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The information on this page is based solely on product reviews written by customers of Leger Holidays via Trustpilot.
Brand: Leger
Excellent trip, well organised & very informative & interesting
Reply from Leger Holidays
It’s great to hear that you found the trip so well organised, informative and interesting. We’re pleased that the experience gave you plenty to take away from your time in Flanders Fields.
Thank you for travelling with us and for sharing your feedback. We hope to see you again on another trip soon!
Leger Customer Service (MB)
Fantastic holiday also the hotel 2great driver's in company who made the holiday.matt and Mike the driver's
Reply from Leger Holidays
It’s lovely to hear you had such a fantastic holiday and were happy with the hotel too. It sounds like Matt and Mike really helped make the trip special with their friendly and professional service.
We’ll be sure to pass your kind words on to them. Thank you for travelling with us, and we hope to see you again on another trip soon!
Leger Customer Service (MB)
Its an excellent trip along an evocative landscape that through the expert knowledge of the Leger guide comes to life in all its fascinating and horrifying history. I loved it, and so did my son. A really great few days in Flanders.
Reply from Leger Holidays
Thank you so much for your wonderful review. We’re delighted to hear that you and your son had such a memorable few days in Flanders and that you both loved the experience.
It’s fantastic to know that our guide’s expert knowledge helped bring the evocative landscape and its fascinating, yet often horrifying, history to life. We’re always pleased when our tours can provide such a meaningful and engaging experience.
Thank you for choosing to travel with us, and we hope to welcome you and your son on another memorable Leger holiday in the future.
Leger Customer Service (MB)
Interesting and informative trip with Andrew our guide taking in the important aspects of the fighting in and the surrounding area of Ypres. Hotel is one of the best I've stayed in on a leger tour, centrally placed in Ypres offering easy access to the Menin Gate, shops, restaurants and bars.
Reply from Leger Holidays
Thank you so much for your fantastic feedback on your Ypres: Battles in Flanders Fields tour. We’re delighted to hear that you found the trip both interesting and informative, and that Andrew brought the history of the fighting in and around Ypres to life with his knowledge and guidance.
It’s wonderful to hear such positive comments about the hotel too. Its central location certainly makes it ideal for exploring Ypres, with the Menin Gate, shops, restaurants and bars all within easy reach.
Thank you for choosing to travel with us, and we hope to welcome you on another memorable Leger tour in the future.
Leger Customer Service (MB)
Excellent tour. Have previously been to many of the places visited but different guide/new companions always bring something new.
Reply from Leger Holidays
Hi Ruth,
Thank you for your lovely 5-star review. I am delighted to hear you enjoyed the tour and that the guide and fellow travellers helped bring new perspectives to places you've visited before.
I loved the photos you shared. Thank you for taking the time to post them, and we hope to welcome you on another Leger tour soon.
Kind regards,
Leger Customer Relations (MP)
Excellent Guide,know what he was talking about. Would recomment it to friends.
Reply from Leger Holidays
Thank you for your excellent 5-star review.
Receiving such positive feedback is incredibly rewarding for us as it provides valuable insight into your tour experience. Understanding what resonates with our customers allows us to continuously enhance our tours.
We trust that your break with us was thoroughly enjoyable, and we eagerly anticipate the opportunity to welcome you again soon.
Warm regards
Shearings Customer Relations
Excellent trip. So nice to not have to 'think about anything', from leaving your door, to back home again. Well organised, a great team looking after us, and a very interesting & informative trip all round. We will be back!
Reply from Leger Holidays
Dear John
I am delighted to hear that you had an excellent trip and that you were able to relax and enjoy the experience from the moment you left home until your return. It is particularly pleasing to know that you found the holiday well organised and that our team helped make your journey seamless and enjoyable.
We're also thrilled that you found the itinerary both interesting and informative. Ypres and the Flanders battlefields offer a truly memorable and moving experience, and it's great to hear that the tour met your expectations.
we hope to welcome you back soon
Warm Regards
Shearings Customer relations
Very good
Reply from Leger Holidays
Dear Brian,
Thank you so much for your 5-star review — I’m delighted to hear you enjoyed the tour!
