I want to write this one out properly because the way it was handled was better than the problem deserved. Background is that I had two accounts flagged as possible duplicates, which was my own doing.... See more
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Free spins were missing, then Noah from live chat restored them before I left the conversation. I checked once more later and the same detail was still there
while a bonus is running the max stake is capped at $5, and the cashier will not let you go higher, which saved me voiding a $300 win.
Support explained bonus progress in normal words, not a copied FAQ paragraph. rare enough 😅. I liked that the page did not reset after refresh.
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150 % bis zu 750 € + 100 Freispiele
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Search found Big Bass Bonanza before I…
Search found Big Bass Bonanza before I finished typing ✅.
Switched from my phone to a laptop…
Switched from my phone to a laptop after a weak signal warning. The account history had already synced, so I could see the same balance and last round.
PayPal showed my CA$50 payout by the…
PayPal showed my CA$50 payout by the next morning.
ok the cashback
ok the cashback. its 10% of weekly losses, credited every monday, no wagering on it at all. mine was $32 last week and i cashed it straight out.
Cashier looked plain
Cashier looked plain, but the $18 payout was clear 👌.
Six cashouts
Six cashouts, no problems. Two bonuses, both cleared.
One support ticket, answered in an hour. That is the year
while a bonus is running the max stake…
while a bonus is running the max stake is capped at $5, and the cashier will not let you go higher, which saved me voiding a $300 win.
the birthday spins thing actually made…
the birthday spins thing actually made me laugh, 30 free spins on Starburst just for having an account a year. credited on the day, no strings.
cashback $90 posted on this morning…
cashback $90 posted on this morning FINALLY.
Support asked for one bank statement
Support asked for one bank statement, and that was enough. No random second file, no new email thread 😅.
the lobby fits an android screen fine
the lobby fits an android screen fine, no pinching to hit a button, and a $40 session on Wolf Gold became a $115 cashout.
x25 wagering showed before I clicked…
x25 wagering showed before I clicked claim
one cashout so far here
one cashout so far here, $75 out to paypal, went fine.
Free spins were missing
Free spins were missing, then Noah from live chat restored them before I left the conversation. I checked once more later and the same detail was still there
Mastercard cashout showed paid.
KYC checklist made sense.
mobile login code arrived on hotel Wi-Fi
Cheap Android login worked before bed.
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