Legiit Online Marketplace Inc. Reviews 171

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Gotta love Legiit man. It's great for any business owner trying to grow their website and reach more customers. Legiit is powered with this tool, the Dashboard. You connect it to your website (the pro... See more

Rated 5 out of 5 stars

I have been buying services from Legiit for over 5 years and I must say the quality of freelancers has been incredible. I have seen real results from freelancers who provide nothing but the best servi... See more

Rated 5 out of 5 stars

I've been using Legiit since 2022 as a freelancer and a customer. Having tasted both worlds, i can truly say Legiit exceeded my expectations with their professionalism starting with the custom... See more

Rated 1 out of 5 stars

Gigs don’t even appear in search results, which makes it nearly impossible to grow. When I asked for help, the only solution offered was to buy Legiit Premium for $30/month. That’s not support—it feel... See more

Company replied

Company details

  1. e-Commerce Solution Provider

Written by the company

Legiit connects freelancers with business to help each other get the services they need.


Contact info

4.1

Great

TrustScore 4 out of 5

171 reviews

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Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Legitt Customer - 14 Months

I have been using Legiit for the past year and couldnt be happier. Quick delivery from everyone I have worked with and Chris does an awesome job screening and promoting the best talent from the site along with some sweet discount codes. This site has helped me rank a ton of sites and gmbs.

April 10, 2024
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Thank you Mick!

Rated 5 out of 5 stars

I spend a stupid amount of money on…

Legiit has always been a go to place to get services done by experts you can trust. With such a large amount of services, there is always something that makes my life easier. 10 out of 10 would recommend

December 31, 2023
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thank you Sean!

Rated 5 out of 5 stars

Freelancer's Review for Legiit.com

I have been working as a Freelance Content Writer on Legiit. Having a good experience with the Support and the Ordering Procedure was easy for my client and it was easier for me to Deliver and attach files! Really great marketplace for both Outsourcers and Freelancers. Other marketplaces charges 20% + commissions per orders but Legiit only takes 15% . REALLY GREAT 😃

April 2, 2024
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Thank you for sharing!

Rated 5 out of 5 stars

Best Freelancing Platform with Support!

Legiit, the man behind legiit holds my heart ❤️. It's one of the best freelancing platform atleast for seo purpose.

About their customers support I have tried testing them and I have got reply just within a minute every single time. Not only reply but queries solved within 3-5 minutes.

April 8, 2024
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thank you Yash!

Rated 2 out of 5 stars

Sellers seem don't want to sell here...

I have purchased once and there is nothing special compared to the other notorious F... as you find the same freelancers everywhere.

The main downside is you never get a reply from a seller on this site. I don't know whether the seller is not responding or the platform is blocking it, however, it has become a big hindrance to my buying.

This is a serious issue that affects platform owners as well as the buyers.

Hello Legiit,

I am your customer and not a competitor who is trying to tarnish your brand. Plus, you can get my identity details through Trustpilot. Please focus on the message rather than the messenger if you're truly interested in improving the brand from customer reviews.

I am investing my time to help you with my honest feedback that may help you improve. It is disappointing to see your reply saying that I haven't used your platform for three years, I am not sure if I used your platform that long ago. I am going to send relevant screenshots to Trustpilot showing my recent experience where I don't get a reply from your sellers.

Note: I just logged into my account to get some screen captures for Trustpilot:
Under Messages > Services, it says last I messaged some sellers "2 weeks ago". Still no replies.

As a reputed business, you could have been honest and responsible in your reply rather than trying to mislead the readers that I am a bot or purposely trying to discredit your brand - that's not the case here.

Thank you,

Hello Legiit,

You said,

"3 years ago, you sent 10 messages and got 9 responses... so can we agree that "you never get a reply" is factually inaccurate, since the evidence that shows you got a 90% response rate does not support it?"

That's either not true or not my profile.

Thank you,
Alan

Added 11 April 2024:
Hello Legiit team,

I don't think I have the energy to argue any further, but I can only say that the below message is not true:

"In that account you made zero purchases, and sent a total of 4 messages, 3 of which got a reply.

I understand that it is frustrating to not get a 100% reply rate, and we will address that with the 1 freelancer that did not reply to you... however what you said was "you never get a reply from a seller on this site." which is proven to be false."

In public, you're arguing with me to prove that my account received replies from sellers, which is not true. I believe you're looking at someone else's account.

If you have found my account, you should have sent an email on this subject by now instead of continuing to deny my review. So far, I haven't received anything. Instead, you're asking me to initiate the communication, which proves that you haven't found my account.

Please put all your efforts into fixing an issue on your platform rather than wasting your time denying it in public.

Thank you,

March 31, 2024
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Hi Alan (Though that's not the name you provided Trustpilot),

We're sorry that your opinion of the experience you had on Legiit is in line with the numerous other businesses you seem to have had a hard time with based on your review history, that certainly isn't what we want.

We looked into this issue you reported based on the details you provided, and it appears you haven't used our site in 3 years.