Warm regards,
Customer Relations
An interesting tour with an enthusiastic guide although he did make some errors of fact. Our driver was on her own for the first two days as a result of an accident to her partner but, when a relief driver arrived she became little more than a passenger and I don't recall any drinks being offered. Our hotel, the Novotel in Ypres, was first rate and the itinerary was interesting, although perhaps some improvements might have been made. For instance, we visited Poperinge without going to the fascinating Talbot House. Travel arrangements were generally good and \i should like to pay a particular compliment to our return feeder coach drivers, John and Graham of Delta coaches, whom I have met on several occasions previously, for their unfailing courtesy and professionalism.
Reply from Leger Holidays
Dear John,
Thank you for your 4-star review of Ypres: Battles in the Flanders Fields. I'm pleased to hear you found the tour enthusiastic and the itinerary interesting.
We appreciate your suggestion regarding the visit to Poperinge and the missed opportunity to explore the fascinating Talbot House—feedback like this helps us improve future experiences. I'm also glad to hear the travel arrangements were generally good.
Warm regards,
Customer Relations
Amazing tour went amazing places learnt a lot hotel amazing as well loved it
Reply from Leger Holidays
Thank you so much for your fantastic 5-star review of the Ypres: Battles in Flanders Fields tour.
We’re thrilled to hear you had such an amazing experience—visiting meaningful places, learning so much, and enjoying a wonderful hotel stay. It’s always rewarding to know that a tour has left such a positive and lasting impression.
We truly appreciate your kind words and hope to welcome you on another memorable journey soon.
Warm regards,
Customer Relations Team
All aspects of the Battlefield tour were extremely good. The drivers and coach were excellent. The hotel very clean and comfortable. The guide very knowledgeable. We look back with good memories and forward to our next tour.
Reply from Leger Holidays
Thank you for your excellent 5-star review.
Receiving such positive feedback is incredibly rewarding for us as it provides valuable insight into your tour experience. Understanding what resonates with our customers allows us to continuously enhance our tours.
We trust that your break with us was thoroughly enjoyable, and we eagerly anticipate the opportunity to welcome you again soon.
Warm regards
Leger customer relations
Saw a lot of locations in a comfortable coach. The guide had an unexhaustible knowledge of his subject.
Reply from Leger Holidays
Thank you for your excellent 5-star review.
Receiving such positive feedback is incredibly rewarding for us as it provides valuable insight into your tour experience. Understanding what resonates with our customers allows us to continuously enhance our tours.
We trust that your break with us was thoroughly enjoyable, and we eagerly anticipate the opportunity to welcome you again soon.
Warm regards
Leger Customer Relations
The tour is really not new as I’ve seen each day on different tours but the guide was excellent the driver’s also were very good I did enjoy it thank you
Reply from Leger Holidays
Thank you for your kind 4-star review.
Receiving such positive feedback is truly gratifying as it offers valuable insights into your tour experience and understanding what resonates with our customers empowers us to consistently refine and improve our tours.
Your constructive feedback provides us with the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.
We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.
Warm regards
Leger Customer Relations
10/10, from pickup to drop off.
Reply from Leger Holidays
Thank you for your feedback.
