Reply from Leger Holidays

Good Morning,

Thank you for taking the time to share your important feedback.

We’re sorry to hear that the breakfast arrangements didn’t meet your expectations. The hotel has recently adjusted its breakfast offering, and we appreciate you bringing this to our attention.

We also note your comment regarding the lack of tea and coffee facilities in the room, and we’ll ensure this information is communicated to clients before travel. Your feedback helps us improve our service, and we’re glad to hear that you were able to receive a proper breakfast on two of the days following your concerns being raised.

We sincerely hope to welcome you back in the future to restore any lost faith you have.

Kind Regards

Customer Relations (JS)

Rated 4 out of 5 stars

Jason and Michael were fantastic-excellent drivers and hosts. Stop 24 interchange was swift and well organised. Hotel was a bit basic with no safes in rooms and twin room for married couple, required 2 metros and 1 tram to get back from Paris. However the breakfast was very good with variety. Leger could have provided details earlier (even approx) of the coach to and from Paris on the Saturday to enable advance planning, didn't think the pre-information was very clear on this. Additional paid for excursion Saturday was excellent, we saw a lot and the tour guide was very knowledgeable and personable. Coach journeys were long and not all passengers respectful of others. Couldn't fault the raceday arrangements. Overhead storage on coach was more spacious than expected.Felt a bit cheated by the door to door service as we paid £45 single for an approx 4 mile journey- as the transport went on to collect others at the original pick up point before going on to join the feeder coach.

Quality: 4
Value for money: 5
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Reply from Leger Holidays

We’re so pleased to hear that Jason and Michael made a fantastic impression as drivers and hosts, and that you found the Stop 24 interchange well organised. It’s great to know you enjoyed the breakfast and the additional Saturday excursion — we’re glad the guide made it such a memorable experience.

We’re sorry to hear that some aspects didn’t meet your expectations, particularly the hotel facilities and the clarity of pre-tour information. Your comments about the coach journey and door-to-door service are also noted, and we understand how these impacted your overall experience.

Your feedback is incredibly valuable and will be shared with the relevant teams to help us improve. We truly appreciate you taking the time to share both the positives and areas for improvement, and we hope to have the opportunity to welcome you on another tour in the future.

Leger Customer Relations (MB)

Rated 3 out of 5 stars

The trip on an whole was lovely , the journey was great no hitches at all , drivers Jason and Michael were fabulous they really enhanced our trip great boys. Hotel was lovely and clean but no information / facilities like bar etc. The one thing that let this trip down badly was the place we were staying in nothing there only two or three restaurants which were lovely but that was it , when we came on the trip two years ago we stayed at Le Cardinal which was situated in a lovely little place and I was disappointed that we didn't go back there. I wouldn't book to go back to le plessis-robinson again and we are thinking of going back a third time .

Quality: 3
Value for money: 4
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Reply from Leger Holidays

Thank you for your 3 star review and for taking the time to share your thoughts on your recent trip with us.

We’re really pleased to hear that, overall, you had a lovely journey and that Jason and Michael helped make your trip even more enjoyable, we’ll be sure to pass on your kind words.

We appreciate your feedback regarding the hotel and the location. It’s helpful to know that while the hotel was clean and pleasant, the lack of facilities and limited local amenities impacted your experience. We completely understand your disappointment, especially in comparison to your previous stay at Le Cardinal.

Your comments are invaluable to us as we continue to refine our trips and accommodation choices. We hope that your next adventure, potentially a return to Le Cardinal, will be just as memorable and enjoyable as before.

Thank you again for sharing your honest feedback.

Kind Regards


Customer Relations (JS)

Rated 2 out of 5 stars

Our drivers were outstanding however Le Parc Hotel was awful - staff not pleasant, not sociable not happy to help and bad communication - no evening meals served as advertised ! Breakfast on last day not acceptable ! Coffee/Tea machines not working properly - Toaster about the same - when they eventually brought out some scrambled eggs they smelt and looked "off" i tried telling the waitress - she opened the lid for the eggs, looked in, closed it and walked off - they should have been removed !! The "Bar" was apalling - no choice, no Beer, Lager ran out on our arrival, none of the popular drinks, bar man incredibly slow, not pleasant - NEVER AGAIN WILL WE GO THERE (Fawlty Towers cones to mind) - Paris day out good and actual Races good - our drivers were amazing though thankfully !

Quality: 1
Value for money: 2
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Reply from Leger Holidays

Dear Alison

Thank you for sharing your feedback with us.

We regret to learn of your dissatisfaction with your chosen tour. Please know that our primary goal is to ensure every tour we offer is thoroughly enjoyable.

We are currently reviewing your received direct correspondence and we will reach out to you directly.

If there's anything I can assist you with in the meantime, please feel free to contact me.

Kind regards

Leger Customer Relations (HJ)

Rated 5 out of 5 stars

Our first coach trip with Leger. Great value for money and a most enjoyable weekend. Very well organised and we were looked after from start to finish.

Quality: 5
Value for money: 5
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Reply from Leger Holidays

Thank you so much for your lovely review!

We’re delighted that your first coach trip with us — The Prix de l'Arc de Triomphe & Paris — was such a success. It’s great to hear you found it excellent value and thoroughly enjoyable. Our team works hard to ensure everything runs smoothly from start to finish, so your kind words mean a lot. We hope it’s the first of many adventures with us!

Leger Customer Relations (MB)

Rated 5 out of 5 stars

This was a great short break,if admittedly hectic. The little hotel was loverly, clean and central to town and the proprietor was extremely amenable. The driver had his hands full with the parking situation but coped admirably. The Paris guide was excellent and well informed. A very enjoyable trip

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Had a brilliant time, always wanted to go to the big race meeting. Good value for money

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Great trip, no hassle transfers and ferry crossings, fab hotel & area to stay in. Lots of bars/restaurants. Race day was great. Bus drivers were very good. Ben had good local knowledge of Paris to get us about very well. Great trip and value for money. Only down side was extendable handle of suitcase was broken in-transit

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Lovely trip , well organised with travel pick ups. Hotel was good and the place it was situated in was beautiful. All transfers in and out of Paris were great and the races didnt disappoint. Well worth the money and will definitely being doing it again

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Good trip, combines sightseeing with event. Safe drivers, well organised and prompt.

Quality: 5
Value for money: 5