3 years ago, you sent 10 messages and got 9 responses... so can we agree that "you never get a reply" isn't supported by evidence since you got a 90% response rate.

Regarding "finding the same freelancers everywhere" while it is true that freelancers often choose to use multiple platforms, and that is beyond our control, we have many Legiit Exclusive freelancers as well and would be happy to connect you with.

I'm not sure what we could have done differently based on the information you've provided here, but if you have any specific feedback on how we could improve based on what actually happen we would appreciate it so we can improve the experience for everyone.

EDIT: It was honest. The account we reviewed was based on the email address you gave Trustpilot, which is what our comments were based on. And indeed that account still have no activity since May 2021.

Are you saying that you have an additional account that you have logged into more recently? If so that is a violation of our Terms Of Service, as you are only permitted one account.

It also makes it impossible for us to help you with your issue since we are looking at the wrong information... the information you provided.

Based on the email you provided Trustpilot everything we said is correct and truthful and we will be happy to share that proof with you.

If you would like to provide us with evidence to the contrary we'd be happy to adjust what we said, but right now everything we said is based on evidence, and is fact, and contradicts your initial review.

Regardless we'd be happy to help you resolve whatever issues you have, and find the freelancers you need. Feel free to contact help@legiit.com. Be sure to use the email associated with your account.

EDIT #2: We were able to confirm that you did indeed have a second account, which we have now deactivated as it violates our terms of service. The account based on the information you provided Trustpilot remains active as it was the older account.

In that account you made zero purchases, and sent a total of 4 messages, 3 of which got a reply.

I understand that it is frustrating to not get a 100% reply rate, and we will address that with the 1 freelancer that did not reply to you... however what you said was "you never get a reply from a seller on this site." which is proven to be false for which we can provide documentation.

We're very sorry that your experience was not what you hoped for, and we will be happy to help you improve it as long as you follow our terms of service and use a single account.

Edit #3: You Said: "That's either not true or not my profile." It is the profile associated with the email provided Trustpilot, so it is confirmed to be true. Happy to prove it to you or anyone else if you'd like to email us at help@legiit.com

Edit #4: "Please put all your efforts into fixing an issue on your platform rather than wasting your time denying it in public."

We fix all issues on our platform. However no one else has given us the same complaint that you have, and based on the email that YOU provided Trustpilot, as well as your second account we were able to track down, the evidence does not support your opinion, so we have nothing to fix at this time.

Instead of complaining about it in public, why do you send us actual evidence of your experience so we can make adjustments?

Or is it because what you said isn't based on an actual experience?

Please reach out to the onsite chat or help@legiit.com for further assistance.

Thank you for your business, and God bless.

Best,
Legiit Management

Rated 1 out of 5 stars

Never signed up but am receiving emails…

Never signed up but am receiving emails every day.

February 24, 2024
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thank you for your feedback.

We have investigated this, and we believe you are mistaken.

You, or someone with access to your email registered an account on 11/11/2020 and last logged in on 11/23/2020

They made a purchase of "OSRS AND RUNESCAPE SERVICES"

From this URL: https://legiit.com/corniche/osrs-and-runescape-services-1584022594

You also left the following feedback that can be seen on the URL above: "Job well done ! Had a very good expiernce with Corniche. He helped me with alot more then I paid for, really nice guy and very honest. I trusted him with my osrs account with a total worth of 90mil. Definetly recommend him :)"

So as you can see you not only registered, you made a purchase that you were happy with.

If this WASN'T you we suggest updating your email and asking anyone else that has access to it about this purchase.

Regarding getting emails from us; every email we send, both transactional and promotional has an unsubscribe link that will stop you form getting email with a single click.

You also have individual control over what transactional emails you get in your settings at: https://legiit.com/seller/mail-settings

So while we understand not wanting to get email we feel like we provide more than enough control over it.

We hope that given this evidence you will agree that this review is unfair since an account WAS created with your email address, and you will consider removing it.

We can also provide you with more information if you wish to contact us at help@legiit.com.

Thank you and God bless.

Rated 5 out of 5 stars

Legiit.com is the BEST freelancing…

Legiit.com is the BEST freelancing platform that exists today. No other competitors come even close to how good the platform is. Support is second to none and lightning fast. If you are business owner, Legiit.com is the place where you should hire freelancers to help grow your business. Believe me, there is no other platform that will make you as comfortable and secure as Legiit does.

January 26, 2024
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thank you Kal!

Rated 5 out of 5 stars

Legiit is the best marketplace there…

Legiit is the best marketplace there is. I've been working there as a freelancer since 2022 and all my experiences have been great. From the legiit team
that is always ready to help to the CEO, Chris Walker who is friendly and generous I can say that my experience has been amazing. The platform accommodates people from all over the world and allows you to provide quality and professional services to quality buyers. I would recommend Legiit to any buyer or seller from any part of the world. Thumbs up Legiit.

November 22, 2023
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thank you Kuria!

Rated 5 out of 5 stars

Legiit is a site that works hard for…

Legiit is a site that works hard for their customers and the freelancers that work through their website. The staff are great at addressing concerns, and they have some great freelancers as regular providers in many categories. Their reviews, support system, and innovative offerings, create an ideal environment to get things done.