Customer Relations
A few years ago I was on my first battlefield tour with Leger and sat next to a chap called Jim. I asked him if he’d done one of Leger’s tours before and he said it was his eleventh. I wondered why he’d done eleven - I was originally only going to do just one for family history reasons. That original tour, ‘They Called It Passchendaele’ with Tim Thurlow as our guide was so good that I’m now on my eighth……. Is that enough of a recommendation for you? ‘Battles In Flanders Fields’ is apparently a new tour and it ticks all the boxes. I reckon it’s a problem to know what to put in and what to leave out when there’s such a huge subject to cover so you’ll probably end up doing a few tours yourself to get a real feel for the subject and get your bearings but ‘Battles In Flanders Fields’ gives you a really good look around the place. Peter Smith is a highly experienced battlefield guide so when he’s finished his patter at whatever location you’re at and then asks for questions very few people put their hands up because he’s pretty much covered everything. He doesn’t work from notes, keeps it entertaining for those people who just want a different kind of holiday and if you’re a bit more into the subject will point you in the right direction with further reading and advice on what to see. Mel and George, our coach crew were excellent. As I got back on the coach at one stop I asked Mel if she woke up every morning and gave thanks for rear-wheel steering, I got a very definite nod! I was sat near the front and watched her negotiate a narrow Belgian country lane. A huge truck came around the bend and I was thinking it was about to get interesting. No fuss, no bother, Mel just dealt with it. George had a similar bit of fun with some cyclists but again, no fuss, no bother and it ended up with a friendly wave from the cyclists. Novotel at Ieper Centrum is a brilliant choice for this tour. Clean, tidy, well organised and recently refurbished, it couldn’t be better located a short walk from central Ypres and the Menin Gate (where one night we got the Liverpool Scottish Pipe Band showing everyone how it’s done) and the breakfast is superb. I tend to stuff myself in the morning so that I’m set up for the day and usually go into the Grote Market for a meal and finish off the evening in the bar but there are places you can drink a little later if you feel like it. Great hotel with really friendly staff who all seem to speak better English than we do. All in all a superb, well organised tour with first class content, experienced, talented people running it and a hotel that’s just perfect. And I’m already booking another one!
Reply from Leger Holidays
Thank you so much for this fantastic and detailed feedback it truly means a lot. It's clear that the tour left a lasting impression, from the expert guidance of Peter, the calm professionalism of Mel and George, to the brilliant location and comfort of the hotel. Hearing that you’re already booking your next journey with us is the highest compliment we could hope for. We’re so glad to be part of your battlefield touring adventures!
Customer Relations
The guide Peter was rude to some guests. He was very knowledgeable but lacked the ability to talk to people politely. He was talking on the microphone and said if people are going to talk when I talk, I'm going to stop talking until you do. Sorry but you couldn't here anyone else talking and he spoke as if we were on a school trip. Very belittling. A lady asked him if she could go and look at something in the next road and he said, will everyone just follow the person in front.
Reply from Leger Holidays
Thank you for your feedback.
We're sorry to hear that certain aspects of your holiday did not meet your expectations. We appreciate your honesty and will look into the issues you mentioned. Your comments are valuable to us as we strive to improve our services. We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.
Warm regards
Leger Customer Relations
Great trip, great guide Peter Smith and coach team Mel and George,a good trip with a personal touch from Leger staff 10/10 5 Stars
Reply from Leger Holidays
Thank you for this brilliant feedback.
I am so glad the team made your tour all the more memorable.
I hope you choose to travel with us again.
Customer Relations
An interesting and very informative holiday. Hotel staff were friendly and the hotel was clean and breakfast was excellent. Tour guide, Peter Smith, was very knowledgable and gave a very detailed talk both on the coach and at each place we visited. Stan our driver was very polite and courteous. Only slight criticism was lack of leg room on the coach. Overall the holiday was very good value.
Reply from Leger Holidays
Thank you for your detailed feedback. We're pleased you enjoyed the informative tour, friendly hotel staff, and excellent breakfast. We appreciate your comments about the coach legroom and will pass this on to our team to help improve future experiences.
Please let us know if there is anything at all that we can do to make it a higher rating in the future.
Best regards,
Leger Holidays Customer Services Team
From start to finish it went smoothly. Our driver Sam along with guide Peter were brilliant. The trip gave my sister and myself to achieve what we wanted to do for ages. Lay a wreath at the Menin Gates.
Reply from Leger Holidays
Thank you, Linda, for your lovely 5-star review! We're delighted that Sam and Peter helped make your visit to the Menin Gates so meaningful. It’s wonderful to hear the trip went smoothly and fulfilled your and your sister’s wishes. We look forward to welcoming you on another Leger holiday soon!
Best wishes,
The Leger Holidays Customer Services Team