January 8, 2024
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thank you Harry!

Rated 5 out of 5 stars

Legiit top it all in every…

Legiit top it all in every ramification. Every online business thrives with quick responses to customers' queries, and Legiit does that without delay. I have used the site for more than a year now and I can say that it's a brand every business that wants growth should use. Thanks to the team for all you do for both the freelancers and customers. As a freelancer, I have gotten a lot of jobs. More so, buyers can find vetted freelancers that'll do a great job for you. Payment is smooth and swift.

January 21, 2024
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thank you David!

Rated 5 out of 5 stars

Being A Freelancer on here has made me…

Being A Freelancer on here has made me reach Level Boss mode, not only does it have great support and other service providers on this platform it also offers so much helpful content for buyers and sellers,

Legiit has brought me to my goals of being free !!!

January 21, 2023
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thanks Russell!

Rated 5 out of 5 stars

Legiit is the best freelancing platform bar none!

Legiit is Bar none the best freelancing platform that exists. I am both a buyer and a seller on Legiit and have been a member since 2018. The customer support is unrivalled and is always there to respond to any questions no matter what time of the day I contact them. I have found them to be very fair and impartial when dealing with issues. The CEO himself Chris is very approachable which is also very rare for someone in his position when running a multi-million dollar company (where else do you have access directly to the CEO?!) I would have no hesitation to recommend Legiit to anyone no matter what country they are from as it is simply a first class trustworthy company I am proud to be a part of.

January 21, 2024
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thanks Keith!

Rated 5 out of 5 stars

I've used Legiit for the last 3 months…

I've used Legiit for the last 3 months and it has completely changed the way my agency manages how we outsource certain tasks. While Fiverr is not directly the same, I can only compare it to that platform and I find Legiit is far superior based on the level of customer service and selection of cost effective solutions. Would give 10 Stars if I could.

January 19, 2024
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Appreciate the business and review Steele!

Rated 1 out of 5 stars

I want to talk to you about one thing

I want to talk to you about one thing, when you don't have that many clients, then why do you charge so much for promotion from the seller and also you have not written that there is no guarantee for this will you get orders or not, I spent 100+ dollars on your platform and I did not get any results, my money was taken and my time was waste.

December 26, 2023
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

We have plenty of clients actually. :-)

I'm sorry that your advertising didn't result in any sales, unfortunately that is how advertising works though, its isn't guaranteed to generate sales any more than a billboard, or a TV ad would be.

We have offered to help you improve your chances of getting sales by improving the quality and presentation of your offers, but you declined, and instead started harassing members of our team on social media, which is why we have chosen to end our professional relationship with you.

We wish you the best in your future endeavors.

Rated 5 out of 5 stars

Fair for buyers and sellers

I've used Legiit since it was launched as a buyer, seller and as an Affiliate. The platform just gets better and better over time. The owners really care about the platform and are fair for both buyers and sellers.

It's not one-sided like other freelance marketplaces.

They recently started vetting services on the platform to ensure it's not full of the same low quality services like other marketplaces.

A bright future ahead!

September 28, 2023
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thank you Michael!

Rated 5 out of 5 stars

Great alternative to the big ones

Great alternative to the big ones. Used it a fair bit and found some excellent services. I wish this platform grows, so we can get a good alternative to fiverr.

March 15, 2023
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thanks Tom!

Rated 1 out of 5 stars

Bad experience

Hello,

When I try to log into my account:

"Your account has been inactivated. Please contact admin at help@ legiit.com"

when contacted them they are not responding to my message.

I'm a buyer and lost 27$ on my account.

June 26, 2023
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Unfortunately, nothing you said here is true, except that you were banned.

Your credit card transactions were blocked 8 times over 2 different credit card because they were flagged as stolen. We banned that account as we do not permit using stolen payment methods.

So you then violated our TOS by creating a new account and used a stolen PayPal account to deposit $27 which was refunded back to the PayPal account it was paid from, which again was not your own, but is shown here - https://prnt.sc/Fy-HBm3QX-Nd and were banned again, as we do not tolerate using stolen payment methods.

You have since tried to sign up again and been banned once again.

We have an obligation to remove people from our platform that attempt fraud in any manner, as was the case here.

Your account, and all future accounts you create will be banned and removed from our platform.

Thank you.

Rated 5 out of 5 stars

Legiit is a marketplace where both the…

Legiit is a marketplace where both the clients and the sellers are being protected from malicious people and their problems are being taken care of - this was a big surprise to me as a seller who had bad experience with scammers in the past on some other marketplaces. The Staff is always polite and responds fast. My biggest compliments to the person in charge of everything - Chris M. Walker. Browse through his FB profile for a start and you'll understand why people like him. A workaholic that invests all of his time and knowledge to make the marketplace better and safer for all users. I like how SEO professionals have been networked into the marketplace in such a way that you can actually learn stuff just by browsing around the marketplace and Chris's FB profile.

June 3, 2023
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Appreciate the review!

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